Can't Find It, Not Sure?
Buying spares for any appliance can range from the simplest task in the world to one of the most daunting as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information.
We try to make it as simple as possible for you to buy a spare part but, sometimes, we know that we all need a little help from the experts.
A lot of this is needed to make sure you get the correct spares and, if you don't get it right then chances are you will get the incorrect spare part. So please if you're unsure or are trying to identify spares using only photos then
contact us, we're only too happy to help you make sure you get the correct spares you need and, not ones you don't.
For help in locating the model number of your appliance please
see our reference guide here
For fault finding tips and tricks for appliances please start with
our self help and repair section and explore the articles in the self repair section of the main site, including the spares articles that contain a lot of help, hints and tips about how to diagnose and repair appliances.
Below you will find the various ways in which you can get in touch with us about spare parts and get answers as quickly as possible but do please use our contact page or email as a first resort as this allows us time to look up parts for you and find any low cost compatible spares as well, so you get the best options.
 | To get assistance with a technical query then please do use our forums using this link. We will likely not be able to offer any technical assistance, advice on what part is required to repair a fault or fitting instruction by email or by telephone. However, the forums have many engineers that do read and will normally answer your questions if it is possible to assist. |
 | Contact us using our online contact form, simply click this link or the icon to be taken to our online contact page. |
 | To send us an email just click this link or the icon and your mail client should open a new email for you to send us an email. |
 | Call us during normal office hours Monday through Friday on 0845 172 8002 |
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Find one of our approved domestic appliance engineers for free, just click here to search |
