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The second release of the manual with all the fault codes from the UK Whitegoods forums collected together in one handy volume. Now available for download only ! Due to the way the store works we have to make the guide cost two pence but, effectively, it's free.
This guide is aimed primarily at the trade for reference to many fault codes in one place but it does not contain diagnostic information, self test or extended servicing information. The Whitegoods Trade Association version does contain some more information but that is only available to members of the association and not to non-members.
As we work on adding more and more fault code information for many different appliances we are also in the long slow process of transferring the relevant information for the general public over onto the main UK Whitegoods website into the self repair section. you can jump to that section of the website from this link and get a lot more help and advice than just the fault code you need.
The book is intended to be a reference work giving as many fault codes and diagnostic procedures as is possible for the first time ever in one easy to use manual.
The book includes many fault code meanings as well as many possible remedies for the code, handy references and loads more besides.
This 2011 version has 113 pages excluding covers and includes fault codes for the list below and more:
AEG
Antonio Merloni
Baumatic
Bosch
Brandt/De Dietrich
CDA
Indesit
Hotpoint
Dyson
Fisher & Paykel
Gorenje
Haier
Hoover /Candy
LG
MFI (Hygena/Diplomat)
Miele
Necht
Samsung
Servis
Smeg
Whirlpool
Zanussi
The book covers many of the most common dishwasher, washing machine, washer dryer and cooker models with some refrigeration error codes included
Download instructions - after the checkout has completed go to "your account" then "orders I have made" then click on the relevant order number, the download link is available there
Members Of The Public
Before you order this guide which, although pretty much free, will still cost you a few pence please realise that it was written by engineers for engineers. That means that a lot of the fault codes in it have a very brief explanation and, as we move to a more interactive way of doing it, a lot of the information is for older appliances prior to about 2009.
As we move more of the guide over to the main website you will find the most popular fault codes in the fault code section of the UK Whitegoods website from the link.
However, as you will see in most of the fault codes listed there we do strongly advise that you read the relevant section on self repair for each appliance type in this self help section.
The reason is that, whilst fault codes (when you can actually get the meaning of them) can be an aid to diagnosing and repairing any product, they are no substitute for good old fashioned logical fault diagnosis. They will, in a great many cases, only point you in the right direction and narrow the scope of where you are looking for a fault or a failed component. What they will most probably not do is pinpoint the exact component that has failed or reason for the error code being displayed.
If you are unsure or, uncomfortable poking about inside the appliance please use our completely free Find An Engineer facility to get an engineer locally to effect a repair. The companies are all vetted, approved and monitored by us and will almost without exception be cheaper than any national or manufacturer service.
If you want more help, tips, hints or just simple honest advice, then please use the Appliance Help & Advice Forums for simple and clear advice. Many of the engineers that will respond (normally) have many, many years in the trade and know appliances very well, how to test them, how to diagnose faults and how to repair them. Please listen to them as they will not steer you wrong. Can't Find It, Not Sure?Buying spares for any appliance can range from the simplest task in the world to one of the most daunting as you try to pick your way through model numbers, serial numbers, ranges and all sorts of information.
We try to make it as simple as possible for you to buy a spare part but, sometimes, we know that we all need a little help from the experts.
A lot of this is needed to make sure you get the correct spares and, if you don't get it right then chances are you will get the incorrect spare part. So please if you're unsure or are trying to identify spares using only photos then contact us, we're only too happy to help you make sure you get the correct spares you need and, not ones you don't.
For fault finding tips and tricks for appliances please start with our self help and repair section and explore the articles in the self repair section of the main site, including the spares articles that contain a lot of help, hints and tips about how to diagnose and repair appliances.
Below you will find the various ways in which you can get in touch with us about spare parts and get answers as quickly as possible but do please use our contact page or email as a first resort as this allows us time to look up parts for you and find any low cost compatible spares as well, so you get the best options.
 | To get assistance with a technical query then please do use our forums using this link. We will likely not be able to offer any technical assistance, advice on what part is required to repair a fault or fitting instruction by email or by telephone. However, the forums have many engineers that do read and will normally answer your questions if it is possible to assist. |
 | Contact us using our online contact form, simply click this link or the icon to be taken to our online contact page. |
 | To send us an email just click this link or the icon and your mail client should open a new email for you to send us an email. |
 | Call us during normal office hours Monday through Friday on 0845 172 8002 |
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Find one of our approved domestic appliance engineers for free, just click here to search |
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