Oven Door Glass Panels

Before you order an oven door glass please understand that they all look pretty much the same in a photograph so images aren't really a lot of help in many cases. WE highlight this as we have seen people order on spec many times only to end up with the wrong door glass, we don't want you to be one of those people.

Oven and cooker door glass panels are completely model specific and the only way to be sure that you are getting the correct replacement glass panel is to have the correct model number from the rating plate of the cooker or oven, there is no other way to positively identify the correct door glass.

It is very rare to get size information on oven door glasses, normally they are identified purely by model number and part number alone and, even a couple of millimetres out and the door glass may not fit correctly.

For these reasons, if you cannot see the exact model number listed against the oven door glass you require then please take the time to get in touch and check with us that you are ordering the correct replacement glass panel. Just remember that we will need the model number and quite possibly the serial number or production code to help you.

For more detailed information about cooker and oven door glass panels and why they break please see this article

If you are at all unsure or want to make sure you're ordering the correct glass panel that you need for your oven or cooker please just ask as we are only too happy to advise.

  Can't Find The Oven Door Glass You Need

As we said above, you need to get the bang on correct door panel for your specific oven, nothing else will do and if you get the wrong one it may not fit at all or could prove dangerous if it's not 100% right.

We are here to try to help you prevent errors and to try to make it as simple as possible for you to buy a replacement door glass or any other cooker or built-in oven spare part. If you're unsure or just want to double check please just give us a shout, that's what we are here to do.

There are various ways in which you can get in touch with us about built in  oven and cooker door panels and get answers as quickly as possible. Please use our email, contact page or live chat as a first resort as this allows us time to look up spare parts for you and find any low cost compatible oven and cooker spares as well, so you get the best options possible.

  IMAGES AND SIZES ARE FOR ILLUSTRATION ONLY

Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.

Also note that all oven door glass panels and their components are both make *AND* model as well as often serial or product code specific, be used in different positions so please, take care when ordering and don't rely solely on images as they all look the same or similar but are very specific to the model they are intended for!

Read why this is important here and why spare parts are so complicated 

  Technical And Fault Help

If you need help to track down a fault or try to work out what a fault or error code is telling you then please ask in the forums for assistance.

This is a free service that is available to all and you can access the forums from this link

In there you can get free advice and help from appliance repair technicians who will, if they can, assist you with nailing down what the problem with you r appliance might be.

This service is completely free to use and we do not send you emails etc, share your details or anything else. It is purely there as a free service to help people.

Belling is another brand name owned by the Glen Dimplex group who produce cookers and other appliances that are popular in the UK. They also own the LEC, Stoves and New World brands among others.

We supply spare parts for the home appliances that are produced by the group as well as rebranded appliances that are made for them.

More information on the Belling brand and company history please see this article on the site

  Belling Spare Parts

Like many, to identify spare parts you may often require not just the model number but also the full model, product code or even serial number on occasion if there have been changes on production as, just as other products things change over time, parts get superceded and so on.

The format used for the model numbers change a fair bit for Belling appliances as they do use a number of machines made by Beko, Candy and a few others also meaning that there are no standardised parts as such, they can vary from one model to another.

Many spare parts are fairly obvious however just as many are not and as ever our standing advice is that if you are not sure or just need confirmation that a spare part will fit your model please ask us before ordering, we’re only too happy to assist.

To find the information required for spare parts please see this article on our support site 

  Obsolete Belling Spare Parts

Many of the older pre-GDHA era Belling cookers are pretty much totally obsolete now however to be fair, GDHA did buy Belling in 1992 so these machines would likley have been that way even had the ownership remained unchanged.

Where these parts are obsolete and especially so unique parts such as glass oven door panels, control knobs, facias and so on there will be no substitutes that will be available.

Functional spare parts there is a fair chance that you will be able to use a universal spare part or another but this will apply to heating elements, fan motors and the like but there are some very bespoke thermostats for the older Belling machines that are completely unavailable now sadly.

Belling Fault Finding

For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.

You can access the forums from this link

Spare Parts Help We can assist you directly with identifying spare parts for your  appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts. You can also email us on spares@ukwhitegoods.co.uk or use the live chat (the blue button below right). We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes. If you are unsure if a part will fit your  model or you want to confirm any details, just get in touch and we will do all we can to help you.

Help From Experts Get help from  repair experts in our forums, a totally free to use service we provide to all. Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice. To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.

Get A Repair Find a local approved service engineer to repair your  appliance with no charges to you for the use of this service. Deal directly with the field service technicians that repair  appliances and cut out the middlemen.

More Repair Information To Help You Find out more about how to repair your appliance and much more from the self help section of our website We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate
Munro Place
Kilmarnock
KA1 2NP

spares@ukwhitegoods.co.uk

  Delivery

We are going to get any part/s your order to you as fast as we possibly can.

We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and an explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.

Orders placed outwith our normal business hours will not be shipped until the next working day and are subject to stock availability.

Please be aware that we show availability and that we do not display live stock levels online.

What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.

The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:

1 to ** Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.

3 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.

* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.

Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.

If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.

Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.

Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.

Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and delivery times to more rural areas may vary depending on the service used.

Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.

Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.

  Order Transit Times

If the item you have ordered is in stock and the order is placed before 3.00 pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days depending on the service you have chosen, the time your order is placed and stock availability.

If an item is required for a guaranteed next-day delivery please contact us in advance to check that this is possible

Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times. And that especially busy times, adverse weather and so on that shipping can be slower than normal.

Economy courier Service

Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability by Evri (Hermes).

Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.

Premium Delivery

Your order will receive priority handling and packing and be normally be delivered the next working day after dispatch using DPD, UPS or Royal Mail Special Delivery for smaller items where with DPD or UPS you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.

This option does get the items to you as fast as we can make that happen within the confines of where the stock is held etc.

Please note that on large or bulky items, this may be the only option available due to restrictions on other services on both sizes and weights.

Economy Services

Most orders are expected to reach UK postcodes in 1-15 business days from dispatch depending on the service level selected.

* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.

Whilst we have tried our best to cover the most common questions here, there are some product and location-specific exceptions that may also result in additional charges. If this is the case, then a member of our sales team will contact you to discuss the various options before the item is dispatched.

Should you have any delivery queries, please get in touch with a member of our team at spares@ukwhitegoods.co.uk

Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).

The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.

  Returns

Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.

Please contact us at spares@ukwhitegoods.co.uk should you wish to return any item.

Please disclose the reason for returning the item along with details of your order number.

It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.

Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.

  Damages

Please contact us on spares@ukwhitegoods.co.uk within 24 hours of delivery to report any damage.

To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.

Please note we will not accept any liability where freight forwarding is used for damage or loss.

  Return of Faulty Goods

You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.

If a product is faulty you can return it to UK Whitegoods for an exchange or refund.

Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.

  Return of Non-Faulty Goods

At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.

You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.

It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.

Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).

If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.

It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.

If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.

If you wish to make a return please note that we cannot accept returns if:

• The products have been used, personalised or customised in any way.
• The products have been fitted for fault finding purposes, we will deem it to have been used.
• The product/s were custom special order only items.

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock,  KA1 2NP

01563 557156

spares@ukwhitegoods.co.uk

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