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Conditions of Use |
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Please read carefully as this explains your rights as a consumer under the sales of goods act and the distance selling laws.
Delivery of goods:
Every effort will be made to ensure delivery of the goods within the defined timescales but we can not be held responsible for delays in delivery once the order has been despatched. Delivery charges will not be refunded under any circumstances for lost or delayed parcels.
Delivery times (stock items):
Stock lines are usually dispatched by the end of the next working day. Most items are despatched by Royal Mai 1st class mail. Delivery times can vary but most orders arrive within 2-5 working days, if you have not recieved your item within 7 WORKING days please contact us. Heavy and expensive items, such as motors and control units may be despatched by a courier and will require a signature.
Delivery addresses
Please take care when supplying your delivery address. Incorrectly addressed parcels, at best, will be delayed by the carrier as they will have to manually confirm the delivery details. The accuracy of an address can be checked using the Royal Mail Postcode Finder.
We can not accept responsibility for delayed parcels, or for parcels that have been delivered to an incorrectly supplied address.
The carrier (if used) will accept a signature from any person at the delivery address. Once a parcel is accepted and signed for, the responsibility for it passes to the customer (not the signatory)
Packaging
Please open the package carefully once recieved as some parts may have sharp edges. We cannot be held responsible for personal injury should anyone harm themselves either opening packages or whilst fitting parts.
Export orders
We are able to send most parts ourside of the UK, please contact us before ordering by email to spares@ukwhitegoods.co.uk
Damaged goods Where the outer package is damaged you should mark the carrier receipt with "Damaged" before signing and accepting delivery. If you are unsure as to the condition of the goods you should mark the carrier receipt as "Unchecked" before signing to accept delivery.
If you receive an item that has been damaged, please contact us by email to spares@ukwhitegoods.co.uk immediately to arrange the return of the item for replacement. In most cases we will refund the cost of return.
All claims for damaged goods must be made within 24 hours of delivery.
Definition of incorrect goods
Please note that all spare parts are subject to design and specification changes by the manufacturer. Often the part provided may not be an exact match for the original but is deemed by the manufacturer to be a suitable alternative.
Incorrect goods
If you receive an incorrect part that we looked up for you, please inform us immediately so that we can arrange despatch of the correct part as soon as possible. Alternatively you can cancel your order and we will refund your payment on receipt of the returned item(s).
If you purchase an incorrect item from our web shop, please inform us immediately so that we can cancel the order. If the order has already been despatched you are responsible for the safe return of the unwanted goods in unused condition upon receipt of which we will arrange despatch of the correct item(s) or cancel your order if you prefer.
Disclaimer
All parts must be fitted by a competent person using the correct tools and test equipment and with the appliance disconnected from the mains supply! After repair appliances must be checked for electrical safety and in the case of microwaves for RF leakage.
We can not accept responsibility for items that have been damaged during fitting. Items that show signs of being fitted will not be accepted for refund. Timers and modules can be damaged by static electricity. These items can not be returned for credit if they have been removed from the sealed packing.
Pricing
All prices are inclusive of VAT @ 17.5% and are subject to change without notice.
All sales on this site are governed by UK law When ordering goods or services using this site you are entering into a legally binding contract with UK Whitegoods.
Working days
Working days are defined as Monday to Friday, excluding public holidays.
Fault diagnosis
We do not supply parts on a trial and error basis. We expect that the fault has been correctly diagnosed prior to ordering. If you are unsure of the fault please seek professional advice from a qualified appliance engineer before ordering spares.
Safety
All parts supplied must be fitted by a competent person with acceptable product knowledge and using the correct tools. All repairs to electrical equipment must be carried out with the appliance disconnected from the mains supply. All repairs should be preceded by an electrical safety check and the appliance should be rechecked once the repair is complete. Microwave ovens must also be checked for radiation leakage after repair.
Payment
Strictly payment with order. Your order will only be processed once we receive payment in full. We accept most major credit cards and Paypal payments
Cancellation
Orders can be cancelled up to 7 working days from the day after you have recieved the goods. All cancellations must be made in writing, either by post, fax or e-mail.
You are responsible for the safe return of any unwanted item(s). Your payment will be refunded for unused goods, delivery charges are not refundable unless the item is damaged or faulty.
Guarantee
Most of the parts we sell carry a twelve month guarantee against faulty materials or workmanship. In the unlikely event of component failure please contact our technical department by e-mail to spares@ukwhitegoods.co.uk to confirm the fault and if appropriate arrange the return of the faulty item(s) for testing and repair/replacement. You are responsible for the safe return of the goods.
This guarantee is in addition to your statutory rights. |
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Specials |
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| BS12103 - Bosch & Siemens Washing Machine Motor Carbon Brushes
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| Carbon brush inserts (pair) to fit Siemens manufactured motors for Bosch and Siemens branded washing machines and washer dryers. Please note that these carbon brushes are not supplied with holders. Bosch Washing Machines and Washer Dryers WFC2060GB/01, |
| Price: £6.58 |
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Affiliate Program |
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