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William Baker
February 2012
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Bill Baker NYC USA
I needed a part for my Amica freezer which i could not find here in the US. I sent a inquiry e mail to the general e mail address at UK WhiteGoods with the model number and what I needed. The following day I had an e mail from Dave who added for me a link to the part on the website. Happily I ordered the part which was not on hand. Dave advised me when it was received and when it could be sent out. There was a shipping issue to the United States but Dave provided a solution and I am happy to say I received the part. It was such a pleasure to have the assistance I had via e mail.
Dave provides outstanding customer service!!! |
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Gary Pickwick
January 2012
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Gary Pickwick January 2012
After trawling the net to try and identify the correct replacement part for my Candy washing machine and a sales person in a leading spares company trying to insist that my motor brushes were inbuilt into the machine and I would have to puchase a new motor!!! I stumbled onto this site, the part was identified correctly within minutes and recieved within 22hrs. Fantastic honest and reliable service! I will definitely recommend to friends and use Whitegoods again. Well done! |
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PAUL FALKINER
January 2012
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| I needed the bottom heating element for my Lamona fan oven, and uk whitegoods were the cheapest by far. Item delivered initially was the wrong one, but after a swift email conversation with "Dave", and truly fantastic customer service, the new part was at my door 2 days later. Couldn't have been more helpful, thank you so much! |
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Norman Delafield
November 2011
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Norman Nov 2011 Great service I ordered 3 washing machine drum paddels thurs 10th. 15:00 hrs and recieved them first post Fri 11th. and I only paid Post office delivery, also they were the cheapest by far.
I will always go to UK Whitegoods first in future, service like theirs is unbeatable |
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Dave Gutcher
October 2011
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I ordered a pair of integrated fridge door hinges via the internet web site at 2.30pm on 18/10/11. One of the original fittings had snapped. The un-usable fridge was emptied, removed from its housing, cleaned and de-frosted. A temporary fridge was put in its place. I fully expected the new hinges would take at least a week to arrive on site. To my amazement and pleasant surprise, the new hinges arrived by post first thing on 19/10/11. And this was the cheapest delivery option costing £2.95! Whilst the Royal Mail must take some credit, the service given by UK White Goods has been EXEMPLARY. To receive the ordered goods from a company 260 miles away in less than 18 hours is EXCELLENT. UK White Goods is a company I will definately deal with again.
D. Gutcher
Proprop Developments |
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Colin J Evans
September 2011
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| First time I've used the company looking for Hygena cooker hood spares. Had all the parts I wanted in stock at a very good price. Very fast in responding to my e-mail enquiry and my order with all parts arriving within 24hrs, thats Scotland to Cornwall. Its good to know that there are still some competant suppliers remining in the country. Thanks for the parts, the 17 year old cooker hood is now "brand new" and fully functioning again. Well done I'm impressed. |
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Tommy Lee
April 2011
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| Thanks for the service! Confidently identified the part I required from the drawings and dimensions. Emails with tracking info and delivery date and time detailed. Heating element arrived quickly and now the wife is happy the fan assisted oven is now working again! Highly Recommend UK Whitegoods. |
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Quickwash
March 2011
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For the folks at shop@whitegoods,
I have got to say how impressed i am at the service
I ordered another 2 packs of Affresh, free postage atm if you do, yesterday AFTERNOON and i received them this morning
Superb!!!
Best wishes to all |
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Orian
February 2011
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| Thank you, that was exactly the problem. Brilliant service |
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Brian
February 2011
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| Hi Just a line to let you know ,part arrived today and my tumble dryer is now working. Thanks for the brilliant delivery and the correct part. Its nice to know that there are some genuine traders who are willing to go the extra bit for there customers. Cant thank you enough ,keep up the good work, Regards |
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Tony
February 2011
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Thats brilliant dave,
Much appreciated, fabulous customer service,pleasure to deal with.
have a great day. |
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