Top Oven Grill Oven Door Seal

Genuine Part
Typically with you in 1 to 6 days
Commonly used on these brands
Oven door seal to fit many built in oven and cooker models for both the main oven and top oven on double oven models

Please note that on some models this seal can be used on both the main oven & top oven. When used on the top oven you would have to cut to length using the old seal as a guide however there may be instances where this is required on the main oven as well, although rare. Therefore this door seal may require some care and skill to fit.

If you are unsure if this oven door seal will fit your oven please contact us for more help.

Diplomat Oven & Cooker

ADP0120, ADP0150, ADP0151, ADP0152, ADP0153, ADP0154, ADP0310, ADP0320, ADP0321, ADP0322, ADP0323, ADP0520, ADP0530, ADP0532, ADP0534, ADP0540, ADP0541, ADP0542, ADP0543, ADP0544, ADP4230, ADP0323

Hygena Oven & Cooker

AHY0141, AHY0142, AHY0341, AHY0342, AHY0531, AHY0532

Stoves Oven & Cooker

050502082 (SN GL616 MK11 Whi), 050502083 (SN GL616 MK11 Bro), 050502084 (SN GL616 MK11 Ant), 050502085 (SN GL616 MK11 Sta), 050503086 (SN GL716 MK11 Whi), 050503087 (SN GL716 MK11 Bro), 050503088 (SN GL716 MK11 Ant), 050503089 (SN GL716 MK11 Sta), 050504061 (SN GL916 MK11 whi), 050504062 (SN GL916 MK11 Bro), 050504063 (SN GL916 MK11 Ant), 050504064 (SN GL916 MK11 Sta), 050505078 (ST 720GRa Whi), 050505079 (ST 720GRa Sta), 050505080 (ST 720GRa Blk), 050505081 (ST 720GRa LP Sta), 050507074 (ST 900GRa Whi), 050507075 (ST 900GRa Sta), 050507076 (ST 900GRa Blk), 050507077 (ST 900GRa LP Sta), 050521000 (ST 600DCa Whi), 050521001 (ST 600DCa Cha), 050521002 (ST 600DCa Blk), 050521003 (ST 600DCa Grn), 050521004 (ST 600DCa Sta), 050522000 (ST Premier 720DCa Whi), 050522001 (ST Premier 720DCa Cha), 050522002 (ST Premier 720DCa Blk), 050522003 (ST Premier 720DCa Grn), 050522004 (ST Premier 720DCa Sta), 050528000 (ST Premier 900DCa Whi), 050528001 (ST Premier 900DCa Cha), 050528002 (ST Premier 900DCa Blk), 050528003 (ST Premier 900DCa Grn), 050528004 (ST 900DCa Sta), 050550118 (ST 600GRa Whi), 050550119 (ST 600GRa Sta), 050550120 (ST 600GRa Blk), 050550121 (ST 600GRa LP Sta), 058585095 (ST 600EMa Whi), 058585096 (ST 600EMa Cha), 058585097 (ST 600EMa Blk), 058585098 (ST Premier 600EMa Grn), 058585099 (ST 600EMa Sta), 058585102 (SN EFa600H Sta), 058585103 (SN EFa600H (HAP0060) Whi), 058585106 (SN EL616 MK11 Whi), 058585107 (SN EL616 MK11 Bro), 058585108 (SN EL616 MK11 Ant), 058585109 (SN EL616 MK11 Sta), 058587083 (ST 720EMa Whi), 058587084 (ST 720EMa Cha), 058587085 (ST 720EMa Blk), 058587086 (ST Premier 720EMa Grn), 058587087 (ST 720EMa Sta), 058587089 (SN EL716 MK11 Whi), 058587090 (SN EL716 MK11 Bro), 058587091 (SN EL716 MK11 Ant), 058587092 (SN EL716 MK11 Sta), 058588054 (ST 900EMa Whi), 058588055 (ST 900EMa Cha), 058588056 (ST 900EMa Blk), 058588057 (ST 900EMa Grn), 058588058 (ST 900EMa Sta), 058588059 (SN EL916 MK11 Whi), 058588060 (SN EL916 MK11 Bro), 058588061 (SN EL916 MK11 Ant), 058588062 (SN EL916 MK11 Sta) 058590115, 444440088 (ST 600GT Sta), 444440089 (ST 600GT Blk), 444440090 (ST 700GDOT Blk), 444440091 (ST 700GDOT Sta), 444440092 (ST 900GDOT Blk), 444440093 (ST 900GDOT Sta), 444440667 (ST SEB900FPSMW Sta), 444440820 (ST SEB600FP Sta), 444440821 (ST SEB600FP Blk), 444440822 (ST SEB600FPS Sta), 444440823 (ST SEB600FPS Blk), 444440824 (ST SEB600MFS Sta), 444440825 (ST SEB600MFS Blk), 444440826 (ST SGB600PS Sta), 444440827 (ST SGB600PS Blk), 444440828 (ST SEB700FPS Sta), 444440829 (ST SEB700FPS Blk), 444440830 (ST SGB700PS Sta), 444440831 (ST SGB700PS Blk), 444440832 (ST SEB900FPS Sta), 444440833 (ST SEB900FPS Blk), 444440834 (ST SEB900MFS Sta), 444440835 (ST SEB900MFS Blk), 444440836 (ST SGB900PS Sta), 444440837 (ST SGB900PS Blk), 444440934 (STOVES SEB900MFSe Sta), 444440935 (STOVES SEB900MFSe Blk), 444441061 (ST STERLING 600FP Sta), 444441062 (ST STERLING 600FP Blk), 444441063 (ST STERLING 600MF Sta), 444441064 (ST STERLING 600MF Blk), 444441065 (ST STERLING 700FP Sta), 444441066 (ST STERLING 700FP Blk), 444441067 (ST STERLING 900FP Sta), 444441068 (ST STERLING 900FP Blk), 444441069 (ST STERLING 900MF Sta), 444441070 (ST STERLING 900MF Blk), 444441474 (ST SEB900FPSMW Blk), 444442030 (ST SEB600FP DE Sta), 444442031 (ST SEB600FPS DE Sta), 444442032 (ST SEB600MFS DE Sta), 444442033 (ST SEB700FPS DE Sta), 444442034 (ST SEB900FPS DE Sta), 444442035 (ST SEB900MFS DE Sta), 444442036 (ST SEB600i DE Sta), 444442735 (ST SEB900FPSMW GB DE Sta), 444442736 (ST SEB900FPSMW GB DE Blk), 444445060 (SN EFa700H Sta), 444445061 (SN EFa900H Sta), 444445107 (ST 600G Sta), 444445108 (ST 600G Whi), 444445109 (ST 700GDO Sta), 444445110 (ST 700GDO Whi), 444445111 (ST 900GDO Sta), 444445112 (ST 900GDO Whi), 444445113 (ST 600GR Sta), 444445114 (ST 600GR Whi), 444445115 (ST 600GR Blk), 444445116 (ST 700GR Sta), 444445117 (ST 700GR Whi), 444445118 (ST 700GR Blk), 444445119 (ST 900GR Sta), 444445120 (ST 900GR Whi), 444445121 (ST 900GR Blk), 444445122 (ST 600EF Sta), 444445123 (ST 600EF Whi), 444445124 (ST 700EF Sta), 444445125 (ST 700EF Whi), 444445126 (ST 900EF Sta), 444445127 (ST 900EF Whi), 444445143 (ST 605MF Sta), 444445144 (ST 605MF Whi), 444445145 (ST 607MF Sta), 444445146 (ST 607MF Whi), 444445147 (ST 607MF Blk), 444445148 (ST 707MF Sta), 444445149 (ST 707MF Whi), 444445150 (ST 707MF Blk), 444445150, 444445151 (ST 905MF Sta), 444445152 (ST 905MF Whi), 444445153 (ST 907MF Sta), 444445154 (ST 907MF Whi), 444445155 (ST 907MF Blk), 444445247 (ST GENUS 900 Sta), 444445364 (ST STERLING 800DF Blk), 444445365 (ST STERLING 800DF Sta), 444445367 (ST STERLING 1000G Sta), 444445369 (ST STERLING 1000G Blk), 444445371 (ST STERLING 1000DF Sta), 444445372 (ST STERLING 1000DF Blk), 444445373 (ST RICHMOND 1000G Sil), 444445374 (ST RICHMOND 1000G Cha), 444445375 (ST RICHMOND 1000G Blk), 444445376 (ST RICHMOND 1000DF Sil), 444445377 (ST RICHMOND 1000DF Cha), 444445378 (ST RICHMOND 1000DF Blk), 444445379 (ST STERLING 1100G Sta), 444445381 (ST STERLING 1100G Blk), 444445382 (ST STERLING 1100DF Sta), 444445384 (ST STERLING 1100DF Blk), 444445385 (ST STERLING 1100E Sta), 444445387 (ST STERLING 1100E Blk), 444445388 (ST RICHMOND 1100G Blk), 444445389 (ST RICHMOND 1100G Cha), 444445390 (ST RICHMOND 1100G Sil), 444445391 (ST RICHMOND 1100DF Blk), 444445392 (ST RICHMOND 1100DF Cha), 444445393 (ST RICHMOND 1100DF Sil), 444445394 (ST Gourmet 1100DF Sta), 444445395 (ST Gourmet 1100G Sta), 444445728 (ST 600G Blk), 444445729 (ST 700GDO Blk), 444445730 (ST 900GDO Blk), 444445731 (ST 600EF Blk), 444445732 (ST 700EF Blk), 444445733 (ST 900EF Blk), 444445737 (ST 605MF Blk), 444445738 (ST 905MF Blk), 444445893 (ST GENUS 900 Blk), 444446492 (ST RICHMOND 1100TDF Blk), 444446493 (ST RICHMOND 1100TDF Cha), 444446494 (ST STERLING 1100TDF Blk), 444446495 (ST STERLING 1100TDF Sta), 444447091 (ST RICHMOND 900DF Blk), 444447092 (ST RICHMOND 900DF Cha), 444447093 (ST RICHMOND 900E Blk), 444447094 (ST RICHMOND 900E Cha), 444447964 (ST 900 Genus-AU Sta), 444447965 (ST 607MF-AU Sta), 444447966 (ST 907MF-AU Sta), 444447967 (ST 600GR-AU Sta), 444447973 (ST STERLING 1100DF-AU Sta), 444447974 (ST STERLING 1100E-AU Sta), 444447977 (ST 900 Genus-AU Blk), 444447980 (ST 600GR-AU Blk), 444447983 (ST RICHMOND RDF1100BKLPG Blk), 444447984 (ST RICHMOND RDF1100CHLPG Cha), 444447985 (ST RICHMOND RDF900BKLPG Blk), 444447986 (ST RICHMOND RDF900CHLPG Cha), 444447987 (ST STERLING SDF1100SSLPG Sta), 444447988 (ST STERLING SDF1100BKLPG Blk), 444448020 (ST RICHMOND 1100E Blk), 444448021 (ST RICHMOND 1100E Cha), 444448194 (SN SN60FP HAP0050 Sta), 444448195 (SN SN70FP HAP0030 Sta), 444448196 (SN SN90FP HAP0040 Sta), 444448216 (ST STERLING 1100E-AU Blk), 444448434 (ST RICHMOND 1100DF Jal), 444448435 (ST RICHMOND 1100DF Sus), 444448436 (ST RICHMOND 1100DF Pap), 444448437 (ST RICHMOND 1100DF Aub), 444448465 (ST RICHMOND 550DF Blk), 444448466 (ST RICHMOND 550DF Cha), 444448467 (ST RICHMOND 550DF Sus), 444448468 (ST RICHMOND 550DF Pap), 444448469 (ST RICHMOND 550DF Aub), 444448470 (ST RICHMOND 550DF Jal), 444448787 (ST 600G Mk2 Sta), 444448788 (ST 600G Mk2 Blk), 444448789 (ST 600GR Mk2 Sta), 444448790 (ST 700GDO Mk2 Sta), 444448791 (ST 700GDO Mk2 Blk), 444448792 (ST 700GR Mk2 Sta), 444448793 (ST 900GDO Mk2 Sta), 444448794 (ST 900GDO Mk2 Blk), 444448795 (ST 900GR Mk2 Sta), 444449009 (ST STERLING 1100DF Jal), 444449010 (ST STERLING 1100DF Pom), 444449011 (ST STERLING 1100DF Cct), 444449621 (ST STERLING 1100DF-AU Jal), 707MFBLK

Belling Oven & Cooker

100DF, 100G, 940 ABG5303 BL, 940 ABG5309 SI, 941 ABG5310 ST, 941 ABG5313 BL, XOU483 ST, XOU594 ST

CDA Oven & Cooker

CD703SS, CD703W, CD708BL, CD708SS, CD708W

Creda Oven & Cooker


Cuisina Oven & Cooker

EF70SS, EF70W, EF90BLK, EF90SS, EF90W, G60SS, G60W**, G70SS, G90SS, G90W

Eurolec Oven & Cooker

720EL ST

Hotpoint Oven & Cooker


New World Oven & Cooker

100DF GR, 100DF SS, 100DF ST, 100G GR, 100G LPG GR, 100G LPG SS, 100G SS, 100G ST, 110DF CA, 110DF GR, 110DF ST, 110G CA, 110G GR, 110G LPG CA, 110G LPG GR, 110G ST, 80DF ST, 80G GR, 80G SG, E60FA ST, E70DOA GR, EF60FA, E70DOA ST, E70DOA WH, E90DOA GR, E90DOA ST, E90DOA WH, G60M ST, G60M WH, G70M ST, G70M WH, G90M ST, G90M WH, GG720 FSD ST
More Information
Alternate Part Number BEL081423618, BEL031423618, 5045171481499
Manufacturer Diplomat
Genuine Part Yes

   Oven Door Seals

Oven and cooker door seals are commonly thought of as being made from rubber as they look and feel similar but in actual fact they are a man made mix of various materials so that they can withstand the heat that they have to cope with from the oven or cooker.

You should check the oven seal or gasket fairly regularly to make sure that it is sealing and not allowing heat to escape from your oven. Failure to seal correctly can cause several issues, not least of which is inconsistent or uneven cooking results as well as scorch or burn marks to the adjacent kitchen units.

More can be found in this article on the main website about oven and cooker door seals

  Can't Find The Oven Door Seal You Need

Buying spare parts for any oven or cooker can range can be a bit complex sometimes and this can be even more the case with oven and cooker door seals as there are a plethora of different fittings, shapes and sizes but they all look largely the same in images. At times, that doesn't make finding the correct door seal for your oven especially easy.

We try to make it as simple as possible for you to find and buy a cooker or oven door gasket but if you get stuck or aren't sure just give us a shout, we're here to help you from going wrong. 

Just get in touch with us for help with built in  oven and cooker door seals or any other parts and get answers as quickly as possible. Simply use our contact page, live chat or email as this allows us time to look up spare parts for you and find any low cost compatible oven and cooker spares as well, so you get the best options possible.


Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.

Also, note that a great many oven door seals do vary depending on the model, be used in different cavities, have different fixing point, be moulded differently and more so please, take care when ordering and don't rely solely on images as they pretty much all look the same!

Read why this is important here and why spare parts are so complicated 

  Technical And Fault Help

If you need help to track down a fault or try to work out what a fault or error code is telling you then please ask in the forums for assistance.

This is a free service that is available to all and you can access the forums from this link

In there you can get free advice and help from appliance repair technicians who will, if they can, assist you with nailing down what the problem with you r appliance might be.

This service is completely free to use and we do not send you emails etc, share your details or anything else. It is purely there as a free service to help people.



Diplomat spare partsDiplomat was a brand name created and owned by the now-defunct MFI company. They sold rebranded built-in ovens, washing machines, fridges, freezers and other appliances most of which will be built in or integrated.

Since the demise of MFI late in 2008 the brand has been effectively dead but many spare parts are still readily available although many will start to get increasingly hard to come by. While the stock is available there's no issue.

To get more information on the Diplomat brand and company please see this article on the site

Almost all Diplomat products are rebranded, they only made a handful of ovens themselves, so a model number is absolutely essential for finding spare parts. Things like Select 600 and so on are not model numbers, all Diplomat model numbers are three letters followed by four digits.

  Diplomat Spare Parts

To identify spare parts you will require the model number at least in virtually all cases but in some also the full model, product code or even serial number on occasion if there have been changes in production as, just as with cars and other products, things change over time but this is not commonly required for Diplomat, only on occasion.

After you have that you should be able to find any Diplomat parts we've already listed or, if not or you can't find what you're looking for please contact us on

Please do not call as the guys on the ordering line will not be able to assist you fast enough, finding parts takes time, it's not something suited to doing over the phone. And, over the phone we can't send you images, parts blowouts or any other info which may well help you greatly be sure the part you're ordering is correct.

Many spare parts are fairly obvious however just as many are not and as ever our standing advice is that if you are not sure or just need confirmation that a spare part will fit your model please ask us before ordering, we’re only too happy to assist.

To find the information required for spare parts please see this article on our site

Diplomat Fault Finding

For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.

You can access the forums from this link

Spare parts help and support forums where you can get help and advice from us about parts for washing machines, cookers, dishwashers, fridge freezers and more

Spare Parts Help

We can assist you directly with identifying spare parts for your  appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts.

You can also email us on or use the live chat (the blue button below right).

We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes.

If you are unsure if a part will fit your  model or you want to confirm any details, just get in touch and we will do all we can to help you.


Appliance help and support forums where you can talk to actual domestic appliance engineers about washing machines, cookers, dishwashers, fridge freezers and more

Help From Experts

Get help from  repair experts in our forums, a totally free to use service we provide to all.

Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.

To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.


Find a domestic appliance service engineer to repair your washing machine, dishwasher, cooker, oven, fridge or any other major domestic appliance

Get A Repair

Find a local approved service engineer to repair your  appliance with no charges to you for the use of this service.

Deal directly with the field service technicians that repair  appliances and cut out the middlemen.


More help, advice and information on how you can repair your own washing machines, cookers, dishwashers, fridge freezers and more

More Repair Information To Help You

Find out more about how to repair your appliance and much more from the self help section of our website

We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate
Munro Place


We are going to get any part/s your order to you as fast as we possibly can.

We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and an explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.

Orders placed outwith our normal business hours will not be shipped until the next working day and are subject to stock availability.

Please be aware that we show availability and that we do not display live stock levels online.

What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.

The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:

1 to ** Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.

3 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.

* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.

Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.

If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.

Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.

Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.

Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and delivery times to more rural areas may vary depending on the service used.

Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.

Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.

  Order Transit Times

If the item you have ordered is in stock and the order is placed before 3.00 pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days depending on the service you have chosen, the time your order is placed and stock availability.

If an item is required for a guaranteed next-day delivery please contact us in advance to check that this is possible

Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times. And that especially busy times, adverse weather and so on that shipping can be slower than normal.

Economy courier Service

Delivery by HermesOrders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability by Evri (Hermes).

Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.

Premium Delivery

Delivery by premium DPD serviceYour order will receive priority handling and packing and be normally be delivered the next working day after dispatch using DPD, UPS or Royal Mail Special Delivery for smaller items where with DPD or UPS you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.

This option does get the items to you as fast as we can make that happen within the confines of where the stock is held etc.

Please note that on large or bulky items, this may be the only option available due to restrictions on other services on both sizes and weights.

Economy Services

Royal Mail deliver service

Most orders are expected to reach UK postcodes in 1-15 business days from dispatch depending on the service level selected.

* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.

Whilst we have tried our best to cover the most common questions here, there are some product and location-specific exceptions that may also result in additional charges. If this is the case, then a member of our sales team will contact you to discuss the various options before the item is dispatched.

Should you have any delivery queries, please get in touch with a member of our team at

Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).

The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.


Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.

Please contact us at should you wish to return any item.

Please disclose the reason for returning the item along with details of your order number.

It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.

Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.


Please contact us on within 24 hours of delivery to report any damage.

To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.

Please note we will not accept any liability where freight forwarding is used for damage or loss.

  Return of Faulty Goods

You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.

If a product is faulty you can return it to UK Whitegoods for an exchange or refund.

Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.

  Return of Non-Faulty Goods

At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.

You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.

It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.

Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).

If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.

It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.

If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.

If you wish to make a return please note that we cannot accept returns if:

  • The products have been used, personalised or customised in any way.
  • The products have been fitted for fault finding purposes, we will deem it to have been used.
  • The product/s were custom special order only items.
Some, not all it varies on a case by case basis, special order items can be returned but to do so will incur costs, typically restocking fees charged by manufacturers etc and those can be hefty so it is as always better to check suitability before ordering.

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock,  KA1 2NP

01563 557156

© UK Whitegoods. All rights reserved. Manufacturer logos, images and documentation for informational purposes only.