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Genuine Tumble Dryer Belt

Alternative Part
Typically with you in 1 to 7 days
Commonly used on these brands
Genuine replacement drum drive belt to fit Hoover and tumble dryer models as shown

D062183 can be used and a cheaper alternative to this drive belt.

Candy Tumble Dryer

31100073 (ABCDV160-SY), 31100027 (ABCDV262), 31100031 (ABCDV262), 31100032 (ABCDV262), 31100075 (ABCDV660-37), 31100076 (ABCDV660-47), 31100074 (ABCDV660-SY), 31100166 (CC217-80), 31100148 (CC266-S), 31100126 (CC266T-47), 31100156 (CC266T-47), 31100136 (CC267-37), 31100167 (CC267-80), 31100164 (CC267T-01S), 31100147 (CC267T-84), 31100168 (CC267T-88), 31100172 (CC277T-86S), 31100174 (CDE107-80), 31100057 (CDV262-04ARG), 34000673 (CFO3350E), 31100165 (CV116-80), 31100173 (CV117-04S), 31100189 (CV117-OS), 31100137 (CV166-37), 31100161 (CV166-37-0), 31100155 (CV166-47), 31100158 (CV166-47-0), 31100171 (CV166-S), 31100496 (EVOC591CT-80), 31100468 (EVOV570C-S), 31100645 (EVOV580C-ISR), 31100469 (EVOV580C-S), 31100543 (EVOV580NC-S), 34000082 (FRHCA352K), 31100749 (GCC51013NB-47), 31100680 (GCC5101NB-80), 31100596 (GCC560NB-S), 31100508 (GCC570B-47), 31100538 (GCC570NB-S), 31100509 (GCC580B-47), 31100579 (GCC580NB-47), 31100656 (GCC580NB-80), 31100658 (GCC580NBB-80), 31100539 (GCC580NB-S), 31100657 (GCC580NBS-80), 31100559 (GCC580NC-80), 31100634 (GCC5813NB-80), 31100732 (GCC581NB-80), 31100591 (GCC581NB-S), 31100636 (GCC590NB-80), 31100694 (GCC590NB-S), 31100560 (GCC591NB-80), 31100659 (GCC591NBB-80), 31100510 (GCC6912PPB-47), 31100580 (GCC6912PPNB-47), 31100686 (GCC770NBT-84), 31100597 (GCC770NBT-S), 31100672 (GCC780NBT-S), 31100592 (GCC781NBT-S), 31100583 (GCC7913NB-47), 31100695 (GCC7913NBB-47), 31100748 (GCC7913NBS-47), 31100685 (GCH970NA1T-84), 31100682 (GCH980NA1T-47), 31100644 (GCH980NA1T-S), 31100758 (GCS91013A2-S), 31100757 (GCS9101A2T-S), 31100759 (GCS9913A1-S), 31100756 (GCS991A1T-S), 31100542 (GCV570NC-S), 31100802 (GCV570NC-UK), 31100677 (GCV580C-ISR), 31100546 (GCV580NC-47), 31100671 (GCV580NC-S), 31100729 (GCV581NC-80), 31100730 (GCV590NC-80), 31100409 (GOC560C-S), 31100411 (GOC570C-S), 31100412 (GOC580C-S), 31100374 (GOCD57F-47), 31100418 (GOV570C-S), 31100419 (GOV580C-S), 31100420 (GOV780C-S), 31100737 (GV56-S), 31100662 (GVC71013NB-S), 31100669 (GVC71013NBX-47), 31100663 (GVC7813NB-S), 31100674 (GVC7813NBX-47), 31100653 (GVC7913NB-S), 31100675 (GVC7913NBX-47), 31100799 (GVCD1013B-07), 31100735 (GVCD1013B-80), 31100700 (GVCD1013B-S), 31100745 (GVCD1013BX-47), 31100794 (GVCD101BBC-80), 31100793 (GVCD101BC-80), 31100736 (GVCD101WB-80), 31100766 (GVCD813B-12), 31100743 (GVCD813B-47), 31100698 (GVCD813B-S), 31100791 (GVCD81B-80), 31100792 (GVCD81BB-80), 31100812 (GVCD81BX-47), 31100767 (GVCD913B-12), 31100818 (GVCD913BBC-47), 31100744 (GVCD913BX-47), 31100733 (GVCD91CB-80), 31100734 (GVCD91CBB-80), 31100763 (GVCD91WB-80), 31100679 (GVH9813NA1-S), 31100667 (GVH9913NA1-S), 31100683 (GVH9913NA1X-47), 31100668 (GVH9913NA2-S), 31100702 (GVHD1013A2-S), 31100701 (GVHD813A1-S), 31100774 (GVHD813A2-S), 31100731 (GVHD913A2-80), 31100796 (GVHD913A2BC-80), 31100795 (GVHD913A2C-80), 31100703 (GVHD913A2-S), 31100747 (GVHD913A2X-47), 31100770 (GVSD913A2-S), 33001004 (RCV6498PN-1), 31100811 (SLCD101BX-47), 31100771 (SLCD813B-S), 31100808 (SLCD81B-47), 31100810 (SLCD81BS-47)

Electrolux Tumble Dryer

AT 9001 916 111 109 (60762514000 ), AE 9001 916 111 212 (60762514100 ), TA 462-W 916 111 109 (60762533800 ), TA 562-W 916 111 212 (60762543900 ), EDE 572E 916 111 211 (60762544300 ), EDE 562M 916 111 108 (60762544400 ), EDC 522 M (60762604000 ), KES 9001 (60762604300 ), KE 9001 (60762604400 ), KT 9001 (60762614700 ), LTH5400W (91601401100), LTH5300-W I/B (91601402600 ), LTH5230W (91601403300), LTHTT50 (91601410501), LTH57700 (91601411001 ), LTH57700 (91601411002), LTHT500 I/SF (91601411100 ), LTHT500 (91601411101 ), LTH57710 (91601415100), LTH57720 (91601419900), LTH57520 (91601420000), LTHT520 (91601420100), LTHT520 (91601421500), LTHEUROK (91601421600), T MARYLINE K (91601422700), EDC535E (91601600000), EDC535E (91601600200), TD800 TC (91611010700 ), EDC542E (91611030100), EDE 572E (91611121100 )

Hoover Tumble Dryer

31100023 (AB HDV 6), 31100022 (AB HDV 7 FM), 31100062 (ABHNV160-80), 31100101 (ABHNV271X), 31100207 (CKD HNV 171XSY), 38730008 (DMC D1013B-80), 31100723 (DMC D1013BC-80), 37503299 (DMC D1013BX-S), 31100805 (DMCG D1013B-84), 31100722 (DNC D813B-80), 31100705 (DNC D813BXB-S), 31100704 (DNC D813BX-S), 39100160 (DNC D913B-80), 31100719 (DNC D913BB-80), 31100784 (DNC D91B-80), 31100803 (DNCG D813B-84), 31100804 (DNCG D913B-84), 31100567 (DYC 169A-80N), 31100681 (DYC 71013NB-80), 31100690 (DYC 710AV2BX-80N), 31100689 (DYC 710AVBX-80N), 31100599 (DYC 770NB-S), 31100563 (DYC 7813NB-80), 31100569 (DYC 7813NBX-84), 31100600 (DYC 7813NBX-S), 31100446 (DYC 870B-S), 31100461 (DYC 8713BX-AUS), 31100392 (DYC 88132BX-80), 31100565 (DYC 88132BXC-80N), 31100400 (DYC 88132XB-S), 31100442 (DYC 8813BX-84), 31100693 (DYC 890NB-80), 31100391 (DYC 8913B-80), 31100536 (DYC 893B-80), 31100153 (HC75XT-47), 31100129 (HHD 775X -84), 31100162 (HHD 780X), 31100151 (HHD 780X-47), 31100125 (HHD 780X-80), 31100140 (HNC 175-80), 31100198 (HNC 180-80), 31100197 (HNC 180S-80), 31100205 (HNC 180-SY), 31100195 (HNC 360B-88), 31100371 (HNC 360BT-1-84), 31100295 (HNC 360BT-84), 31100128 (HNC 360-S), 31100163 (HNC 375T-30S), 31100130 (HNC 375T-84), 31100182 (HNC 380-80), 31100181 (HNC 382T-80), 31100209 (HNC 470T-84), 31100203 (HNC 480-SY), 31100200 (HNC 485T-86), 31100143 (HNC 775T-80), 31100208 (HNC 780BT-84), 31100191 (HNC 780BT-88), 31100204 (HNC 780BT-SY), 31100185 (HNC 780T-47), 31100183 (HNC172S-80), 31100141 (HNC175S-80), 31100142 (HNC375T-80), 31100170 (HNC375T-88), 31100091 (HNV 160-SY), 31100102 (HNV 171X-SY), 31100180 (HNV 172-80), 31100068 (HNV 270-80), 31100188 (HNV 380-47), 31100179 (HNV 380-80), 31100202 (HNV 380-SY), 31100100 (HNV 771 X), 31100199 (HNV171X-ISR), 31100139 (HNV375-80), 31100160 (HNV375-80-0), 31100150 (HNV375-S), 31100159 (HNV375-S-0), 31100368 (HPC 370T-1-84), 31100264 (HPC370T-84), 31100144 (HSC 170-80), 31100145 (HSV 170-80), 31100152 (HV71X-47), 31100108 (KIT AB HNC171 SY), 31100772 (LLC D813BX-S), 31100806 (LLCG D713B-84), 31100111 (PFC 170-80), 31100110 (PFV170-80), 31100112 (PPC 160-80), 31100113 (PPC160J-80), 31100357 (VHC 180-1-80), 31100236 (VHC 180-80), 31100377 (VHC 360T-84), 31100389 (VHC 370BT-84), 31100376 (VHC 370T-84), 31100328 (VHC 380X-1-30S), 31100347 (VHC 381-1-80), 31100326 (VHC 381XT-1-84), 31100348 (VHC 391-1-80), 31100324 (VHC 391T-1-80), 31100331 (VHC 391XT-1-47), 31100561 (VHC 580NC-80), 31100401 (VHC 680BX-S), 31100395 (VHC 680C-80), 31100360 (VHC 680F-85S), 31100396 (VHC 681B-80), 31100534 (VHC 68B-80), 31100397 (VHC 691B-80), 31100651 (VHC 69BCB-80N), 31100440 (VHC 770BT-84), 31100441 (VHC 771BT-84), 31100311 (VHC 781XTB-1-37S), 31100314 (VHC 781XTB-1-80), 31100436 (VHC 790BTX-47), 31100317 (VHC 791XT-1-14S), 31100332 (VHC 791XT-1-47), 31100313 (VHC 791XT-1-84), 31100318 (VHC 791XT-1-86S), 31100316 (VHC 791XT-1-88S), 31100519 (VHC 980ATXX-S), 31100384 (VHC168A-80), 31100235 (VHC380-80), 31100248 (VHC380X-30S), 31100283 (VHC381-80), 31100262 (VHC381XT-84), 31100282 (VHC391-80), 31100234 (VHC391T-80), 31100244 (VHC391XT-30S), 31100239 (VHC391XT-47), 31100255 (VHC392T-80), 31100364 (VHC680F-80), 31100250 (VHC781XT-14S), 31100256 (VHC781XTB), 31100251 (VHC791XT-14S), 31100238 (VHC791XT-47), 31100261 (VHC791XT-84), 31100247 (VHC791XT-86S), 31100252 (VHC791XT-88S), 31100233 (VHV 180-80), 31100302 (VHV 380-1-80), 31100319 (VHV 380-1-86S), 31100333 (VHV 380X-1-47), 31100334 (VHV 381-1-80), 31100301 (VHV 381-80), 31100398 (VHV 680C-80), 31100406 (VHV 680C-S), 31100361 (VHV 680F-85S), 31100533 (VHV 68C-80), 31100407 (VHV 780CX-S), 31100320 (VHV 780X-1-14S), 31100399 (VHV 781C-80), 31100549 (VHV 781NC-80), 31008064 (VHV380-80), 31100232 (VHV380-80), 31100237 (VHV380X-47), 31100365 (VHV680F-80), 31100245 (VHV780X-14S), 31100779 (VTC 570B-80), 31100717 (VTC 580NB-80), 31100781 (VTC 581B-80), 31100782 (VTC 581BB-80), 31100610 (VTC 58NC-80), 31100783 (VTC 590B-80), 31100788 (VTC 591BB-80), 31100635 (VTC 591NB-80), 31100598 (VTC 680NBX-S), 33000680 (VTC 680NBX-S), 31100574 (VTC 760NBT-84), 31100575 (VTC 770NBT-84), 34411264 (VTC 770NBT-84), 31100661 (VTC 781NBBC-80), 31100697 (VTC 86NB-80), 31100780 (VTC C580B-80), 31100577 (VTH 980NA1T-84), 31100552 (VTH 980NA1TX-S), 31100617 (VTH 980NA2T-84), 31100654 (VTV 57NC-80), 31100605 (VTV 580NC-80), 31100544 (VTV 580NC-S), 31100712 (VTV 581NC-80), 31100768 (VTV 581NCC-80), 31100696 (VTV 590NC-80), 31100713 (VTV 591NC-80), 31100545 (VTV 780NC-S)
More Information
Further Description Section PH :: Length 1930 mm
Alternate Part Number 00096426, 096426, 8996470700601, 1930H7, HVR40001012, QUAPOL35, 5045171297786, 09-HV-03, CAN40001012, LUX8996470700601, BSH096426, AG0903, BLT9117, DST8996470700601, DST50205820009
Manufacturer CAN
Genuine Part Alternative

   Tumble Dryer Drive Belts

Modern tumble dryer drive belts are often of the type that is referred to in the trade as a "stretch" type drive belt. The "stretch" to fit very slightly and are or, can be, incredibly tight and difficult to fit. For a novice it can look as though it is impossible to fit one of these tumble dryer drive belts but, if the sizes are correct it will fit.

Fitting these will often mean having to fall back to sheer brute force to get them to go on!

Due to this, it is important that you order the correct tumble dryer belt either by the size information on the dryer drive belt itself or by using the tumble dryer's model number to ensure that you receive the correct tumble dryer belt.

You can read more about tumble dryer drive belts in this article and more about the most common cause of belts snapping is explained in this article

If you are at all unsure please ask as we are more than happy to assist.

  Can't Find The Tumble Dryer Belt You Need

Belts on dryers are usually fairly easy, you will usually be able to find the model number tagged to a part but if not and you don't have any other information than the dryer's model then please get in touch and ask, the more information you can tell us the better we will be able to help you.

For example, if you can give us the size of the belt and, don't worry if you don't know how to do that as it is usually printed on the belt itself, we may be able to find you an alternative belt that's the same thing, same size but at a fraction of the cost of the manufacturer's part or, the same thing with their expensive bag and sticker!

Now you know that the size of the belt is printed on (or usually is) you can also use that number quite often to search using the search at the top of the page, green box up on the bar above, to find the belt just tap in the size with no spaces and you should get results. If you don't give us a shout and we'll find it for you.

Just drop us an email or ping us on live chat and we can confirm if you are ordering the correct belt offer any alternatives that may well save you cash which most people find pleasing! We are here to help you, just ask.


Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.

Also, note that most tumble dryer drive belts can vary in size and width depending on the model, serial numbers and product codes so please, take care when ordering and don't rely solely on images as they pretty much all look the same!

  Technical And Fault Help

If you need help to track down a fault or try to work out what a fault or error code is telling you then please ask in the forums for assistance.

This is a free service that is available to all and you can access the forums from this link

In there you can get free advice and help from appliance repair technicians who will, if they can, assist you with nailing down what the problem with you r appliance might be.

This service is completely free to use and we do not send you emails etc, share your details or anything else. It is purely there as a free service to help people.



Candy spare partsThe Candy Group is one of the largest producers of domestic appliances in Europe and, one that we have a long relationship and much experience with that spans decades.

To find the information required for spare parts please see and, for more on the Candy Group brand and company on the site.

  Candy Spare Parts

As with most these days, to identify spare parts you will often require not just the model number but also the full model, product code or even serial number on occasion if there have been changes on production as, just as with cars and other products, things change over time. This also means that many parts may not look the same as the one originally used during production.

Increasingly, however, the serial number is required to identify the correct spare part with 100% certainty.

This is explained in more depth in this article

Many spare parts are fairly obvious however just as many are not and as ever our standing advice is that if you are not sure or just need confirmation that a spare part will fit your model please ask us before ordering, we are only too happy to assist you.

Candy Fault Finding

For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.

You can access the forums from this link

Spare parts help and support forums where you can get help and advice from us about parts for washing machines, cookers, dishwashers, fridge freezers and more

Spare Parts Help

We can assist you directly with identifying spare parts for your  appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts.

You can also email us on or use the live chat (the blue button below right).

We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes.

If you are unsure if a part will fit your  model or you want to confirm any details, just get in touch and we will do all we can to help you.


Appliance help and support forums where you can talk to actual domestic appliance engineers about washing machines, cookers, dishwashers, fridge freezers and more

Help From Experts

Get help from  repair experts in our forums, a totally free to use service we provide to all.

Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.

To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.


Find a domestic appliance service engineer to repair your washing machine, dishwasher, cooker, oven, fridge or any other major domestic appliance

Get A Repair

Find a local approved service engineer to repair your  appliance with no charges to you for the use of this service.

Deal directly with the field service technicians that repair  appliances and cut out the middlemen.


More help, advice and information on how you can repair your own washing machines, cookers, dishwashers, fridge freezers and more

More Repair Information To Help You

Find out more about how to repair your appliance and much more from the self help section of our website

We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate
Munro Place

01563 557156

Important COVID19 Information

Please note that due to the exceptional circumstances surrounding the outbreak of coronavirus (COVID19) normal delivery timescales may not be sustainable as all networks report potential delay. This is also further aggravated due to Brexit which is causing delays, sometimes considerable delays, and Brexit has caused the at least temporary suspension of deliveries to EU states and Northern Ireland as well as some other destinations.

We will do our utmost to get orders to people as normally as we possibly can but we would ask that people understand that these are not normal times.

Up to date information, you can find here as we get it


We are going to get any part/s your order to you as fast as we possibly can.

We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and an explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.

Orders placed outwith our normal business hours will not be shipped until the next working day and subject to stock availability.

Please be aware that we show availability and that we do not display live stock levels online.

What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.

The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:

1 to 6 Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.

1 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.

* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.

Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.

If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.

Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.

Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.

Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and that delivery times to more rural areas may vary depending on the service used.

Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.

Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.

  Order Transit Times

If the item you have ordered is in stock and the order is placed before 3.00pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days dependant on the service you have chosen, the time your order is placed and stock availability.

If an item is required for a guaranteed next day delivery please contact us in advance to check that this is possible

Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times.

Economy courier Service

Delivery by HermesOrders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.

Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.

Premium Delivery

Delivery by premium DPD serviceYour order will receive priority handling, packing and be normally be delivered the next working day after dispatch using DPD or Royal Mail Special Delivery for smaller items where with DPD you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.

This option does get the items to you as fast as we can possibly make that happen within the confines of where the stock is held etc.

Please note that on large or bulky items this may be the only option available due to restrictions on other services on both sizes and weights.

Standard Royal Mail Service

Royal Mail deliver serviceOrders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.

Most orders are expected to reach UK postcodes in 1-15 business days from dispatch.

* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.

Whilst we have tried our best to cover the most common questions here, there are some product and location specific exceptions that may also result in additional charges. If this is the case then a member of our sales team will contact you to discuss the various options before the item is dispatched.

Should you have any delivery queries, please contact a member of our team at

Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).

The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.


Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.

Please contact us at should you wish to return any item.

Please disclose the reason for returning the item along with details of your order number.

It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.

Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.

  Paypal Returns Free

If you paid by Paypal and you have enabled Paypal's "Return Shipping on Us" service then you will be able to claim any return shipping costs from Paypal, including for many international orders. For more information on this service please refer to the Paypal website.



Please contact us on within 24 hours of delivery to report any damage.

To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.

Please note we will not accept any liability where freight forwarding is used for damage or loss.

  Return of Faulty Goods

You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.

If a product is faulty you can return it to UK Whitegoods for an exchange or refund.

Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.

  Return of Non-Faulty Goods

At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.

You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.

It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.

Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).

If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.

It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.

If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.

If you wish to make a return please note that we cannot accept returns if:

  • The products have been used, personalised or customised in any way.
  • The products have been fitted for fault finding purposes, we will deem it to have been used.
  • The product/s were custom special order only items.
Some, not all it varies on a case by case basis, special order items can be returned but to do so will incur costs, typically restocking fees charged by manufacturers etc and those can be hefty so it is as always better to check suitability before ordering.

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock,  KA1 2NP

01563 557156

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