We are still shipping as quickly as possible all the spare parts that we can during this difficult period. Orders wherever possible will ship as normal but delivery times may vary, please allow extra time for delivery.

For up to date information on how this is affecting the industry please see the news item here

Washing Machine Drum Lifter

Genuine Part
Typically with you in 1 to 6 days
FREE delivery available
  • Buy 2 for £7.94 each and save 11%
Commonly used on these brands
Genuine replacement washing machine drum lifter or paddle used on the washing machine models as shown which includes built in or integrated models

Baumatic Washing Machine

BWMI1206, 31800162 (BWMI1262DN1)

Candy Washing Machine

33001033 (CGG6721SHW), 31002734 (CKDGO86-1), 31003289 (CKDGOKF086), 31003290 (CKDGOKF710), 31003146 (CO105DF-16S), 31002887 (CO105F-1-16S), 31002757 (CO105F-16S), 31004501 (CO105F-L1-S), 31004961 (CO106.2F-S), 31002859 (CO106.5F-12S), 31005452 (CO1061D1-S), 31005460 (CO10651D1-S), 31003177 (CO106F-03S), 31003176 (CO106F-1-03S), 31003531 (CO106F-2-03S), 31004574 (CO106F-L-S), 31005453 (CO1071D1-S), 31003574 (CO107F-37S), 31004576 (CO107F-L1-S), 31004575 (CO107F-L-S), 31002995 (CO116F-1-47), 31003878 (CO116F-2-47), 31002994 (CO116F-47), 31003783 (CO117F-47), 31005534 (CO1261D1-S), 31003352 (CO126F-1-84S), 31002723 (CO126F-47), 31003351 (CO126F-84S), 31004504 (CO126F-L1-S), 31004577 (CO126F-L-S), 31005465 (CO1272D1-S), 31003727 (CO127DF-12), 31003413 (CO127DF-2-16S), 31003651 (CO127DF-3-16S), 31004579 (CO127DF-L1-S), 31004578 (CO127DF-L-S), 31002724 (CO136F-47), 31003843 (CO146DF-84), 31004237 (CO146DF-L1-84), 31004238 (CO146DF-L-84), 31002974 (CO146F-1-14S), 31003881 (CO146F-2-14S), 31003350 (CO146F-84), 31004505 (CO146F-L1-S), 31004580 (CO146F-L-S), 31002979 (CO166F-1-14S), 31002805 (CO166F-14S), 31003869 (CO166F-2-14S), 31003349 (CO166F-84), 31004581 (CO166F-L-S), 31004582 (CO372-L1-47), 31004583 (CO372-L-47), 31004256 (CO372S-47), 31003955 (CO373-47), 31004333 (CO373-L1-47), 31004332 (CO373-L-47), 31005456 (CO41061D1-S), 31005466 (CO41062D1-S), 31005458 (CO41072D1-S), 31005734 (CO41262D1-S), 31005457 (CO41262D2-S), 31005463 (CO41272D1-S), 31005459 (CO41272D2-S), 31005649 (CO4W264-47), 31003151 (COS105DF-1-16S), 31003150 (COS105DF-16S), 31003848 (COS105DF-2-16S), 31004675 (COS105DF-L-S), 31002891 (COS105F-1-36S), 31003851 (COS105F-2-36S), 31002756 (COS105F-36S), 31004655 (COS105F-L1-S), 31002892 (COS125D-1-16S), 31002758 (COS125D-16S), 31004656 (COS125D-L1-S), 31004657 (COS125D-L-S), 31005650 (COW644S-47), 31007370 (CS1071D1-1-04), 31007417 (CS1071D1-1-ISR), 31007296 (CS1071D1-1-S), 31007251 (CS1071D3-1-S), 31007307 (CS1072D1-1-S), 31007297 (CS1072D3-1-S), 31006962 (CS1072D3-S), 31007369 (CS1072DS1S-1-S), 31006963 (CS1271D3-S), 31007210 (CS1272D3-01), 31007299 (CS1272D3-1-01), 31007292 (CS1272D3-1-47), 31007131 (CS1272D3-47), 31006961 (CS1272D3-S), 31007293 (CS1472D3-1-47), 31007301 (CS1472D3-1-S), 31007130 (CS1472D3-47), 31006960 (CS1472D3-S), 31007308 (CS1482D3-1-80), 31007302 (CS1672D3-1-80), 31007603 (CS41061D3-1-S), 31007604 (CS41062D3-1-S), 31007539 (CS41072D3-1-S), 31007538 (CS41272D3-1-S), 31007260 (CS41472D3-1-S), 31007383 (CSG472D3-1-84), 31100372 (CST570-47), 31800078 (CWB0806-01S), 31800138 (CWB0806-L-S), 31800151 (CWB0862DN1-S), 31800077 (CWB1006-01S), 31800137 (CWB1006-L-S), 31800153 (CWB1062DN1-S), 31800092 (CWB1206-80S), 31800135 (CWB1206-L-80S), 31800170 (CWB1462DN1-S), 31004340 (DYN8144DHC-L-S), 31004820 (EVO1272DHC-S), 31001907 (GO106CKD), 31004129 (GO860DF-X), 31004128 (GO870DF-X), 31006900 (GS1072D1-SYR), 31006946 (GS41272D3-S), 31006901 (GS871D1-SYR), 31006121 (GSF4137TWC3-1-S), 31006151 (GSF4137TWHC3-01), 31006282 (GV1161D1-1-04), 31006017 (GV117D1-1-37), 31006605 (GV117D1-37), 31006606 (GV117D1-S), 31006347 (GV117DC1-EGY), 31006607 (GV117DC1-S), 31006174 (GV117DCS1-1-S), 31006348 (GV117DCS1-EGY), 31006359 (GV127DC1-K-IRAN), 31005955 (GV137D3-01), 31006589 (GV137D3-1-01), 31006014 (GV137D3-1-37), 31006118 (GV137D3-1-S), 31006608 (GV137D3-37), 31006609 (GV137D3-S), 31006362 (GV137TC1-K-IRAN), 31006361 (GV137TCS1-K-IRA), 31006122 (GV138TW3-1-S), 31006259 (GV157D3-1-84), 31006136 (GV157D3-1-S), 31006610 (GV157D3-84), 31006474 (GV4107D1-UK), 31006925 (GV4107D3-UK), 31005953 (GV4117D2-01), 31006935 (GV4117D3-S), 31006949 (GV4117DC3-S), 31006120 (GV4137TWC3-1-S), 31006162 (GV4137TWHC3-01), 31007607 (GV4137TWHC3-1-01), 31006933 (GV4137TWHC3-S), 31006178 (GV4DH1073), 31006864 (GV4DHS1273), 31006319 (GV4DHW1273), 31006320 (GV4DW1272), 31007201 (GVP127TC3-K-IR), 31007521 (GVP127TC3S-K-IR), 31007295 (GVS137D3-1-37), 31007373 (GVS137DC3-01), 31007304 (GVS137DC3-1-01), 31007286 (GVS147DC3-1-80), 31007285 (GVS147DC3B-1-80), 31007605 (GVS4117DC3-1-S), 31007609 (GVS4127DWC3-1-01), 31006262 (GVW364TC-84), 31006133 (GVW364TC-S), 31007490 (HCS1272D3Q-1-S), 31002651 (SKDGO106-FR)

Hoover Washing Machine

31005351 (AHD 127V-1-80), 31007889 (DHL 1672D3-1-80), 31006666 (DXA 57AH-1-84), 31006402 (DXA 57AH-1-S), 31006399 (DXA4 37A-1-S), 31006542 (DXA4 37AH-1-30), 31006535 (DXC 37A-30), 31006504 (DXC 4E47B3-1-80), 31006797 (DXC 4E47S3-1-80), 31006505 (DXC 4E47W3-1-80), 31006400 (DXC4 17A-1-S), 31006506 (DXC4 57W1-1-80), 31006502 (DXC4 C47B1-1-80), 31006498 (DXC4 C47W1-1-80), 31007290 (DXOC 47C3-1-80), 31007135 (DXOC 47C3-80), 31007591 (DXOC 573-1-37), 31007288 (DXOC 67C3-1-80), 31007192 (DXOC 67C3-80), 31007289 (DXOC 67C3B-1-80), 31006543 (DXT4 57AH-1-30), 31003548 (DYN 7124DZ-1-30), 31005817 (DYN 7125D2-EGY), 31005963 (DYN 7125D3-1-S), 31006195 (DYN 7125DS2-EGY), 31004335 (DYN 7125DZ-30), 31003631 (DYN 7144D-1-16S), 31003579 (DYN 7144D-16S), 31004354 (DYN 7144D-84), 31004317 (DYN 7144D-DK), 31003556 (DYN 7144DP-89S), 31004433 (DYN 7144DP-L-S), 31005176 (DYN 7144DS-1-80), 31005175 (DYN 7144DS-80), 31004431 (DYN 7145D-1-S), 31004851 (DYN 7145D-84), 31004432 (DYN 7145D-S), 31004998 (DYN 714D43-1-84), 31005178 (DYN 7164D-1-80), 31005588 (DYN 7164D1X-1-80), 31005177 (DYN 7164D-80), 31004353 (DYN 7164D-84), 31005000 (DYN 716D43-1-84), 31003692 (DYN7124D-1-85S), 31003405 (DYN7124D-85S), 31004444 (DYN7125D-1-S), 31004443 (DYN7125D-S), 31005522 (DYNS 6104D3P-30), 31003269 (DYNS 6104DZ-30), 31004328 (DYNS 6105DZ-30), 31003275 (DYNS 6126P-30), 31003543 (DYNS 7104DZG-30), 31004327 (DYNS 7105DZG-30), 31003958 (DYNS 7125DG-1-S), 31004446 (DYNS 7125DG-S), 31005779 (DYNS 71265PG3-S), 31004445 (DYNS 71265PG-S), 31003959 (DYNS 7126PG-16S), 31003552 (DYNS 7126PG-30), 31004326 (DYNS 7126PG-L-30), 31005560 (DYNS 7127P-30), 31006243 (DYNS 7144D1B-1-8), 31006242 (DYNS 7144D1B-80), 31005479 (DYNS 7144D1S-1-8), 31005623 (DYNS 7144D1X-1-8), 31006045 (DYNS 7154D8X-1-8), 31003509 (DYNS7124DG-1-89S), 31007400 (HL 1071D1-1-04), 31007600 (HL 1071D1-1-S), 31007194 (HL 1472D3-84), 31007291 (HL 1672D3-1-80), 31007287 (HL 1672D3B-1-80), 31007535 (HL G1472D3-3-84), 31007303 (HL G472D3-1-84), 31007608 (HL4 1272D3-1-S), 31007249 (HL4 1472D3-1-S), 31800072 (HWB 240-1-80S), 31800171 (HWB 2402DN1-S), 31800136 (HWB 240IS-80S), 31800082 (HWB614-30S), 31005219 (KW 7164-84), 31004024 (MK 7160-1-84), 31004023 (MK 7160-84), 31004358 (MK 7164D-1-84), 31004357 (MK 7164D-84), 37505393 (MK 7164D-84), 31004814 (MK 7165-1-84), 31004813 (MK 7165-84), 31004816 (MK 7166-1-84), 31004815 (MK 7166-84), 31002791 (OPH 513-86S), 31003684 (OPH 610-86S), 31002886 (OPH 613-1-86S), 31002792 (OPH 613-86S), 31002788 (OPH 614-1-86), 31003890 (OPH 614-2-80), 39000786 (OPH 614-2-80), 31002852 (OPH 614-80), 31002683 (OPH 614-86S), 31004618 (OPH 614-L-80), 31002855 (OPH 616-1-80), 31003846 (OPH 616-2-80), 31002787 (OPH 6163D-1-86S), 31002681 (OPH 6163D-86S), 31000070 (OPH 616-80), 31002854 (OPH 616-80), 31004524 (OPH 616-L1-80), 31004619 (OPH 616-L-80), 31005454 (OPH 714D11-S), 31003609 (OPH 714DF-1-80), 31003610 (OPH 714DF-80), 31004621 (OPH 714DF-L-80), 31003607 (OPH 716DF-1-80), 31003608 (OPH 716DF-80), 31004623 (OPH 716DF-L-80), 31003602 (OPHS 612-1-80), 31003603 (OPHS 612-80), 31004702 (OPHS 612-L-80), 31003841 (OPHS 712B-1-80), 31004703 (OPHS 712B-L1-80), 31005478 (OPHS 714D21-1-80), 31003595 (OPHS712DF-80), 31004706 (OPHS712DF-L-80), 31003809 (SE 147-3-80), 31002932 (VH W644D-30S), 31002992 (VH W654D-80), 31002991 (VH W656D-80), 31003429 (VHD 146A), 31003442 (VHD 146A-1), 31003871 (VHD 146A-2), 31004627 (VHD 146A-L-80), 31003428 (VHD 147A), 31004555 (VHD 147A-L1-80), 31004628 (VHD 147A-L-80), 31003419 (VHD 514-1-84), 31003193 (VHD 610-1-04S), 31003440 (VHD 612-1-89S), 31003439 (VHD 612-2-89S), 31001850 (VHD 6135D-37S), 31001889 (VHD 614-1-84), 31003872 (VHD 614-3-84), 31001854 (VHD 6143D-86S), 31001870 (VHD 614-86S), 31001890 (VHD 616-1-84), 31003243 (VHD 616-2-84), 31001869 (VHD 616-86S), 31002249 (VHD 616ZI-16S), 31003410 (VHD 710-2-85S), 31004629 (VHD 710-L-S), 34900100 (VHD 710-L-S), 31003354 (VHD 714-1-84), 31003895 (VHD 71424D-1-84), 31003896 (VHD 71424D-84), 31004631 (VHD 71424D-L1-84), 31004632 (VHD 71424D-L-84), 31003634 (VHD 714-2-84), 31003392 (VHD 7144D-1-14S), 31003411 (VHD 7144D-3-84), 31004558 (VHD 7144D-L1-S), 31004633 (VHD 7144D-L-S), 31003487 (VHD 714-89S), 31003355 (VHD 716-1-84), 31003898 (VHD 71624D-1-84), 31003897 (VHD 71624D-84), 31004637 (VHD 71624D-L-84), 31003633 (VHD 716-2-84), 31003357 (VHD 7164D-1-84), 31003501 (VHD 7164D-1-89S), 31004634 (VHD 716-L-84), 31002168 (VHD610-04S), 31002101 (VHD610-1-30), 31002645 (VHD6114ZD-30), 31002102 (VHD611P-1-30), 31002085 (VHD612Z-1-14), 31003191 (VHD614-2-84), 31003189 (VHD6144D-1-84), 31002084 (VHD614Z-1-14), 31003188 (VHD6164D-1-84), 31003868 (VHD6164D-2), 31003549 (VHDF 710-30), 31004770 (VHDF 710-AUS), 31004641 (VHDF 710-L-30), 31003491 (VHDF 714-89S), 31004643 (VHDF 714-L-S), 31003492 (VHDF 716-89S), 31003545 (VHDFS 610-30), 31004672 (VHDFS 610-L-30), 31001670 (VHDS 609-30), 31002245 (VHDS 610-16S), 31003029 (VHDS 6104ZD-30), 34397760 (VHDS 6104ZD-30), 31001669 (VHDS 6113D-30), 31001668 (VHDS 6123PD-30), 31003026 (VHDS 6124D-07S), 39001318 (VHDS 6124D-07S), 31002246 (VHDS 612-86S), 31001671 (VHDS 614 PI-30), 31004673 (VHDS 6143ZD-L-S), 31002221 (VHDS510-30), 31002171 (VHDS6103D07S), 31002217 (VHDS610Z-30), 39300092 (VHDS610Z-30), 31002169 (VHDS6113D04S), 31003195 (VHDS6124D-1-07S), 31003909 (VHF 514-1-84), 31003908 (VHF 514-84), 31004529 (VHF 514-L1-84), 31004644 (VHF 514-L-84), 31003551 (VHF 608-30), 31003550 (VHF 610-30), 31003566 (VHF 610-85S), 31004530 (VHF 610-L1-S), 31004531 (VHF 610-L-30), 31003904 (VHF 612-84), 31003568 (VHF 612-85S), 31004646 (VHF 612-L-S), 31003575 (VHF 614-1-89S), 31003906 (VHF 614-84), 31003490 (VHF 614-89S), 31004360 (VHF 614-L1-84), 31004534 (VHF 614-L1-S), 31004359 (VHF 614-L-84), 31004648 (VHF 614-L-S), 31003957 (VHF 710-ISR), 31003546 (VHFS 510-30), 31003547 (VHFS 608-30), 31004674 (VHFS 608-L-30), 31004994 (VT 610D1-30), 31005146 (VT 612D11-S), 31004996 (VT 614D1-1-84), 31005147 (VT 614D11-S), 31004972 (VT 614D2-1-84), 31004981 (VT 614D22-84), 31005961 (VT 614D23-1-84), 31005960 (VT 614D23-84), 31004971 (VT 614D2-84), 31005506 (VT 616D21-1-80), 31004974 (VT 616D2-1-84), 31004973 (VT 616D2-84), 31005047 (VT 710D11-1-S), 31006618 (VT 710D11-OS), 31005977 (VT 710D12-1-17), 31004990 (VT 710D1-30), 31006346 (VT 713D21-1-80), 31005051 (VT 7147D21-1-S), 31005043 (VT 714D21-1-S), 31005320 (VT 714D21-80), 31004976 (VT 714D23-1-84), 31004975 (VT 714D23-84), 31005704 (VT 716D21-1-80), 31004793 (VT 716D21-S), 31004982 (VT614D22-1-84), 31004948 (VTS 608D1-30), 31004947 (VTS 610D1-30), 36186617 (VTS 610D1-30), 31005475 (VTS 614D21-1-80), 31004949 (VTS 710D1-30), 31005317 (VTS 712D21-80), 31005848 (VTS 712D21B-1-80), 31005319 (VTS 712D21B-80), 31005318 (VTS 712D21S-80), 31005477 (VTS 714D21-1-80), 31005867 (VTS 714D21B-1-80), 31005869 (VTS 714D21S-1-80), 31006043 (VTS 715D21X-1-80), 31006421 (WDXA42 365-S), 31004419 (WDYN 6545D-04S), 31003514 (WDYN 654D-30S), 31005852 (WDYN 654D-80), 31005850 (WDYN 656D-80), 31003515 (WDYNS 642D-30S), 31005736 (WDYNS 654D-S), 31003780 (WDYNS654D-80), 31003409 (WMH 147DF-2-80), 31004649 (WMH 147DF-L-80), 31005476 (WMHS 147D21-1-80)

Lamona Washing Machine

More Information
Further Description May fit other models as directed and colour can vary slightly

length 153 mm - for slim washing machines
Alternate Part Number 082637547, CAN41021914, GDP082637547, 104-ST-10891, 70-HV-39, 5045175134971, 5045178791188, 5045381680217, HVR41021914
Manufacturer CAN
Genuine Part Yes

   Washing Machine Drum Paddles

The plastic drum paddles, agitators or lifters which are located inside the drum of your washing machine are there to "lift" the clothing up, allowing it to fall back down as part of the mechanical wash action. They are essential for proper washing result.

You would be ill-advised to use your washing machines if any of the drum paddles have been snapped, broken off or otherwise damaged as using your machine with one busted can result in damage to your laundry. Actually, it's almost certain to tear up your clothes and possibly destroy the drum as well!

The reason they will break is usually due to people putting too much in the machine and overloading it or, washing things like trainers or kids shoes that should not be in a washing machine.

For more information on washing machine drum agitators and how to fit a drum paddle, please see this article

  Can't Find The Drum Paddle You Need

Drum paddles are usually straightforward enough to identify and order but there are a few that there can be several variants of and this will often be down to the product code or serial number of the machine or, in a few cases, the drum capacity. 

We try to make it as easy as possible for you to buy a washing machine drum paddles by giving as much information as we have or can get but if you are in any way unsure please ask for assistance before you order replacement parts. We are here to help you and primarily help you to find the correct part and prevent errors.

To get more help on this please use our contact page, live chat or email as this allows us time to look up spare parts for you and find any low-cost compatible washing machine drum paddles to any other spares as well, so you get the best options possible. 


Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.

Also note that some washing machien drum paddles or lifters and their components can, depending on the model, vary in size, shape, fitting and so on so please, take care when ordering and don't rely solely on images as they pretty much often all look the same or similar!

   Washing Machine Technical Support

For free technical support on washing machines or how to fit a drum paddle to a specific model please use our washing machine and washer dryer forum where engineers will assist you if possible.

If you need help fitting a part or diagnosing a problem with your washing machine then the washing machine forum is the place to go, we are sorry but in most cases be unable to offer technical support or fitting instructions by any other method.


Candy spare partsThe Candy Group is one of the largest producers of domestic appliances in Europe and, one that we have a long relationship and much experience with that spans decades.

To find the information required for spare parts please see and, for more on the Candy Group brand and company on the site.

  Candy Spare Parts

As with most these days, to identify spare parts you will often require not just the model number but also the full model, product code or even serial number on occasion if there have been changes on production as, just as with cars and other products, things change over time. This also means that many parts may not look the same as the one originally used during production.

Increasingly, however, the serial number is required to identify the correct spare part with 100% certainty.

This is explained in more depth in this article

Many spare parts are fairly obvious however just as many are not and as ever our standing advice is that if you are not sure or just need confirmation that a spare part will fit your model please ask us before ordering, we are only too happy to assist you.

Candy Fault Finding

For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.

You can access the forums from this link

Spare parts help and support forums where you can get help and advice from us about parts for washing machines, cookers, dishwashers, fridge freezers and more

Spare Parts Help

We can assist you directly with identifying spare parts for your  appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts.

You can also email us on spares@ukwhitegoods.co.uk or use the live chat (the blue button below right).

We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes.

If you are unsure if a part will fit your  model or you want to confirm any details, just get in touch and we will do all we can to help you.


Appliance help and support forums where you can talk to actual domestic appliance engineers about washing machines, cookers, dishwashers, fridge freezers and more

Help From Experts

Get help from  repair experts in our forums, a totally free to use service we provide to all.

Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.

To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.


Find a domestic appliance service engineer to repair your washing machine, dishwasher, cooker, oven, fridge or any other major domestic appliance

Get A Repair

Find a local approved service engineer to repair your  appliance with no charges to you for the use of this service.

Deal directly with the field service technicians that repair  appliances and cut out the middlemen.


More help, advice and information on how you can repair your own washing machines, cookers, dishwashers, fridge freezers and more

More Repair Information To Help You

Find out more about how to repair your appliance and much more from the self help section of our website

We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate
Munro Place

01563 557156


Important COVID19 Information

Please note that due to the exceptional circumstances surrounding the outbreak of coronavirus (COVID19) normal delivery timescales may not be sustainable as all networks report potential delay.

We will do our utmost to get orders to people as normally as we possibly can but we would ask that people understand that this is not normal times.

Up to date information, you can find here as we get it


We are going to get any part/s you order to you as fast as we possibly can.

We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.

Orders placed outwith our normal business hours will not be shipped until the next working day and subject to stock availability. Please be aware that we show availability and that we do not display live stock levels online.

What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.

The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:

1 to 6 Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.

1 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.

* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.

Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.

If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.

Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.

Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.

Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and that delivery times to more rural areas may vary depending on the service used.

Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.

Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.

  Order Transit Times

If the item you have ordered is in stock and the order is placed before 3.00pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days dependant on the service you have chosen, the time your order is placed and stock availability.

If an item is required for a guaranteed next day delivery please contact us in advance to check that this is possible

Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times.

Economy courier Service

Delivery by HermesOrders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.

Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.

Premium Delivery

Delivery by premium DPD serviceYour order will receive priority handling, packing and be normally be delivered the next working day after dispatch using DPD or Royal Mail Special Delivery for smaller items where with DPD you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.

This option does get the items to you as fast as we can possibly make that happen within the confines of where the stock is held etc.

Please note that on large or bulky items this may be the only option available due to restrictions on other services on both sizes and weights.

Standard Royal Mail Service

Royal Mail deliver serviceOrders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.

Most orders are expected to reach UK postcodes in 1-15 business days from dispatch.

* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.

Whilst we have tried our best to cover most common questions here, there are some product and location specific exceptions which may also result in additional charges. If this is the case then a member of our sales team will contact you to discuss the various options before the item is dispatched.

Should you have any delivery queries, please contact a member of our team at spares@ukwhitegoods.co.uk

Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).

The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.

As a rough guide, the regions we ship to are shown in green on this map, we do not ship to areas marked in red:

Areas that we ship to


Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.

Please contact us at spares@ukwhitegoods.co.uk should you wish to return any item.

Please disclose the reason for returning the item along with details of your order number.

It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.

Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.

  Paypal Returns Free

If you paid by Paypal and you have enabled Paypal's "Return Shipping on Us" service then you will be able to claim any return shipping costs from Paypal, including for many international orders. For more information on this service please refer to the Paypal website.



Please contact us on spares@ukwhitegoods.co.uk within 24 hours of delivery to report any damage.

To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.

  Return of Faulty Goods

You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.

If a product is faulty you can return it to UK Whitegoods for an exchange or refund.

Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.

  Return of Non-Faulty Goods

At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.

You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.

It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.

Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).

If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.

It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.

If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.

If you wish to make a return please note that we cannot accept returns if:

  • The products have been used, personalised or customised in any way.
  • The products have been fitted for fault finding purposes, we will deem it to have been used.
  • The product/s were custom special order only items.
Some, not all it varies on a case by case basis, special order items can be returned but to do so will incur costs, typically restocking fees charged by manufacturers etc and those can be hefty so it is as always better to check suitability before ordering.

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock,  KA1 2NP

01563 557156


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