Salt Cap

Genuine Part
Typically with you in 1 to 9 days
Commonly used on these brands

Dishwasher salt cap used in the models as shown or as advised

This salt cap will only fit the models as shown or as advised and will not fit any others because even if it looks the same, it probably won't be. There will often be several that look alike yet are not, please take time to ensure this is correct before ordering. If you are unsure please don't hesitate to contact us and ask for assistance.

Baumatic Dishwasher

BDIF631, BDIF616, BDIF615/1, BDIF615, BDIF613, BDIF612, BDID615, BDI 1L63B-80, BDI 1L38S-80, BDI 1L38B-80, BDFF612

Candy Dishwasher

LVCS 1347, LVCS 1247, LSECOTEMPO/1, LSDWI160W/1, LSDWI160M/1, LSDSI71OALU, LSCI7100NITA, LSCDW480/1 E, LSCDW479/1 E, LSCDW374/1ES, LSCDW254SXXT, LSCDW254SNX1, LSCDF725TX01, LSCDF725T01, LSCDE701TXNO, LSCDE701TNOR, LSCD797SMART IT, LSCD797SMART AC, LSCD797SM SY, LSCD711/1 ES, LSCD585HSARG, LSCD474SXita, LSCD451TNORD, LSCD353S ita, LSCD265AXFR, LSA9010SMART, LS ECO TEMPO, LS DWI 160 X, LS DSI9006 X, LS DSI9006 N, LS DSI9005 X, LS DSI9005 N, LS DSI710XUK, LS DSI710WUK, LS DSI710NUK, LS DSI 795XF, LS DSI 795GH, LS DSI 785 X, LS DSI 785 N, LS DSI 775 X, LS DSI 775 W, LS DSI 775 N, LS DSI 730 X, LS DSI 730 W, LS DSI 710 X, LS DSI 710 W, LS DSI 710 N, LS DSI 700 X, LS DSI 101IT, LS DFI90T IT, LS DFI85S UK, LS DFI80S IT, LS DFI100TIT, LS DFI PLAN, LS DFI 95 T, LS DFI 85 S, LS DFI 50 UK, LS DFI 50 IT, LS DFI 50, LS DFI 105 T, LS CI7950 GH, LS CI7950 BD, LS CI7950 BA, LS CI7300XOS, LS CI 7950 X, LS CI 7850 X, LS CI 7850 W, LS CI 7850 N, LS CI 7300 X, LS CI 7300 W, LS CI 7300 N, LS CI 7100 X, LS CI 7100 W, LS CI 7100 N, LS CDW586/1S, LS CDW274SNX, LS CDW254E/1, LS CDW 588 E, LS CDW 583, LS CDW 578, LS CDW 485/1, LS CDW 484/1, LS CDW 480 E, LS CDW 479 E, LS CDW 478/1, LS CDW 478, LS CDW 378, LS CDW 376/1, LS CDW 374/1, LS CDW 374, LS CDW 362 E, LS CDW 36/1, LS CDW 36 E, LS CDW 35/1, LS CDW 263, LS CDW 258 E, LS CDW 254/1, LS CDW 252/1, LS CDW 144/1, LS CDF622 47, LS CDF512X47, LS CDF512 47, LS CDE705AFR, LS CDE701 A, LS CDE700AFR, LS CD801 TX, LS CD800SXIT, LS CD800S IT, LS CD800/1ES, LS CD797 SMX, LS CD711X IT, LS CD701 YIT, LS CD701 XIT, LS CD701 NIT, LS CD701 BIT, LS CD585HSIT, LS CD571/1 E, LS CD489 DAC, LS CD484A FR, LS CD483 AC, LS CD476 BLU, LS CD474X UK, LS CD474S IT, LS CD474 SX, LS CD352 ARG, LS CD265A FR, LS CD263AXFR, LS CD263A FR, LS CD 950 UK, LS CD 934 UK, LS CD 834 UK, LS CD 801 T, LS CD 800 ES, LS CD 798 SM, LS CD 711S/1, LS CD 711 S, LS CD 711 ES, LS CD 710 M, LS CD 702 T, LS CD 701 IT, LS CD 700 IT, LS CD 687 S, LS CD 675 SX, LS CD 675 S, LS CD 651S, LS CD 650 UK, LS CD 623 UK, LS CD 622XUK, LS CD 622 UK, LS CD 6100, LS CD 602 SX, LS CD 602 S, LS CD 601A/1, LS CD 601 IT, LS CD 600, LS CD 587 HS, LS CD 585 HS, LS CD 572 ES, LS CD 571 S, LS CD 571 E, LS CD 570 D, LS CD 501 IT, LS CD 500, LS CD 490SCh, LS CD 475 SX, LS CD 475 S, LS CD 474 UK, LS CD 474 SY, LS CD 474 SR, LS CD 474 SB, LS CD 474 S, LS CD 472, LS CD 384 AX, LS CD 384 A, LS CD 383 FR, LS CD 374 SK, LS CD 373 SK, LS CD 373 C, LS CD 373, LS CD 372/1, LS CD 372, LS CD 353 S, LS CD 352, LS CD 351 S, LS CD 262 X, LS CD 262, LS CD 260Sch, LS CD 257, LS CD 255 FR, LS CD 245AFR, LS CD 243AFR, LS CD 242 UK, LS CD 242, LS A8001/1UK, LS A8001/1IT, LS A5001/1IT, LS A5001/1 A, LS A 9007, LS A 9004, LS A 8001/1, LS A 5001/1, LA DSI 730 N, CD 711SX/1IT, CD 700 SY, CD 700 ES, CD 623 X UK, CD 488-47, CD 488 L-47, CD 455L-47, CD 455/2-47, CD 455-47, CD 355-47, CD 312 80, CD 222A/1-S, CD 222 A-S, CD 212A-40 S, CD 132/1-S, CD 132/1 L-S, CD 132-37S, CD 123 L-01 S, CD 122-80, CD 122-39 S, CD 122-01, CD 122 J-80, CD 1120/1 CORTE, CD 1120-40S, CD 112-85 S, CD 112-41S, CD 112-04 ARG, CD 112 S 80, CD 112 80, CD 112 - 01

Hoover Dishwasher

SKD HND 3515 AX, PDF25-80, PDF15SILVER, PDF15-80, LSHND9515Z, LSHND915-47S, LSHND815-47, LSHND7515Z, LSHND7515AL, LSHND715-47, LSDH836TNORD, LSDF967TNORD, LSD7610/2001, LS HD73M ALU, LS HD 98 E, LS HD 97 E, LS HD 96 M, LS HD 95 M, LS HD 83 M, LS HD 73 MUK, LS HD 72 M, LS DT999T SY, LS DT999SYAL, LS DT999A FR, LS DT 999 UK, LS DS 732, LS DH836T SY, LS DH833A SY, LS DH 835 UK, LS DF997AALU, LS DAA 977K, LS DAA 835K, LS D836/1031, LS D834/1011, LS D832/1071, LS D830/1001, LS D824/1011, LS D822/1071, LS D821 001, LS D820/1001, LS D814/1011, LS D812/1071, LS D 834 K, LS D 73 SY, LS D 73 A SY, LS AAA 977, LA DF 967, HPPX 500G-S, HPPX 5000 - S, HOD9-86S, HOD7X-86 S, HOD7715/60, HOD 9-S, HOD 9-47, HOD 8G10-47, HOD 85G10-86, HOD 8-47, HOD 7715-80, HOD 75G10-S, HOD 75G10 AL-S, HOD 7-S, HOD 7 ALU-S, HOD 6615BL/1-80, HOD 6615/1-80, HOD 6615-80, HOD 6615 BL-80, HOD 646-47, HOD 646 BL-47, HOD 6/1-S, HOD 6-S, HOD 6 BLACK-S, HOD 6 BL/1-S, HOD 6 BL-86S, HOD 6 AL-S, HOD 5G10X-47, HOD 5G10-47, HOD 5-47, HOD 5 X-47, HOD 4G10 BL-47, HOD 4-47, HOD 3-47, HND995Z-47, HND955Z-47, HND925/1-80, HND925-80, HND915X-47, HND915T-30S, HND915-03S, HND815ALU47, HND7515-80, HND715TAL-16, HND715T-86S, HND715T-30S, HND625J/1-80, HND625/1-80, HND625-80, HND615T-86S, HND615AAL-85, HND615A-85S, HND6155-83, HND3515AX-37, HND325SILV, HND325S/1-80, HND325/1-80, HND325-80, HND315SILVER, HND315AX-37S, HND315AAL-85, HND315A-85S, HND 8510-80, HND 715 80, HND 7102-80, HND 7102 S, HND 6515A-85S, HND 6515-80, HND 6515 A AL S, HND 645/1-86, HND 645-86, HND 625 T-86S, HND 615 S-80, HND 615 80, HND 547/1-86, HND 547-86, HND 542-86S, HND 515-86, HND 3515A-85S, HND 3212-80, HND 3212-30 S, HND 315 80, HND 312A-84S, HND 312-86S, HND 310 A-86S, HLSI 762GTWIFI-8, HLSI 663GT WIFI, HLSI 600, HLSI 60-17, HLSI 563GT, HLSI 550GT-80, HLSI 550GT, HLSI 500GT-S, HLSI 500GT-80, HLSI 500G/1-S, HLSI 500G-30, HLSI 460PW-S, HLSI 460PW-80, HLSI 433GT-80, HLSI 400PW-S, HLSI 4000-30S, HLSI 363GT/3-S, HLSI 363-80, HLSI 3016/E-30, HLSI 300GT/3-S, HLSI 300GT-S, HLSI 300G-S, HLSI 3000/E-30, HLSI 3000/3-30, HLSI 3000/1-30, HLSI 3000-30S, HLSI 2000/E-30, HLSI 2000/3-30, HLSI 2000/1-30, HLSI 2000 - 30, HFI 6072-80, HFI 6060-80, HFI 5G10/1-80, HFI 5G10-80, HFI 4015-80, HFI 3G10-80, HFI 303D/E-80, HFI 303D-80, HFI 3015/E-80, HFI 3015/3-80, HFI 3015/1-80, HFI 3015 - 80, HFI 3012/1-80, HFI 3012-80, HDS 3T62X, HDS 2D62X, HDS 2D62W, HDS 2D62B, HDS 1D38BK-17, HDS 1D36X, HDP 3T62X, HDP 3T60PWDFX, HDP 3T60PWDFW, HDP 3DO62DX-80, HDP 3DO62DX, HDP 3DO62DW-80, HDP 3DO62DW, HDP 3DO60DW-86, HDP 2T62FX-80, HDP 2T62FW-80, HDP 2LO36X, HDP 2LO36W, HDP 2L36W, HDP 2D62W-80, HDP 2D62B-80, HDP 1T64PW3W-80, HDP 1T64PW3B-80, HDP 1LO39W, HDP 1L57X-17, HDP 1L57W-17, HDP 1L39X, HDP 1L39W, HDP 1DO39X-80, HDP 1DO39W-80, HDP 1DO39B-80, HDP 1D39X-80, HDP 1D39W-80, HDI1530-30S, HDI 3T62DF, HDI 3T623DF, HDI 3T62, HDI 3T61PWDFX, HDI 3DO623D-80, HDI 3DO623D, HDI 2T623PWF-80, HDI 2LO36, HDI 2L36, HDI 2DO36, HDI 2D623, HDI 2D62, HDI 2D36, HDI 1LO63S-80, HDI 1LO63B-80, HDI 1LO38S-80, HDI 1LO38B-80, HDI 1L38-80, HDI 1540-30, HDGX 5000-30S, HD312-80, HD 96 M ALU, HAD 65323FAMX-47, HAD 65323FAM-47, DYN 062X/E, DYN 062/E, DYM 896TX WIFI, DYM 896T WIFI, DYM 893/T, DYM 886TPW-80, DYM 863X-AUS, DYM 862X/T, DYM 862X-AUS, DYM 862/T, DYM 763X/S, DYM 763/S, DYM 762TXWIFI-80, DYM 762T WIFI-80, DYM 66341X-47, DYM 66341-47, DYM 0762/S, DDYN 162-80, DDY PW DEMO, DDY 65543XFAM-S, DDY 65543FAM-S, DDY 65540XFAPM-S, DDY 65540PWX-47, DDY 65540PW-47, DDY 65540FAPM-S, DDY 65341X-47, DDY 65341-47, DDY 189T, DDY 098T-47, DDY 097T-47

Iberna Dishwasher

LS LSI 87, LS LSI 77, LS LSI 67, LS LSI 57, LS LSI 51/1, LS LSI 51 B, LS LSI 50 N, LS LSI 48 N, LS LSI 47, LS IDS 20 N, LS IDF 80, IDS 110X-47, IDS 110 X/1-47, IDS 110 W-47, IDS 110 N-47, IDI 12-02, IDI 1010/1-47, IDI 1010-47, IBDWI600

Otsein Dishwasher

OHND615AX37, OHND6155E37, OHND 915-37, OHND 6515Z-37, OHND 6515 ZX-37, OHND 615A-37, OHND 6155/1Z EXP, OHND 322-37, OHND 315P-37, OHND 312-37, OHD ONE-37, OHD ONE X-37, LSLVOH499A/1, LSLVOH3951AL, LS LVOH599 A, LS LVOH499 A, LS LVOH399 A, LS LVOH299 A, LS LVOH199 A, LS LVOH 4951, LS LVOH 3951, LS LVOH 3651, LS LVO4851/1, LS LVO385ALU, LS LVO3851/1, LS LVO 591 E, LS LVO 526 H, LS LVO 526, LS LVO 522, LS LVO 4951, LS LVO 3951, LS LVO 3651, LS LVE2501/1, LS LVD 216 H, LS LVD 21/1, LS LVD 21 H, LS LVC 265 H, LS LVC 255 H, LS LVC 225 H, LS LVC 225, LS LVC 205 H, LS LVC 205

Rosieres Dishwasher

RSIC522/1RB, RSIC522/1PN, RSI880RB-47, RSI880PN-47, RSI880IN-47, RSI680VV-47, RSI680RUV, RSI680RURB, RSI680RUBM, RSI680RU-47, RSI680BMV-47, RSI680BAV-47, RSI680AV-47, RSI622/1RUV, RSI622/1RURB, RSI622/1RUBM, RSI580RB-47, RSI580PN-47, RSI 580 IN-04, RLP 500-47, RLI 920 MRB-47, RLI 920 MPN-47, RLI 920 MIN-47, RLI 920 IN-04, RLI 912ERB-47, RLI 912EPN-47, RLI 912EIN-47, RLI 911DIN-47, RLI 90 RB-47, RLI 90 PN-47, RLI 90 IN-47, RLI 71 VV-47, RLI 71 BAV-47, RLI 71 AV-47, RLI 70 VV-47, RLI 70 BMV-47, RLI 70 BAV-47, RLI 70 AV-47, RLI 61 RB-47, RLI 61 PN/E-47, RLI 61 PN-47, RLI 61 IN/E-47, RLI 61 IN-47, RLI 60 RB-47, RLI 60 PN-47, RLI 60 IN-47, RLI 5353MPN-47, RLI 5353 MRB-47, RLI 5353 MIN-47, RLI 5342 MRB-47, RLI 5342 MPN-47, RLI 5342 MIN-47, RLI 4480 MIN-47, RLI 4430 MRB-47, RLI 4430 MPN-47, RLI 4430 MIN-47, RLI 4230MIN-47, RLI 4230/1MIN-47, RLI 416DRB-47, RLI 416DPN-47, RLI 416DIN-47, RLI 3T62DF, RLI 315EPN-47, RLI 315EIN-47, RLI 3121 RB-47, RLI 3121 PN-47, RLI 2T62PWX-47, RLI 2T62PWN-47, RLI 2T62PWB-47, RLI 2D62X-47, RLI 2D52X-47, RLI 1T61X-47, RLI 1D63X-47, RLI 1D63N-47, RLI 1D63B-47, RLI 1D53X-47, RLI 146 RB-47, RLI 146 PN-47, RLI 146 IN-47, RLFP 1046/E-47, RLFD 761-47, RLFD 661-47, RLFD 634-47, RLF 99, RLF 915E-47, RLF 912E-47, RLF 911D-47, RLF 911-47, RLF 769-47, RLF 766D-47, RLF 716D-47, RLF 6621E-47, RLF 636-47, RLF 6261E-47, RLF 616E-47, RLF 616D-47, RLF 58/3-47, RLF 58/1-47, RLF 58-47, RLF 5353-47, RLF 5342-47, RLF 513E-47, RLF 4912/E-47, RLF 4610-47, RLF 4480-47, RLF 4430-47, RLF 416D-47, RLF 3T61PWDF-47, RLF 3DC613D-47, RLF 3DC34D-47, RLF 315E-47, RLF 310-47, RLF 2DC77-47, RLF 2DC623-47, RLF 2DC52-47, RLF 2DC34-47, RLF 210-47, RLF 200-47, RLF 101/E-47, RLF 101/3-47, RLF 101-47, RLF 100/1-47, RLF 100-47, RDSX5000, RDI 1044RB-47, RDI 1044PN-47, RDI 1044IN-47, RDF 7644-47, RDF 1044/1-47, RDF 1044-47, LVI256RUV/1, LVI256RUBM/1, LVI256RUB/1, LVI1000CRX, LVI 990-80 S, LVI 990-47, LSRSIC777 IN, LSRSIC522RB, LSRSIC522PN, LSRSI622RUBM, LSRSI622/1RU, LSLVI633RB/1, LSLVI633IN/1, LSLVI423RB/1, LSLVI423PN/1, LSLVI256RU/1, LSLVI239RB/1, LSLVI239PN/1, LS RSIC877RB, LS RSIC877PN, LS RSIC780IN, LS RSIC777RB, LS RSIC777PN, LS RSI622RUV, LS RSI622RUB, LS RSI622RU, LS RSI622RIN, LS RSI622 RU, LS RSI522 RB, LS RSI522 PN, LS RC 225, LS R6241HPN, LS R6241HPB, LS R 9772 ME, LS LVIC980RB, LS LVIC980PN, LS LVI980ASY, LS LVI980AFR, LS LVI256RIN, LS LVI 977 E, LS LVI 551, LS LV205RB/1, LS LV139RB/1

More Information
Alternate Part Number 5045176250779
Manufacturer CAN
Genuine Part Yes

   Dishwasher Spare Parts

As with all appliances, when looking for a spare part for your dishwasher we recommend strongly that the first thing you should do is locate down the proper model number for your dishwasher. We advise you not to trust the user guide or manual as all too often these will be generic and cover a range of dishwashers and not just the particular dishwasher that you own.

For most dishwashers you will normally find the rating plate inside the oven door or on the lip of the door opening of the dishwasher. It is not unknown but far from common for the rating plate to be found anywhere else.

With this you can then search for the model number and find any parts that we have tagged to fit that particular dishwasher, including both genuine spare parts as well as any low cost compatible spares that might be available.

  Finding Dishwasher Spare Parts

We generally list spare parts that have been asked for or used by the engineers and not ones that have not.

There are reasons that we operate this way, the first is that if it has been used once then it is likely that the spare part will be needed again and it limits the items tagged to each model to a manageable level making it easier to find the spare parts needed.

Cleverly though, it also saves people from seeing hundreds of irrelevant results and only shows dishwasher parts that we know fail and have been used, not parts that are almost never required.

This means that we rely on our customers to tell us what breaks and why we ask that, if you are having trouble finding a dishwasher spare part, please get in touch with us and we will get back to you with the relevant information to help you. Often, we will also be able to offer alternative parts that in many cases may save you money.

Please use email or the contact page to get in touch as that way we can send you images, diagrams and any other files or information that might just help you repair your dishwasher as cheaply and as quickly as possible.

It is very common for people to order the wrong part please, don't be hasty in ordering parts as it is at times a very, very precise thing to do and if you go one step wrong, you'll get the wrong part!

This is a hassle and inconvenience to you obviously but, it makes our life harder as well and can prove costly to all.

We want you to get the right part, the first time.

Please have a look at this guide on finding the correct spare parts and if you've any doubt at all, just ask. We'll answer you quickly and accurately saving you time, hassle and money most often.


If you are not sure if this will fit or, which spare part that it is you need then please contact us before you order and we will be only too happy to assist you.


Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.

Also note that many dishwasher spare parts and components can, depending on the model, be used in different positions, be different sizes, mouldings and more so please, take care when ordering and don't rely solely on images as they pretty much all look the same!

Read why this is important here

  Technical And Fault Help

If you need help to track down a fault or try to work out what a fault or error code is telling you then please ask in the forums for assistance.

This is a free service that is available to all and you can access the forums from this link

In there you can get free advice and help from appliance repair technicians who will, if they can, assist you with nailing down what the problem with you r appliance might be.

This service is completely free to use and we do not send you emails etc, share your details or anything else. It is purely there as a free service to help people.


Candy spare partsThe Candy Group is one of the largest producers of domestic appliances in Europe and, one that we have a long relationship and much experience with that spans decades.

To find the information required for spare parts please see and, for more on the Candy Group brand and company on the site.

  Candy Spare Parts

As with most these days, to identify spare parts you will often require not just the model number but also the full model, product code or even serial number on occasion if there have been changes on production as, just as with cars and other products, things change over time. This also means that many parts may not look the same as the one originally used during production.

Increasingly, however, the serial number is required to identify the correct spare part with 100% certainty.

This is explained in more depth in this article

Many spare parts are fairly obvious however just as many are not and as ever our standing advice is that if you are not sure or just need confirmation that a spare part will fit your model please ask us before ordering, we are only too happy to assist you.

Candy Fault Finding

For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.

You can access the forums from this link

Spare parts help and support forums where you can get help and advice from us about parts for washing machines, cookers, dishwashers, fridge freezers and more

Spare Parts Help

We can assist you directly with identifying spare parts for your  appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts.

You can also email us on or use the live chat (the blue button below right).

We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes.

If you are unsure if a part will fit your  model or you want to confirm any details, just get in touch and we will do all we can to help you.


Appliance help and support forums where you can talk to actual domestic appliance engineers about washing machines, cookers, dishwashers, fridge freezers and more

Help From Experts

Get help from  repair experts in our forums, a totally free to use service we provide to all.

Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.

To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.


Find a domestic appliance service engineer to repair your washing machine, dishwasher, cooker, oven, fridge or any other major domestic appliance

Get A Repair

Find a local approved service engineer to repair your  appliance with no charges to you for the use of this service.

Deal directly with the field service technicians that repair  appliances and cut out the middlemen.


More help, advice and information on how you can repair your own washing machines, cookers, dishwashers, fridge freezers and more

More Repair Information To Help You

Find out more about how to repair your appliance and much more from the self help section of our website

We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate
Munro Place


We are going to get any part/s your order to you as fast as we possibly can.

We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and an explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.

Orders placed outwith our normal business hours will not be shipped until the next working day and are subject to stock availability.

Please be aware that we show availability and that we do not display live stock levels online.

What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.

The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:

1 to ** Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.

3 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.

* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.

Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.

If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.

Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.

Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.

Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and delivery times to more rural areas may vary depending on the service used.

Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.

Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.

  Order Transit Times

If the item you have ordered is in stock and the order is placed before 3.00 pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days depending on the service you have chosen, the time your order is placed and stock availability.

If an item is required for a guaranteed next-day delivery please contact us in advance to check that this is possible

Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times. And that especially busy times, adverse weather and so on that shipping can be slower than normal.

Economy courier Service

Delivery by HermesOrders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability by Evri (Hermes).

Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.

Premium Delivery

Delivery by premium DPD serviceYour order will receive priority handling and packing and be normally be delivered the next working day after dispatch using DPD, UPS or Royal Mail Special Delivery for smaller items where with DPD or UPS you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.

This option does get the items to you as fast as we can make that happen within the confines of where the stock is held etc.

Please note that on large or bulky items, this may be the only option available due to restrictions on other services on both sizes and weights.

Economy Services

Royal Mail deliver service

Most orders are expected to reach UK postcodes in 1-15 business days from dispatch depending on the service level selected.

* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.

Whilst we have tried our best to cover the most common questions here, there are some product and location-specific exceptions that may also result in additional charges. If this is the case, then a member of our sales team will contact you to discuss the various options before the item is dispatched.

Should you have any delivery queries, please get in touch with a member of our team at

Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).

The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.


Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.

Please contact us at should you wish to return any item.

Please disclose the reason for returning the item along with details of your order number.

It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.

Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.


Please contact us on within 24 hours of delivery to report any damage.

To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.

Please note we will not accept any liability where freight forwarding is used for damage or loss.

  Return of Faulty Goods

You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.

If a product is faulty you can return it to UK Whitegoods for an exchange or refund.

Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.

  Return of Non-Faulty Goods

At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.

You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.

It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.

Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).

If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.

It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.

If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.

If you wish to make a return please note that we cannot accept returns if:

  • The products have been used, personalised or customised in any way.
  • The products have been fitted for fault finding purposes, we will deem it to have been used.
  • The product/s were custom special order only items.
Some, not all it varies on a case by case basis, special order items can be returned but to do so will incur costs, typically restocking fees charged by manufacturers etc and those can be hefty so it is as always better to check suitability before ordering.

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock,  KA1 2NP

01563 557156

© UK Whitegoods. All rights reserved. Manufacturer logos, images and documentation for informational purposes only.