Fridge & Freezer Hettich Door Hinge Kit
Genuine Candy hinge kit replacing old part numbers 49023349 and 49023347 used on models shown and supplied as a kit comprising of both hinges and spacers
Replaces Hettich door hinge type only, if your hinges are Ingol type use HINGEKIT1. Please pay careful attention to the door hinge type used as they are not interchangeable.
Hettich no longer supply the older 45mm high hinge and this is the new 41.5mm hinges with a spacer kit allowing you to replace the older hinges with the new style ones. These spacers are absolutely essential to fit the replacement door hinges and they are only supplied with this kit, they are not available separately.
Replacing these is pretty straightforward and it is obvious what goes where.
And as a cheaper alternative, the Whirlpool kit shown in the related items is the same kit, just cheaper.
Candy Fridge & Freezer
HBFU130A, HBFU1301AK, IBUF1201K, CFU1302K, CFU135A, RBFA1301, HBRUP160K, HBRUP164K, CRU160EK, CRU164EK, RBP164, RBP160, CRU164E, CRU160E, RBPA1541, HBRU1601AK, HBRU1641AK, IBUL1501K, HBRU160A, CRU1601AK, CRU1601A, CRU1641AK, CRU1641, RBPA1501
|Alternate Part Number||CAN49001774, 5045173720589, HVR49001774, HVR49023349, 49023349|
Integrated Door Hinges
Door hinges on integrated fridges and freezers take a whole lot of weight over the years and they do wear out, they will drop a bit, the door will not close or close properly and then ultimately they will snap and the door will come adrift or even fall off in extreme cases if the hinges are not replaced.
When you start to see the outer door rubbing or the door hard to close, it's time to change the hinges. Or, if the door doesn't seem to close correctly or as tightly as it ought to.
Do be aware that there are a number of cheap copy hinges out there in Internetland that are, bluntly rubbish. We have seen people having to buy another set after only a few months as these cheap copies have failed and snapped completely in only a short space of time. For us, they are a waste of money and we don't sell them other than listing a couple of them to demonstrate just how cheap and nasty they are. Even then, we openly tell people that they're rubbish.
If you don't care that's fine but, for all the money you can save, they're just not worth it in our opinion. And for us, they're not worth the hassle of selling.
Common Integrated Fridge & Freezer Door Hinges
By far the two most common types of door hinges are often made by either Hettich or Ingol although there are other more specific hinges for certain brands and models.
If this is the case they will almost always be different hinges that are used in each position. That is to say that the top and bottom hinge are "opposite" of one another and that when the door is reversed they will swap from one position to the other. For each hinge, we will normally note the positions that each hinge can be fitted to and/or provide a small diagram to show which hinge fits to what position as you look at the fridge or freezer.
We strongly recommend that both hinges are replaced at the same time as, almost invariably, when one goes the other is on the way to failing and many manufacturers will now only supply door hinges of this nature as a kit and not single for this reason.
TIP: If your fridge, freezer or fridge freezer has Hettich hinges fitted you can find various options and pricing by doing the following.
Remove the outer wooden door and look at the number stamped on the plate that fixes to the wooden kitchen door. That number will normally be in the format of 3362 5.0 or 3363 5.0 and this gives you the hinge version.
Now look at the end of the hinge if you can but you may have to pull the fridge or freezer out a little to see this. There will be a number stamped on there that will either be 41.5 or 45, if the number is 45 we ask that you please contact us before ordering as these can be model specific.
The number that you can easily see and that are commonly asked for is 3702 ** and 3703 ** or similar and these alone are not enough to identify the correct Hettich hinges that are used.
We show you what to look for and how you can save money by giving us the information in this article on our helppdesk
More Door Hinge Information
If you want to know a little more about fridge and freezer door hinges there is an article about door hinges here that will give you more insight into what door hinges are common, why they fail and why we advise people to avoid the cheap copy door hinges.
For fault finding tips and tricks for appliances please start with our self-help and repair section and explore the articles in the self-repair section of the main site, including the spares articles that contain a lot of help, hints and tips about how to diagnose and repair appliances.
Below you will find the various ways in which you can get in touch with us about spare parts and get answers as quickly as possible but do please use our contact page or email as a first resort as this allows us time to look up parts for you and find any low-cost compatible spares as well, so you get the best options.
Can't Find TheDoor Hinge You Need
Buying replacement door hinges for a fridge or freezer can be difficult as you try to identify the correct replacement door hinges you require and people are often confused by different hinges being used in different mounting positions. Then there's the sizing difference and, they all look very alike!
We do try to make it as simple as possible for you to buy a spare part but, sometimes, we know people will need a little help to correctly find the spare parts they need. And we encourage you to contact us if you are even a little unsure and we will locate what door hinge or any other spare parts you need.
So please, if you're unsure if the replacement listed here is for your model of fridge, freezer or fridge freezer or are trying to identify spares using only photos then please contact us as we are only too happy to help you make sure you get the correct spares you need and, not ones you don't.
IMAGES AND SIZES ARE FOR ILLUSTRATION ONLY
Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.
Please, for integrated products ask us as we will check these for you quickly and give you any and all options.
Also note that some fridge and freezer door hinges and their components can, depending on the model, be used in different positions so please, take care when ordering and don't rely solely on images as they pretty much all look the same!
Technical And Fault Help
If you need help to track down a fault or try to work out what a fault or error code is telling you then please ask in the forums for assistance.
This is a free service that is available to all and you can access the forums from this link
In there you can get free advice and help from appliance repair technicians who will, if they can, assist you with nailing down what the problem with you r appliance might be.
This service is completely free to use and we do not send you emails etc, share your details or anything else. It is purely there as a free service to help people.
The Candy Group is one of the largest producers of domestic appliances in Europe and, one that we have a long relationship and much experience with that spans decades.
To find the information required for spare parts please see and, for more on the Candy Group brand and company on the site.
Candy Spare Parts
As with most these days, to identify spare parts you will often require not just the model number but also the full model, product code or even serial number on occasion if there have been changes on production as, just as with cars and other products, things change over time. This also means that many parts may not look the same as the one originally used during production.
Increasingly, however, the serial number is required to identify the correct spare part with 100% certainty.
Many spare parts are fairly obvious however just as many are not and as ever our standing advice is that if you are not sure or just need confirmation that a spare part will fit your model please ask us before ordering, we are only too happy to assist you.
Candy Fault Finding
For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.
Spare Parts Help
We can assist you directly with identifying spare parts for your appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts.
You can also email us on firstname.lastname@example.org or use the live chat (the blue button below right).
We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes.
If you are unsure if a part will fit your model or you want to confirm any details, just get in touch and we will do all we can to help you.
Help From Experts
Get help from repair experts in our forums, a totally free to use service we provide to all.
Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.
To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.
Get A Repair
Find a local approved service engineer to repair your appliance with no charges to you for the use of this service.
Deal directly with the field service technicians that repair appliances and cut out the middlemen.
More Repair Information To Help You
We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate
We are going to get any part/s your order to you as fast as we possibly can.
We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and an explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.
Orders placed outwith our normal business hours will not be shipped until the next working day and subject to stock availability.
Please be aware that we show availability and that we do not display live stock levels online.
What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.
The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:
1 to 6 Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.
1 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.
* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.
Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.
If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.
Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.
Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.
Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and that delivery times to more rural areas may vary depending on the service used.
Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.
Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.
Order Transit Times
If the item you have ordered is in stock and the order is placed before 3.00pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days dependant on the service you have chosen, the time your order is placed and stock availability.
If an item is required for a guaranteed next day delivery please contact us in advance to check that this is possible
Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times.
Economy courier Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.
Your order will receive priority handling, packing and be normally be delivered the next working day after dispatch using DPD or Royal Mail Special Delivery for smaller items where with DPD you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.
This option does get the items to you as fast as we can possibly make that happen within the confines of where the stock is held etc.
Please note that on large or bulky items this may be the only option available due to restrictions on other services on both sizes and weights.
Standard Royal Mail Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-15 business days from dispatch.
* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.
Whilst we have tried our best to cover the most common questions here, there are some product and location specific exceptions that may also result in additional charges. If this is the case then a member of our sales team will contact you to discuss the various options before the item is dispatched.
Should you have any delivery queries, please contact a member of our team at email@example.com
Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).
The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.
Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.
Please contact us at firstname.lastname@example.org should you wish to return any item.
Please disclose the reason for returning the item along with details of your order number.
It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.
Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.
Paypal Returns Free
If you paid by Paypal and you have enabled Paypal's "Return Shipping on Us" service then you will be able to claim any return shipping costs from Paypal, including for many international orders. For more information on this service please refer to the Paypal website.
Please contact us on email@example.com within 24 hours of delivery to report any damage.
To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.
Please note we will not accept any liability where freight forwarding is used for damage or loss.
Return of Faulty Goods
You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.
If a product is faulty you can return it to UK Whitegoods for an exchange or refund.
Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.
Return of Non-Faulty Goods
At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.
You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.
It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.
Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).
If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.
It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.
If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.
If you wish to make a return please note that we cannot accept returns if:
- The products have been used, personalised or customised in any way.
- The products have been fitted for fault finding purposes, we will deem it to have been used.
- The product/s were custom special order only items.
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock, KA1 2NP