UK Whitegoods online spare parts store
Log In

Log In

Forgot Your Password?

Basket Subtotal: £0.00

Washing Machine Control Module

SKU: 97920888 |
Manufacturer: Hoover

Normally delivered in 7 to 10 days

(Delivery from £2.95)

Availability: Available

£91.00
OR

Quick Overview

Control PCB or electronic control module to fit Hoover washing machine models
Click images to enlarge
Control PCB or electronic control module to fit Hoover washing machine models

Hoover Washing Machine

H160EUK

   Washing Machine Control Modules

Probably one of the most frequently misdiagnosed failures across almost all large domestic appliances is the timer or, in modern machines, the electronic control module.

It is so common for people to think that the module is gone or blown but to be wrong on that. It is also the case that if the module is "blown" as in you can see it's popped or a componentn on it is fried, that somethign else has probably taken it out and fitting a replacement may well just blow that up as well. 

These parts are seemingly very complex and yet, in most washing machines are also one of the least likely to actually fail. In tests less than 30% of all supposed electronic control modules that we receive back for testing actually have a fault on them which would indicate a greater than 70% chance that, if you think you need a timer or module, the diagnosis will be incorrect.

There are of course exceptions to this rule as some electronic boards are not the best, usually on cheaper products but we would suggest you search our forums for any known issues with particular appliances or brands. Ask the guys, if they know they will help you diagnose the problem, the link to that is below.

Before you order expensive spare parts for your washing machine or washer dryer please do follow the diagnostic help articles listed below and, where we note that there are several variations of controller available, check with us before ordering that you have selected the correct spare part.

Our advice on modules, even although we'd love to sell you one, is not to buy one if you are not 100% sure that's the problem. Don't guess.

  Related Washing Machine Help Articles

Are you sure you want to order the most expensive spare part?

Washing machine timer of programmer failure guidance

Basic washing machine fault diagnosis

Find common fault codes here

  Can't Find The Electronic Module You Need

Finding the correct electronic control module can frankly be a nightmare!

In many cases you will need the make, model and production or serial code to track down the correct version you need. Get the wrong one and it won't work or you'll blow the new one up. This is obviously not good.

We strongly advise that you check with us with all the details that you are ordering the correct board that you need before you order a replacement due to this, just to be sure and we are happy to check and confirm suitability for you.

Please use our contact page or email as a first resort as this allows us time to look up spare parts for you and find any information that may be required. It also lets us email any technical notes or alterations to you whcih, is often the case with control boards.

   Washing Machine Technical Support

For free technical support on washing machines please use our washing machine and washer dryer forum where engineers will assist you if possible.

If you need help fitting a part or diagnosing a problem with your washing machine then the washing machine forum is the place to go, we are sorry but in most cases be unable to offer technical support by any other method.



 

Spare parts help and support forums where you can get help and advice from us about parts for washing machines, cookers, dishwashers, fridge freezers and more

Spare Parts Help

We can assist you directly with identifying spare parts for your  appliance from our support help desk and you will also find lots of information to help you locating model numbers, product codes and more where you can even raise and track your own enquiry online

You can also email us on spares@ukwhitegoods.co.uk or use the live chat.

If you are unsure if a part will fit your  model or you want to confirm any details, just get in touch and we will do all we can to help you.

divider

Appliance help and support forums where you can talk to actual domestic appliance engineers about washing machines, cookers, dishwashers, fridge freezers and more

Help From Experts

Get help from  repair experts in our forums, a totally free to use service we provide to all.

Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.

To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.

divider

Find a domestic appliance service engineer to repair your washing machine, dishwasher, cooker, oven, fridge or any other major domestic appliance

Get A Repair

Find a local approved service engineer to repair your  appliance with no charges to you for the use of this service.

Deal directly with the field service technicians that repair  appliances.

divider

More help, advice and information on how you can repair your own washing machines, cookers, dishwashers, fridge freezers and more

More Repair Information To Help You

Find out more about how to repair your appliance and much more from the self help section of our website

We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself

 

Hoover

Hoover spare partsThe Hoover brand name is now owned by the Candy Group is one of the largest producers of domestic appliances in Europe.

However, contrary to popular belief, Hoover has not been a UK company for decades however it remains largely a UK brand and has never really succeeded outside the UK.

As many of the parts used in Hoover are used across the gamut of brands owned by Candy or that Candy make for others, you will find many parts fitted to multiple brands or makes from all over Europe and further afield. Don’t worry about this as that is perfectly normal in the appliance industry these days.

For more on the Candy Group brand and company please see this article on the site. and for more on the actual Hoover brand please see this article.

  Hoover Spare Parts

As with most these days, to identify spare parts you will often require not just the model number but also the full model, product code or even serial number on occasion if there have been changes on production as, just as with cars and other products, things change over time.

Many spare parts are fairly obvious however just as many are not and as ever our standing advice is that if you are not sure or just need confirmation that a spare part will fit your model please ask us before ordering, we are only too happy to assist you.

To find the information required for spare parts please see this article on our support site.

  Delivery

Orders placed outwith our normal business hours will not be shipped until the next working day and subject to stock availability.

The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:

1 to 4 Days: Normally a UK stock item and usually dispatched the same or next working day

1 to ** Days: Usually a UK stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.

* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these are specially ordered upon request that are not normally stocked items and therefore cannot be ordinarily returned, this does not affect your statutory rights.

Please note that your chosen delivery method may affect the delivery time and that these estimates apply to UK mainland orders only.

If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that.

Our standard delivery charges are quoted online when you place an order on the checkout page and are detemined by weight, size and method so can alter based on those parameters.

Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and that delivery times to more rural areas may vary depending on the service used.

Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.

  Order Transit Times

If the item you have ordered is in stock and the order is placed before 3.00pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days dependant on the service you have chosen, the time your order is placed and stock availability.

If an item is required for a guaranteed next day delivery please contact us in advance to check that this is possible

Please note that the times given can be subject to availability however more than 98% of all orders are delivered on or faster than the estimated times.

Economy courier service

Delivery by HermesOrders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.

Most order are expected to reach UK postcodes in 1-3 working days from dispatch using this service.

Premium courier service

Delivery by premium DPD serviceYour order will be delivered the next working day after dispatch and please note that on large items this may be the only option available.

Orders placed between 3pm on Thursday and 3pm on Friday will normally be delivered by Tuesday.

Orders placed between 3pm on Friday and 3pm on Tuesday will normally be delivered by Wednesday.

Standard Royal Mail service

Royal Mail deliver serviceOrders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.

Most order are expected to reach UK postcodes in 1-15 working days from dispatch.

* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.

Whilst we have tried our best to cover most common questions here, there are some product and location specific exceptions which may also result in additional charges. If this is the case then a member of our sales team will contact you to discuss the various options before the item is dispatched.

Should you have any delivery queries, please contact a member of our team on spares@ukwhitegoods.co.uk

Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).

The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.

  Returns

Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.

Please contact us on spares@ukwhitegoods.co.uk should you wish to return any item.

Please disclose the reason for returning the item along with details of your order number.

It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.

Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.

  Paypal Returns Free

If you paid by Paypal and you have enabled Paypal's "Return Shipping on Us" service then you will be able to cliam any return shipping costs from Paypal, including for many international orders. For more information on this servivce please refer to the Paypal website.

 

  Damages

Please contact us on spares@ukwhitegoods.co.uk within 24 hours of delivery to report any damage.

To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.

  Return of Faulty Goods

You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable.

If a product is faulty you can return it to UK Whitegoods for an exchange or refund.

Returned items are inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.

  Return of Non-Faulty Goods

At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.

You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.

It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.

Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).

If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.

It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would therefore recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.

If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.

If you wish to make a return please note that we cannot accept returns if:

The products have been used, personalised or customised in any way.

The products have been fitted for fault finding purposes, we will deem it to have been used.

Additional Information

Further Description No
Alternate Part Number HVR97920888, 31000007, 5031682683620, CAN97920888
EAN Number N/A
Manufacturer Hoover
Genuine Part Yes