Cooker & Oven Grill Pan Kit
Genuine grill pan kit to fit a huge range of cooker and built in oven models
This grill pan will fit more cooker and oven models than those listed and measures 380mm by 275mm.
Cannon Cooker & Oven
10183G, 10211G, 10211G MK2, 10212G, 10212G MK2, 10216G, 10216G MK2, 10243G, 10243G MK2, 10248G, 10248G MK2, 10250G, 10251G, 10253G, 10254G, 10255G, 10256G, 10258G, 10260G, 10261G, 10265G, 10266G, 10268G, 10269G, 10282G, 10282G MK2, 10287G, 10287G MK2, 10288G, 10289G, 10289G MK2, 10290G, 10290G MK2, 10300G, 10300G MK3, 10301G, 10305G, 10305G MK3, 10306G, 10308G, 10308G MK3, 10309G, 10400G, 10401G, 10410G, 10410G MK2, 10410G MK3, 10420G, 10425G, 10426G, 10427G, 10430G, 10450G, 10455G, 10456G, 10475G, 10476G, 10500G, 10500G MK2, 10501G, 10501G MK2, 10502G, 10505G, 10505G MK2, 10506G, 10506G MK2, 10508G, 10510G, 10510G MK2, 10512G, 10512G MK2, 10515G, 10515G MK2, 10518G, 10518G MK2, 10530G MK3**, 10532G MK3**, 10535G MK3**, 10536G MK3**, 10538G MK3**, 10540G, 10540G MK2, 10540G MK3, 10545G, 10545G MK2, 10545G MK3, 10548G, 10548G MK2, 10548G MK3, 10560G, 10560G MK2, 10560G MK3, 10562G, 10562G MK2, 10562G MK3, 10565G, 10565G MK2, 10565G MK3, 10566G, 10566G MK2, 10566G MK3, 10572G, 10572G MK2, 10572G MK3, 10573G, 10573G MK2, 10573G MK3, 10574G, 10574G MK2, 10574G MK3, 10575G, 10575G MK2, 10575G MK3, 10576G, 10576G MK2, 10576G MK3, 10578G, 10578G MK2, 10578G MK3, 10579G, 10579G MK2, 10579G MK3, 10582G, 10582G MK2, 10582G MK3, 10583G, 10583G MK2, 10583G MK3, 10585G, 10585G MK2, 10585G MK3, 10588G, 10588G MK2, 10588G MK3, 10592G, 10592G MK2, 10592G MK3, 10593G, 10593G MK2, 10593G MK3, 10595G, 10595G MK2, 10595G MK3, 10598G, 10598G MK2, 10598G MK3, 10670G, 10672G, 10673G, 10675G, 10676G, 10678G, 10679G, 10682G, 10685G, 10688G, 10692G, 10695G, 10698G, 10750G, 10755G, 10756G, 10850G, 10855G, 10856G, 10900G, 10901G, 10905G, 10906G, 10908G, 10930G, 10931G, 10932G, 10935G, 10936G, 10938G, 20152E, 20155E, 20158E, 20170E, 20175E, 20176E, 20715E, 20718E
Creda Cooker & Oven
41202, 41203, 41204, 41204F, 41205, 41212, 41212F, 41213, 41213F, 41214, 41214F, 41215, 41251, 41252, 41252F, 41253, 41253F, 41254, 41254F, 41255, 41255F, 41256, 41256F, 41257, 41257F, 41258, 41502, 41503, 48131, 48132, 48133, 48134, 48148, 48149, 48150, 48160, 48161, 48162, 48163, 48164, 48167, 48167T, 48168, 48168T, 48169, 48171, 48172, 48175, 48176, 48179, 48180, 48181, 48182, 48183, 48184, 48185, 48186, 48187, 48188, 48189, 48190, 48195, 48196, 48197, 48198, 48199, 48241 MK2, 48243 MK2, 48248, 48248 MK2, 48249, 48249 MK2, 48280, 48281, 48281 MK2, 48282, 48282 MK2, 48283, 48283 MK2, 48283T, 48284, 48284 MK2, 48284T, 48285, 48285 MK2, 48286, 48286 MK2, 48287, 48287 MK2, 48288, 48288 MK2, 48289, 48289 MK2, 48290, 48291, 48291 MK2, 48292, 48292 MK2, 48293, 48293 MK2, 48327, 48330, 48340, 48341, 48342, 48343, 48344, 48345, 48346, 48347, 48348, 48349, 48350, 48355, 48356, 48357, 48360, 48361, 48362, 48363, 48364, 48365, 48366, 48367, 48368, 48412, 48413**, 484130000L**, 48413T**, 48414**, 484140000L**, 48414T**, 48423, 48425, 48426, 48428, 48434, 48435, 48436, 48437, 48438, 48439, 48444, 48445, 48446, 48447, 48901, 48902, 48903, 48904, 48905, 48906, 48907, 48908, 48909, 49106, 49107, 49108, 49115, 49116, 49117, 49118, 49121, 49124, 49125, 49125T, 49126, 49127, 49128, 49129, 49130, 49131, 49132, 49134, 49135, 49136, 49137, 49138, 49144, 49145, 49221, 49222, 49225, 49226, 49227, 49228, 49421, 49515, 49517, 49518, 49519, 49521, 49522, 49523, 49603, 49604, 496050000L, 49721, 49723, 49726, 49731, 49733, 49736, 49805, 49806, C150EG, C150EI, C150EW, C150GG, C150GG MK2, C150GI, C150GI MK2, C150GW, C150GW MK2, C150LG, C150LG MK2, C150LW, C150LW MK2, C160ED, C160EG, C160EW, C161ED, C161EG, C161EW, C250EG, C250EI, C250EW, C260ED, C260EG, C260EW, C261ED, C261EG, C261EW, C262EK, C262ES, C262EW, C360ED, C360EG, C360EW, C361ED, C361EE, C361EG, C361EK, C361EW, C362EK, C362ES, C362EW, C363EX, C365ED, C365EG, C365EW, C366EK, C366ES, C366EW, C460ED, C460EG, C460EW, C461ED, C461EE, C461EG, C461EW, C462EK, C462ES, C462EW, C561ED, C561EE, C561EG, C561EW, CB01EW, CB01GW, CB43EW, CF50EG, CF50EW, CF50GG, CF50GW, CF60EG, CF60EW, D010ED, D010EK, D010EW, D010GD, D010GW, D120ED, D120EW, D120GD, D120GW, D130ED, D130EW, D130GD, D130GW, E010ED, E010EE, E010EW, E230GD, E230GW, E420ED, E420EE, E420EK, E420EW, E430ED, E430EE, E430EK, E430EW, E530ED, E530EE, E530EK, E530EW, EDCB60, EDCG50, EDCG60, EDCG61, EDCS51, EDCS65, EDCW50, EDCW51, EDCW60, EDCW61, EDHB60, EDHG60, EDHG61, EDHW60, EDHW61, EDW50, EE50HB, ETCW51, ETW51, GDW50, GDW51, H150EE, H150EG, H150EI, H150EW, H151EW, H250EW, L150GG, L150GI, L150GW, L152GE, L152GG, L152GI, L152GW, L153GK, L153GS, L153GW, L153LK, L153LS, L153LW, M150EG, M150EI, M150EK, M150EM, M150EW, M150GG, M150GI, M150GK, M150GM, M150GW, M150LG, M150LW, M152EG, M152EI, M152EW, M250EG, M250EGS, M250EI, M250EIS, M250EK, M250EKS, M250EM, M250EMS, M250EW, M250EWS, M250GG, M250GI, M250GK, M250GM, M250GW, M250LG, M250LW, M350EG, M350EGS, M350EI, M350EIS, M350EK, M350EKS, M350EM, M350EMS, M350EW, M350EWS, N230ED, N230EK, N230EW, R010ER, R365ER, R420ER, R430ER, R530ER, R561ER, S150EB, S150EK, S150EW, S150EX, S220EB, S220EK, S220EW, S220EX, S230GB, S230GK, S230GW, S230GX, S420EB, S420EK, S420EW, S420EX, SPC60W, X152EE, X152EG, X152EI, X152EW, X152GE, X152GG, X152GI, X152GW, X152LE, X152LG, X152LW, X153EK, X153ES, X153EW, X153GK, X153GS, X153GW, X155EK, X155ES, X155EW, X156EK, X156ES, X156EW, X252EE, X252EG, X252EI, X252EW, X253EK, X253ES, X253EW
Hotpoint Cooker & Oven
5TCCK, 5TCCW, 5TCGW, 6103BMK2, 6103PMK2, 6133B, 6133P, 6166B, 6166P, 6183B, 6183P, 6196B, 6196BMK2, 6196P, 6196PMK2, 6501P, 6505P, 6509B, 6512B, 6512P, 6521B, 6521P, 6525B, 6525P, 6550B, 6550P, 6551B, 6551P, 6580P, 6580P MK11, 6590P MK2, 6596B, 6596B MK2, 6596P, 6596P MK2, 6DOCK, 6DOCW, 6DOGW, BD31B, BD31BMK2, BD31GMK2, BD31NMK2, BD31P, BD31PMK2, BD32B, BD32K, BD32N, BD32P, BD32T, BD35AL, BD42SS, BD51D, BD51G, BD51N, BD51X, BD52B, BD52K, BD52N, BD52P, BD52S, BD52T, BD62SS, BD81B, BD81G, BD81N, BD81P, BD81S, BD81YS, BS11B, BS11B MK2, BS11P, BS11P MK2, BS21B, BS21BT, BS21P, BS21PT, BS22B, BS22G, BS22N, BS22P, BS31C, BS31C MK2, BS31E, BS31E MK2, BS32B, BS32K, BS32N, BS32P, BS41B, BS41B MK2, BS41D, BS41G, BS41G MK2, BS41N, BS41N MK2, BS41P, BS41P MK2, BS41X, BS42B, BS42K, BS42N, BS42P, BS45AL, BS51B, BS51G, BS51N, BS51P, BS51X, BS52SS, BS61B, BS61B MK2, BS61GMK2, BS61NMK2, BS61P, BS61P MK2, BS61S, BS61YS, BS62B, BS62K, BS62N, BS62P, BS62S, BS72SS, BU61B, BU61P, BU62B, BU62G, BU62N, BU62P, BU62S, BU62X, BU62YS, BU65AL, BU71B, BU71K, BU71N, BU71P, BU72B, BU72K, BU72N, BU72P, BU72S, BU82SS, C150EWH, C220EC, C220ECH, C220EW, C220EWH, C262EKH, C262ESH, C262EWH, C361EWH, C362EKH, C362ESH, C362EWH, C363EXH, C366EKH, C366ESH, C366EWH, DD77CH, DD77I, DE47X, DE77X, DQ47I, DQ77I, DT77X, DY230GB, DY230GK, DY230GW, DY230GX, DY46B, DY46K, DY46W, DY46X, EC2, EDCS51H, EDCW51H, EG20P, EG21C, EG21C MK2, EG21E, EG21E MK2, EG21L, EG21L MK2, EG22N, EG32N, EG32P, EG32S, EG53N, EG53P, EG53S, EG54G, EG54P, EG54T, EG71G, EG71N, EG71P, EG72N, EG72N MK2, EG72N MK3, EG72P, EG72P MK2, EG72P MK3, EG72S, EG72S MK2, EG72S MK3, EG73G, EG73K, EG73P, EG73T, EG76X, EG95C, EG95L, EH10P, EH11P, EH12P, EW20C, EW20P, EW21C, EW21E, EW21L, EW21P, EW22C, EW22P, EW23ECH, EW23EWH, EW24ECH, EW24EWH, EW31G, EW31N, EW31P, EW32N, EW32P, EW32S, EW34N, EW34P, EW34S, EW41B, EW41C, EW41G, EW41GS, EW41L, EW41N, EW41NS, EW41P, EW41PS, EW42G, EW42N, EW42P, EW42S, EW42T, EW45SS, EW51S, EW52G, EW52N, EW52P, EW52S, EW52T, EW61B, EW61P, EW62G, EW62N, EW62P, EW63P, EW71P, EW72N, EW72P, EW72S, EW73G, EW73P, EW73T, EW76X, EW81G, EW81N, EW81P, EW82N, EW82P, EW82S, EW83G, EW83K, EW83P, EW83T, EW85SS, EW86X, EW91P, EW91S, EW91YS, EW92AL, EW93G, EW93K, EW93P, EW93T, EW95AL, GW32G, GW32N, GW32P, GW32S, GW32T, GW42P, GW54G, GW54P, GW54T, GW62G, GW62LG, GW62LP, GW62LT, GW62P, GW62T, GW66LX, GW66X, GW81G, GW81P, GWL32P, H150EWH, H151EWH, H250EWH, H251EWH, S130EB, S130EBH, S130EK, S130EKH, S130EW, S130EWH, S130EX, S130EXH, S150EBH, S150EKH, S150EWH, S150EXH, S220EBH, S220EKH, S220EWH, S220EXH, S230GBH, S230GKH, S230GWH, S230GXH, S420EBH, S420EKH, S420EWH, S420EXH, SPC61K, SPC61W, UD47CH, UD47I, UE47X, UQ47I, UQ47T, UT47X, UY46B, UY46K, UY46W, UY46X, X153EKH, X153ESH, X153EWH, X156EWH, X156GWH, X253EKH, X253ESH, X253EWH
Indesit Cooker & Oven
FDE20BK, FDE20IX, FDE20WH, FDU20IX, FDU20WH, FID20BK, FID20IX, FID20WH, FIDM20IX, FIU20BK, FIU20IX, FIU20WH, KD341GW, KD3C1EW, KD3CEW, KD3E1EW, KD640GW, KD641EM, KD641EW, KD641EX, KD641GM, KD641GW, KD641GX, KD643EW, KD643EX, KD643GW, KD643GX, KD6C0EW, KD6C7EM, KD6C7EW, KD6C7EX, KD6C8EW, KD6C8EX, KP100CX, KP100IX
Belling Cooker & Oven
111AW GR, 111AW SS, 111S BU, 111S CH, 111S GR, 111S SS, 111W BU, 111W CH, 111W GR, 112AW CH, 112AW GR, 112AW SS, 112S BU, 112S CH, 112S GR, 112S SS, 112W BU, 112W CH, 112W GR, 113S BU, 113S CH, 113S GR, 113S SS, 113W BU, 113W CH, 113W GR, 114S BU, 114S CH, 114S GR, 114S SS, 125 GR, 136 AL, 142, 204 BR, 205 SA, 205 WH, 206 BR, 206 CH, 206 SA, 206 WH, 215 GR, 215 SA, 215 WH, 216 CH, 216 SA, 308 BU, 308 GR, 314 BU, 314 GR, 315 BU, 315 GR, 315 SA, 315 WH, 6000X BL, 6000X SI, 611 BL, 611 GR, 611 WH, 612 BL, 612 WH, 613 WH, 616 BR, 616 WH, 623 BL, 623 GR, 623 IV, 623 WH, 626 BR, 626 GR, 626 WH, 627 BR, 627 BU, 627 GR, 627 RE, 627 WH, 627H BL, 627H BU, 627H GR, 627H WH, 629 SS, 630 AL, 630 SS, 631 WH, 632 BR, 632 GR, 632 WH, 633 BU, 633 GR, 636 BR, 636 BU, 636 GR, 636 RE, 636 WH, 637 BL, 637 BU, 637 SI, 637 WH, 639 BL, 639 GR, 639 RE, 639 WH, 644 BL, 644 GR, 644 SI, 644 WH, 645 CR, 646H SI, 646H WH, 647 AL, 647 ST, 648HM BL, 648HM BU, 648HM SI, 648HM WH, 652 BL, 652 SI, 652 WH, 653H BL, 653H WH, 657H ST, 660 BL, 660 GR, 660 WH, 661 BL, 661 GR, 661 WH, 860 BU, 860 GR, 860 WH, 921 BU CORNFLOWER, 921 CA, 921 CH, 921 GR, 922 BU CORNFLOWER, 922 CA, 922 CH, 922 GR, 925W BU, 925W CA, 925W CH, 925W GR, 926W BU, 926W CA, 926W CH, 926W GR, 928W CA, 928W CH, 928W GR, G700 WH, G701 WH, G710 GR, G710 WH, G740 BR, G740 BU, G740 GR, G740 WH, G741 GR, G741 WH, G750 BR, G750 BU, G750 GR, G750 RE, G750 WH, G751 BU, XOU173 RE, XOU173 WH, XOU478 BR, XOU478 GR, XOU478 WH, XOU481 BR, XOU481 GR, XOU481 WH, XOU482 BL, XOU482 SI, XOU482 WH, XOU482SS ST, XOU487 AL, XOU487 ST, XOU489 BR, XOU489 BU, XOU489 CI, XOU489 GR, XOU489 IV, XOU489 RE, XOU489 WH, XOU491 BL, XOU491 BR, XOU491 BU, XOU491 GR, XOU491 IV, XOU491 RE, XOU491 WH, XOU592 BL, XOU592 BU, XOU592 GR, XOU592 SI, XOU592 ST, XOU592 WH, XOU593 AL, 850 BU, 850 GR, 850 WH, XOU492 BL, XOU492 BU, XOU492 GR, XOU492 SI, XOU492 ST, XOU492 WH, XOU493 AL
|Alternate Part Number||6100403 , C00199497, 6224331, 6224333, 6224335, 6225523, 6225731, 6226844, 6227095, 6227418, 6227589, C00149134, 6102449666, 082603651, 082605185, QUACS133, HPTC00149134, ELE065, 5031682660102, 14-HP-73A, 14-CR-67, 14-HP-73, MDAC00149134, UN14110|
Oven Shelves & Trays
Oven trays and shelves, to get the genuine spares that were originally fitted to a built in oven or cooker can be, frankly, horrifically expensive. the manufacturer's prices for these oven spares can be past the point of ridiculous and just plain stupid. We have no idea why this is but most time people ask for a wire chrome shelf or a baking sheet the prices that we get shock us never mind people outside the industry.
This is why that in most of the oven shelf and tray sections we will list the universal oven shelves as they are far, far more reasonably priced and in most cases just as good as the original shelves.
Baking sheets and trays are slightly different and sometimes there is little option but to buy the original manufacturer spare part if you want it to fit correctly. There are of course alternative universal ones available but they tend not to work just as well as the originals.
Can't Find The Oven Tray Or Shelf You Need
Most oven shelves are reasonably easy to find and identify as other than the size information, where it is made available, there isn't a lot of difference in them usually. We say usually as there are a few that can be a bit of a pain with shaped areas that stop the shelf from sliding out or providing a stop position for example.
As with all spare parts, we do try to make it as easy as we can for what can be at times a complex process and as we normally tell people, if you're not sure in any way at all just ask us as we are only too happy to advise and confirm parts for you.
To get help just give us a shout on email or live chat about any built in oven and cooker shelves or any other spares and get the information you need to be confident ordering spare parts. We would far rather you check with us than have the hassle of ordering up the wrong part as, that's not what you want to do.
IMAGES AND SIZES ARE FOR ILLUSTRATION ONLY
Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.
Also note that some shelves and their components can, depending on the model, be used in different positions so please, take care when ordering and don't rely solely on images as they pretty much all look the same!
Technical And Fault Help
If you need help to track down a fault or try to work out what a fault or error code is telling you then please ask in the forums for assistance.
This is a free service that is available to all and you can access the forums from this link
In there you can get free advice and help from appliance repair technicians who will, if they can, assist you with nailing down what the problem with you r appliance might be.
This service is completely free to use and we do not send you emails etc, share your details or anything else. It is purely there as a free service to help people.
Indesit Group is one of the biggest producers of domestic appliances in Europe but has effectively been bought by Whirlpool.
As many of the parts used in Indesit products are used across multiple brands owned by Indesit you will find many parts fitted to multiple brands or makes from all over Europe and further afield.
For more on the Indesit Group along with company and brand information please see this article on the site
Indesit Spare Parts
As with most these days, to identify spare parts you will often require not just the model number but also the full model, product code or even serial number on occasion if there have been changes on production as, just as with cars and other products, things change over time. Where that happens it isn't usually possible to identify parts using images alone.
After you have that you should be able to find any Indesit parts we've already listed or, if not or you can't find what you're looking for please contact us on firstname.lastname@example.org or use the Helpdesk ticket system for assistance.
Please do not call as the guys on the ordering line will not be able to assist you fast enough, finding parts takes time, it's not something suited to doing over the phone. And, over the phone we can't send you images, parts blowouts or any other info which may well help you greatly be sure the part you're ordering is correct.
To find the information required for spare parts please see this article on our site and,
Indesit Fault Finding
For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.
Spare Parts Help
We can assist you directly with identifying spare parts for your appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts.
You can also email us on email@example.com or use the live chat (the blue button below right).
We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes.
If you are unsure if a part will fit your model or you want to confirm any details, just get in touch and we will do all we can to help you.
Help From Experts
Get help from repair experts in our forums, a totally free to use service we provide to all.
Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.
To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.
Get A Repair
Find a local approved service engineer to repair your appliance with no charges to you for the use of this service.
Deal directly with the field service technicians that repair appliances and cut out the middlemen.
More Repair Information To Help You
We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate
Important COVID19 Information
Please note that due to the exceptional circumstances surrounding the outbreak of coronavirus (COVID19) normal delivery timescales may not be sustainable as all networks report potential delay. This is also further aggravated due to Brexit which is causing delays, sometimes considerable delays, and Brexit has caused the at least temporary suspension of deliveries to EU states and Northern Ireland as well as some other destinations.
We will do our utmost to get orders to people as normally as we possibly can but we would ask that people understand that these are not normal times.
Up to date information, you can find here as we get it
We are going to get any part/s your order to you as fast as we possibly can.
We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and an explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.
Orders placed outwith our normal business hours will not be shipped until the next working day and subject to stock availability.
Please be aware that we show availability and that we do not display live stock levels online.
What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.
The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:
1 to 6 Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.
1 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.
* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.
Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.
If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.
Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.
Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.
Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and that delivery times to more rural areas may vary depending on the service used.
Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.
Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.
Order Transit Times
If the item you have ordered is in stock and the order is placed before 3.00pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days dependant on the service you have chosen, the time your order is placed and stock availability.
If an item is required for a guaranteed next day delivery please contact us in advance to check that this is possible
Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times.
Economy courier Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.
Your order will receive priority handling, packing and be normally be delivered the next working day after dispatch using DPD or Royal Mail Special Delivery for smaller items where with DPD you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.
This option does get the items to you as fast as we can possibly make that happen within the confines of where the stock is held etc.
Please note that on large or bulky items this may be the only option available due to restrictions on other services on both sizes and weights.
Standard Royal Mail Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-15 business days from dispatch.
* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.
Whilst we have tried our best to cover the most common questions here, there are some product and location specific exceptions that may also result in additional charges. If this is the case then a member of our sales team will contact you to discuss the various options before the item is dispatched.
Should you have any delivery queries, please contact a member of our team at firstname.lastname@example.org
Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).
The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.
Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.
Please contact us at email@example.com should you wish to return any item.
Please disclose the reason for returning the item along with details of your order number.
It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.
Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.
Paypal Returns Free
If you paid by Paypal and you have enabled Paypal's "Return Shipping on Us" service then you will be able to claim any return shipping costs from Paypal, including for many international orders. For more information on this service please refer to the Paypal website.
Please contact us on firstname.lastname@example.org within 24 hours of delivery to report any damage.
To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.
Please note we will not accept any liability where freight forwarding is used for damage or loss.
Return of Faulty Goods
You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.
If a product is faulty you can return it to UK Whitegoods for an exchange or refund.
Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.
Return of Non-Faulty Goods
At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.
You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.
It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.
Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).
If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.
It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.
If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.
If you wish to make a return please note that we cannot accept returns if:
- The products have been used, personalised or customised in any way.
- The products have been fitted for fault finding purposes, we will deem it to have been used.
- The product/s were custom special order only items.
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock, KA1 2NP