UK Whitegoods online spare parts store
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Cancellation

If you wish to cancel an order that you have made for any reason at all simply contact us to arrange for the order to be cancelled and refunded as appropriate.

So long as the order has not been shipped this is a straightforward procedure.

After shipping the item will require to be returned as instructed. The reason that instruction is required is that we ship from multiple locations and any goods must be returned to the correct address to be inspected and accepted for return.

In order to make any return as fast and easy for our customers as possible, please do not return items without first receiving instructions as this can cause delay in dealing with your request and processing any refund.

Please note that special factory order spare parts are often non-cancellable and cannot be returned. Whilst on order from factory we will often be able to cancel an active order however, after delivery from factory we cannot in all cases.