Cooker Hood Carbon Filter Set
Pack of two Type 57 carbon filters used on cooker hood models from Elica and others as shown or as advised as can fit many more
This carbon filter will only fit the models as shown or as specifically advised and will not fit any others even if it looks the same, it probably won't be as there are several that look alike yet are not, please take time to ensure this is correct before ordering. If you are unsure please don't hesitate to contact us and ask for assistance.
AEG Cooker Hood
DE6261-ML, DE6251-ML, ADX6300BW, X56263MP0, X59263MP0, DVE5960HB, DVE5960HW, ADX6300BW, AWS8440AB, AWS8440AW, AWS8445AB, AWS8445AW, DE6251-ML, DE6261-ML, DEB2530S, DEB2630S, DPE3640M, DPE3940M, DPE5650G, DPE5950G, DVB3550B, DVB3550M, DVB3850B, DVB3850M, DVB3850W, DVE5960HB, DVE5960HW, X08154BV-X, X08155BV-X, X55342SE10, X56263MP0, X56342SE10, X59263MP0, X65163MV10, X65163WV1, X65163WV10, X65165BV10, X65165MV10, X66163MP1, X68163BV1, X68163BV10, X68163MV10, X68163WV1, X68163WV10, X68165BV10, X68165MV10, X68165WV10, X69163MP1, X86264MP1, X89264MP1
Bauknecht Cooker HoodBHSS 90F L T B K, DBHPN 63 LB X, DBHPN 65 LM X, DBHVP 83 LT K, DBHVS 82 LT K, DBTR 9190 IXL, DBTRI 9110 IXL, DCT 7360 IN, DCT 7390 IN, DNV 5390 IN, DNV5390IN/1, DWER 2780 ES, DWER 2780 IN, DWER 7880 IN, DWER 7881 IN, DWGR 7880 ES, DWGR 7880 EW, DWGR 7881 ES
Bosch Cooker HoodDEM63AC00/01, DEM63AC00B/01, DEM63AC00B/02, DEM66AC00/01, DEM66AC00B/01, DEM66AC00B/02, DWZ0IM0A0(00)
De Dietrich Cooker Hood
DHT1146X1, DHT1186X1, DHT1186XC1, DHT1196X1, DHT1196XC1
Electrolux Cooker Hood
CA6600IS-X, CA9600IS-X, DAGL5540VI, DAGL6040VI, DAGL9040VI, EFP60473OS, EFP60560OX, EFP60565OX, EFP60566OX, EFP90565OX, EFV55460OK, EFV55464OW, EFV55464OX, EFV55465OK, EFV55465OW, EFV55465OX, EFV80460OK, EFV80460OW, EFV80464OK, EFV80464OW, EFV80464OX, EFV80465OK, EFV80465OW, EFV80465OX
Elica Cooker Hood
35CC, 70cc, Acuta, Amelie, Barre, Box In Lux, L'Essenza, Shire, Elite, Stripe, Ascent, Amelié, Belt, Box In Lusso, Box In Plus, Capitol, Elite 26, Elle, Film, Glass Out, Hidden, Hidden HT, Majestic, Majestic Sense, Nuage, Nuage Sense, Nuance, Nuance Sense, Om Air Sense, Io Air Sense, Picture, Sleek, Sleek HT, Vertigo, Verve, Wise, Kitty, Tamaya Lux, 208049904404PRF01274, 208150404405 PRF0094, 208150404406 PRF0094, 208150404411 PRF0100, 208150404412 PRF0100, 208150404413 PRF0100, 208150404414 PRF0098, 208150404418 PRF0118, 208150404419 PRF0118, 208335646606 PRF0026, 208335646607 PRF0043, 208335646608 PRF0043, 208337804401 PRF0032, 208337804402 PRF0033, 208337804403 PRF0034, 208337804404 PRF0034, 208337804405 PRF0038, 208337804406 PRF0038, 208337804407 PRF0086, 208337804408 PRF0086, 208337804409 PRF0086, 208337804410 PRF0086, 208337804411 PRF0086, 208337804412 PRF0086, 208337804413 PRF0092, 208337804414 PRF0093, 208337804415 PRF0093, 208337804418 PRF0032, 208337804419 PRF0033, 208337804421 PRF0034, 208337804422 PRF0038, 208337804423 PRF0038, 208337804426 PRF0102, 208337804427 PRF0102, 208337804428 PRF0102, 208337804429 PRF0102, 208337804430 PRF0034, 208337804431 PRF0032, 208337804432 PRF0034, 208337804433 PRF0033, 208337804434 PRF0038, 208337804435 PRF0038, 208337804436 PRF0095, 208337804437 PRF0095, 208337846601 PRF0078, 208337861101 PRF0050, 208337861102 PRF0050, 208337861103 PRF0050, 208337861104 PRF0050, 208339304402 PRF0038, 208339304404 PRF0094, 208339304405 PRF0038, 208339304406 PRF0038, 208339304408 PRF0038, 208339304409 PRF0038, 208339304410 PRF0038, 208340004401 PRF0038, 208340004402 PRF0038, 208340004403 PRF0038, 208340004404 PRF0038, 208340004405 PR00382, 208340004406 PRF0038, 208340004407 PRF0038, 208340004408 PRF0038, 208340004409 PRF0094, 208340004410 PRF0038, 208340004411 PRF0038, 208340004412 PRF0038, 208340004413 PRF0038, 208340004414 PRF0038, 208340004415 PRF0038, 208340004416 PRF0038, 208340004417 PRF0038, 208340004418 PRF0038, 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208340404409 PRF0043, 208340404410 PRF0043, 208340404411 PRF0043, 208340504401 PRF0043, 208340504402 PRF0043, 208340504403 PRF0043, 208340504404 PRF0043, 208340504405 PRF0043, 208340504406 PRF0043, 208340504407 PRF0043, 208340504408 PRF0043, 208340504409 PRF0098, 208340504410 PRF0098, 208340504411 PRF0043, 208340504412 PRF0043, 208340604401 PRF0037, 208340604402 PRF0038, 208340604403 PRF0038, 208340604404 PRF0037, 208340604405 PRF0038, 208340604406 PRF0038, 208340604407 PRF0038, 208340604408 PRF0037, 208340704401 PRF0038, 208340704402 PRF0038, 208340704403 PRF0038, 208340704404 PRF0038, 208340704405 PRF0038, 208340704406 PRF0038, 208340704407 PRF0038, 208340704408 PRF0038, 208340804401 PRF0043, 208340804402 PRF0043, 208340804403 PRF0043, 208340804404 PRF0094, 208340804405 PRF0043, 208340804406 PRF0043, 208340804407 PRF0043, 208340804408 PRF0043, 208340804409 PRF0043, 208340904401 PRF0043, 208340904402 PRF0043, 208340904403 PRF0043, 208340904404 PRF0043, 208340904405 PRF0043, 208340904406 PRF0043, 208340904407 PRF0043, 208340904408 PRF0043, 208342746601 PRF0053, 208342746604 PRF0053, 208342804401 PRF0038, 208342804402 PRF0038, 208342804403 PRF0038, 208342804404 PRF0038, 208342804407 PRF0094, 208342804408 PRF0095, 208342804409 PRF0098, 208342804410 PRF0098, 208342804411 PRF0095, 208342804428PRF01260, 208342846601 PRF0095, 208345204401 PRF0079, 208345204402 PRF0079, 208345204403 PRF0079, 208345204404 PRF0079, 208345204405 PRF0079, 208345204406 PRF0079, 208345204407 PRF0079, 208345204408 PRF0079, 208346204426 PRF0094, 208346204428 PRF0094, 208346204430 PRF0094, 208346204441 PRF0101, 208346204442 PRF0114, 208346204443 PRF0114, 208346204444 PRF0114, 208346261101 PRF0101, 208346261102 PRF0101, 208347504401 PRF0109, 208347504402 PRF0109, 208347604401 PRF0092, 208347604402 PRF0095, 208347604403PRF00923, 208347604404PRF0095, 208347904401 PRF0115, 208347904402 PRF0115, 208347904403 PRF0115, 208347904404 PRF0115, 208347904406 PRF0096, 208347904407 PRF0098, 208347904408 PRF0098, 208347904409 PRF0098, 208347904410 PRF0098, 208347904411 PRF0098, 208347904412 PRF0100, 208350304401 PRF0094, 208350304402 PRF0097, 208350304403 PRF0118, 208350304404 PRF0118, 208350304405 PRF0094, 208350304406 PRF0097, 208350504401 PRF0097, 208350504402 PRF0097, 208350504404 PRF0094, 208350561101 PRF0101, 208350561102 PRF0101, 208350561103PRF00976, 208350561104PRF00977, 208350561106PRF0101, 208350604401 PRF0097, 208350604402 PRF0097, 208350604403 PRF0097, 208350604404 PRF0097, 208350604405 PRF0097, 208350604406 PRF0097, 208350704401 PRF0098, 208350704402 PRF0098, 208350704403 PRF0098, 208350704404 PRF0096, 208350704405 PRF0098, 208350704406 PRF0098, 208350704413 PRF0110, 208350704414 PRF0110, 208350704415 PRF0110, 208350704416 PRF0110, 208350704420 PRF0100, 208350704421 PRF0100, 208350704422 PRF0100, 208350704423 PRF0100, 208350704424 PRF0100, 208350746601 PRF0107, 208350746602 PRF0107, 208350746603 PRF0107, 208350746604 PRF0107, 208350761101 PRF0101, 208350761102 PRF0101, 208350761103 PRF0101, 208350761104 PRF0101, 208350761105 PRF0101, 208350761106 PRF0101, 208350761107 PRF0101, 208350761108 PRF0101, 208350761110 PRF0101, 208350804401 PRF0094, 208350804402 PRF0098, 208350804403 PRF0098, 208350804405 PRF0098, 208350804406 PRF0098, 208350904401 PRF0096, 208351004401 PRF0096, 208351004402 PRF0098, 208351004403 PRF0098, 208351004404 PRF0096, 208351004407 PRF0110, 208351004408 PRF0110, 208351004409PRF00983, 208351004410PRF01105, 208352161107 WISE WH, 208352204401 PRF0110, 208352204402 PRF0110, 208355404425PRF01332, 208355404426PRF01333, 208355404435PRF01237, 208355404436PRF01237, 208355404438PRF01339, 208355404439PRF01339, 208355404440PRF01339, 208355404478PRF01334, 208355404479PRF01342, 208355404495PRF01352, 208355404497PRF01352, 208355404501PRF01356, 208355404502PRF01357, 208355404539PRF00508, 208355404540PRF0101, 208355404542PRF0101, 208355404545PRF0101, 208355404550PRF0101, 208355404562 PRF0125, 208355404564PRF01105, 208355404565PRF01105, 208355404566PRF01169, 208355404567PRF01173, 208355404569PRF01174, 208355404570PRF01242, 208355404571PRF01242, 208355404572PRF01242, 208355404587PRF01009, 208355404588PRF01009, 208355404589PRF01009, 208355404590PRF01009, 208355404591PRF01009, 208355404604PRF01256, 208355404605PRF01256, 208355404632PRF01439, 208355404633PRF01439, 208355404634PRF01440, 208355404635PRF01440, 208355404647PRF01009, 208355404648PRF01009, 208355404649PRF01009, 208355404650PRF01105, 208355404651PRF01105, 208355404652PRF01151, 208355404653PRF01151, 208355404654PRF01151, 208355404655PRF01151, 208355404656PRF01173, 208355404657PRF01237, 208355404658PRF01237, 208355404659PRF01242, 208355404660PRF01009, 208355404661PRF01009, 208355404662PRF01009, 208355404663PRF01169, 208355404666PRF01202, 208355404667PRF01202, 208355404670PRF01242, 208355404680 PRF0101143B, 208355404682PRF0101, 208355404685PRF01078, 208355404686PRF01078, 208355404687PRF01078, 208355404688PRF01078, 208355404755PRF01477, 208355404773PRF01167, 208355404779PRF01477, 208355404842PRF01182, 208355404862PF009554, 208355404863PRF00955, 208355404864PRF01246, 208355404878PRF00940, 208355404879PRF00942, 208355404886PRF01260, 208355404908PRF01274, 208355404909PRF01212, 208355404919PRF00795, 208355404920PRF00795, 208355404921PRF00795, 208355404922PRF00795, 208355404993PRF01019, 208355405021PRF00958, 208355405040PRF0114, 208355405049PRF01513, 208355405050PRF01513, 208355405051PRF01513, 208355405052PRF01513, 208355405120PRF01078, 208355405121PRF01078, 208355405122PRF01078, 208355405123PRF01078, 208355405236PRF00431, 208355405246PRF01332, 208355405247PRF01333, 208355405342PRF0098, 208355405384PRF01515, 208355405385PRF01515, 208355405432PRF0151, 208355405433PRF0151, 208355405434PRF0151, 208355405435PRF0151, 208355405501PRF0147, 208355405503PRF0147, 208355405615PRF0041, 208355405616PRF0041, 208355405617PRF0041, 208355405618PRF0041, 208355405619PRF0041, 208355405620PRF0041, 208355405621PRF0041, 208355405622PRF0041, 208355405623PRF0041, 208355405624PRF0041, 208355405625PRF0041, 208355405710 PRF0157712, 208355405711 PRF0157280, 208355405712 PRF0157763, 208355405713 PRF0157767, 208355405714 PRF0157771, 208355405721PRF0157, 208355405722PRF0157, 208355405723PRF0157, 208355405724PRF0157, 208355405725PRF0157, 208355405726PRF0157, 208355405727PRF0157, 208355405728PRF0157, 208355405729PRF0157, 208355405730PRF0157, 208355405731PRF0157, 208355405769 PRF0159, 208355405770 PRF0159, 208355405771 PRF0159, 208355405772 PRF0159, 208355405773 PRF0159, 208355405774 PRF0159, 208355405778 PRF0156613, 208355405802 PRF0160153, 208355405804 PRF0032793C, 208355405807 PRF0034211C, 208355405808 PRF0038443C, 208355405809 PRF0038445C
Hotpoint Cooker HoodPHVP 82F LTK
Ignis Cooker HoodDNHVP 93 LM K
Ikea Cooker Hood003.046.19 HD UP01 90S HOOD IK, 003.169.81 HD GR10 90S HOOD IK, 102.447.24 HD OD40 90S HOOD IK, 103.046.14 HD UR41 80S HOOD IK, 103.046.33 HD VM11 60WF HOOD IK, 10521735, 202.819.09, 203.046.18 HD UP11 60S HOOD IK, 203.046.42 HD OD01 90S HOOD IK, 302.447.23 HD OD10 90S HOOD IK, 303.046.13 HD UR01 80S HOOD IK, 303.046.32 HD VM01 60WF HOOD IK, 303.453.93 HD FE10 80S HOOD IK, 402.446.66 HD FE40 80S HOOD IK, 403.046.17 HD UP41 60S HOOD IK, 403.046.22 HD UP11 90S HOOD IK, 403.046.36 HD VM11 60S HOOD IK, 403.169.84, 403.221.45, 502.447.22 HD OD00 90S HOOD IK, 503.046.12 HD UR11 60S HOOD IK, 503.046.31 HD VM11 60AN HOOD IK, 503.221.59, 503.453.92 HD FE40 80S HOOD IK, 50392133, 602.446.65 HD FE10 80S HOOD IK, 603.046.16 HD UP01 60S HOOD IK, 603.046.21 HD UP41 90S HOOD IK, 603.046.35 HD VM41 60S HOOD IK, 603.169.83 HD GR40 90S HOOD IK, 603.221.54, 703.046.11 HD UR41 60S HOOD IK, 703.046.30 HD VM41 60AN HOOD IK, 703.221.44, 703.221.58, 803.046.15 HD UR11 80S HOOD IK, 803.169.82 HD GR00 90S HOOD IK, 803.221.53, 803.453.95 HD OD01 90S HOOD IK, 803.489.35, 902.446.64 HD FE00 80S HOOD IK, 903.046.10 HD UR01 60S HOOD IK, 903.046.29 HD VM01 60AN HOOD IK, 903.046.34 HD VM01 60S HOOD IK, 903.453.90 HD FE00 80S HOOD IK, FOLJANDE 30388962 (vers.0), HDFE8080S
Prima Cooker HoodFOKUSERA30392153, FOKUSERA20392304, UNDERVERK80304615, OMNEJD40416945
Neff Cooker HoodD61MAC1X0B/02, D64MAC1X0B/02
Samsung Cooker Hood
Siemens Cooker HoodLE63MAC00B/02, LE66MAC00B/02
Whirlpool Cooker Hood208350561101 PRF0101, AKR 036 G BL, AKR 037 G BL, AKR 038 G BL, AKR 039 G BL, AKR 473 IX, AKR 504 UK IX, AKR 565 G BL, AKR 565 G WH, AKR 565 IX, AKR 758 IXL, AKR 808 BK, AKR 809 UK MR, AKR 851 G BL, AKR 851 G WH, AKR 855 G BL, AKR 855 G WH, AKR 855 IX, AKR 855/1 G BL, AKR 855/1 G WH, AKR 855/1 IX, AKR 860 IX, AKR0361GBL, AKR0361UKGBL, AKR473/1IX, AKR758UKIXL, HAHTT64LX, WAGHID53FLEX, WAGHID83FLEX, WHCN94FLMX, WHSS 90F L T C K, WHSS 90F TS K, WHSS 92F LT K, WHSS62FLTK, WHVS90FLTAK, WHVS90FLTCK, WHVS93FLTBSS, WVS 93F LT K
Activated carbon filter, 3.5cm, 17.2cm, Content Units: 2
|Alternate Part Number||CFC0038668, 4055171138, AS0015516, 0CFC0140343, DWZ0IN0A0, LZ10IMA00, Z51IMA0X0, D560222, 5045381254296, DST4055171138, Type 57, DG81-02279A, C00385095, 484000008824, 4055217501, 12020221, BSH12020221, 5045383432111, DWZ01M0A0, DWZ0IM0A0, 12020222, KIT0161388, CFC0038668, CFC0132603, 482000009691, C00333905|
|Manufacturer||Elica Spare Parts|
Cooker Hood Filters
Cooker hood filters come in two basic formats, the grease filter which filters out grease and stops cooking grease that is carried in steam etc. from clogging up the motor and charcoal or carbon filter that removes odour from the cooking process.
All hoods require a grease filter and this must be fitted. These will be in the form of a foam grease filter, a paper type grease filter or a metal mesh type grease filter.
Any hood not vented to the outside should have a carbon filter fitted which helps to remove odours and, importantly, to protect the cooker hood motor from damage.
It is important to make sure that your grease filter is replaced regularly to prevent grease entering the hood and causing damage or, simply not allowing air to be drawn into the cooker or extractor hood allowing it to simply spill back into the kitchen. Or, if you have a cooker hood with a metal mesh type filter that it is cleaned regularly to prevent it from becoming blocked or damaged.
Grease filters should be replaced every one to six months depending on the level of use and type of cooking you do.
Carbon or charcoal filters should be replaced every three to six months for optimal performance.
How often that you need to replace or clean the filters, regardless of what the manufacturers often will tell you, is down to what type and how much cooking that you do. The more you cook, the more regularly you should replace or clean the filters.
IMAGES AND SIZES ARE FOR ILLUSTRATION ONLY
Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.
Also note that some cooker hood filters can, depending on the model, be very specific to a particular model so please, take care when ordering and don't rely solely on images as they can often look the same or similar yet not be!
More Information About Cooker Hood Filters
Can't Find The Cooker Hood Filter You Need, Not Sure?
Buying spare parts for your
cooker hood at times can be a difficult or frustrating as you try to pick your way through all sorts of information to find what you need and we are here to help you.
We try to make it as simple as possible for you to buy a cooker hood filter but we do appreciate that often people need a bit of extra help.
If you have any questions or need help please get in touch with us about cooker hood spares and get answers as quickly as possible but do please use our contact page or email as a first resort as this allows us time to look up spare parts for you and find any low-cost compatible spares as well, so you get the best options available.
If you are not sure about the suitability of this or any other filter or spare part then please contact us for help as we want you to get the parts you need with as little hassle as possible.
It is very common for people to order the wrong part please, don't be hasty in ordering parts as it is at times a very, very precise thing to do and if you go one step wrong, you'll get the wrong part!
This is a hassle and inconvenience to you obviously but, it makes our life harder as well and can prove costly to all.
We want you to get the right part, the first time.
Please have a look at this guide on finding the correct spare parts and if you've any doubt at all, just ask. We'll answer you quickly and accurately saving you time, hassle and money most often.
Technical And Fault Help
If you need help to track down a fault or try to work out what a fault or error code is telling you then please ask in the forums for assistance.
This is a free service that is available to all and you can access the forums from this link
In there you can get free advice and help from appliance repair technicians who will, if they can, assist you with nailing down what the problem with you r appliance might be.
This service is completely free to use and we do not send you emails etc, share your details or anything else. It is purely there as a free service to help people.
Spare Parts Help
We can assist you directly with identifying spare parts for your appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts.
You can also email us on firstname.lastname@example.org or use the live chat (the blue button below right).
We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes.
If you are unsure if a part will fit your model or you want to confirm any details, just get in touch and we will do all we can to help you.
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UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate
We are going to get any part/s your order to you as fast as we possibly can.
We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and an explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.
Orders placed outwith our normal business hours will not be shipped until the next working day and subject to stock availability.
Please be aware that we show availability and that we do not display live stock levels online.
What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.
The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:
1 to 6 Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.
1 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.
* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.
Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.
If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.
Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.
Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.
Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and that delivery times to more rural areas may vary depending on the service used.
Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.
Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.
Order Transit Times
If the item you have ordered is in stock and the order is placed before 3.00pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days dependant on the service you have chosen, the time your order is placed and stock availability.
If an item is required for a guaranteed next day delivery please contact us in advance to check that this is possible
Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times.
Economy courier Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.
Your order will receive priority handling, packing and be normally be delivered the next working day after dispatch using DPD or Royal Mail Special Delivery for smaller items where with DPD you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.
This option does get the items to you as fast as we can possibly make that happen within the confines of where the stock is held etc.
Please note that on large or bulky items this may be the only option available due to restrictions on other services on both sizes and weights.
Standard Royal Mail Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-15 business days from dispatch.
* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.
Whilst we have tried our best to cover the most common questions here, there are some product and location specific exceptions that may also result in additional charges. If this is the case then a member of our sales team will contact you to discuss the various options before the item is dispatched.
Should you have any delivery queries, please contact a member of our team at email@example.com
Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).
The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.
Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.
Please contact us at firstname.lastname@example.org should you wish to return any item.
Please disclose the reason for returning the item along with details of your order number.
It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.
Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.
Paypal Returns Free
If you paid by Paypal and you have enabled Paypal's "Return Shipping on Us" service then you will be able to claim any return shipping costs from Paypal, including for many international orders. For more information on this service please refer to the Paypal website.
Please contact us on email@example.com within 24 hours of delivery to report any damage.
To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.
Please note we will not accept any liability where freight forwarding is used for damage or loss.
Return of Faulty Goods
You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.
If a product is faulty you can return it to UK Whitegoods for an exchange or refund.
Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.
Return of Non-Faulty Goods
At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.
You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.
It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.
Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).
If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.
It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.
If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.
If you wish to make a return please note that we cannot accept returns if:
- The products have been used, personalised or customised in any way.
- The products have been fitted for fault finding purposes, we will deem it to have been used.
- The product/s were custom special order only items.
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock, KA1 2NP