Cooker Hood Metal Grease Filter

£23.95
SKU
GF02HA
Alternative Part
Typically with you in 1 to 5 days
Commonly used on these brands

Metal grease filter used in a number of cooker hood models made by Elica and sold under various brand names including those shown

Please do note that this metal cooker hood grease filter can be found used on brands and models that are not listed here, if in doubt please check with us before ordering.

Bauknecht Cooker Hood

DDGI 3610 IN, DDG 3660 IN, DDG 3690 IN, DTR 5890/02 IN, DBRI 6910/IN, DDA 3790, DKM 5390 IN, DKEL 5760 IN, DKEL 5790 IN, DBR 5890 IN, DBR 5890 AL, DBR 5890/IN/01, DDLR 5790 IN, DBRI 5810 IN, DKR 5890 IN, DTR 5890 IN, DTR 5890 AL, DBRI 5810/01 IN, DKR 5890/01 IN, DBR 5890/AL/01, DTR 5890 IN/01, DBRI 6910 IN/PT, DBR 5890 IN/PT, DBR 6990 IN/PT, DBRI 5810 IN/PT, DBRI 5810/IN/PT, DDLI 5710/1 IN, DDLE 5790/1 IN, DBRI 6910/IN/PT, DBRI 5810/02 IN, DBR 5890/01 IN PT, DBR 5890/02 IN, DBR 6990/01 IN, DBRI 5810/01 IN PT, DBRI 6910/01 IN PT, DBR 6990/01 IN PT, DBR 5890/02 AL, DKR 5890/02 IN, DGM 2660 IN, DGM 2690 IN, DBRI 6910/01 IN, DBR 5890/01INPT, DDG 3660/2, DDG 3690/2 IN, DGM 2660/2 IN, DBR 6990/IN, DKEL 5760 IN BK, DBR 6990 IXL, DBR 5890 IXL, DBRI 6910 IXL, DDLE 5890 IN, DDGI 5610 IN, DDG 5660 IN, DDG 5690 IN, DDLI 5810 IN, DDGI 3611 IN, DBTR 9190 IXL, DBHF 65 AM X, DBHF 63 LB X, DBHF 95 AM X, DBHF 93 LB X, DBIF 93 AB X, DBR589002PT, DBIF 93 LB X

Cooke & Lewis Cooker Hood

CLHD 29 IX, CLHD 26 IX

Elica Cooker Hood

ALUMINOSE AL/A/90, ALUMINOSE TC3I 4H, ALUMINOSE GME AL/A90, MAYA 0201STDSOFTIX60, MAYA 0201STDSOFTGR90, MAYA 0201STDSOFTIX90, MAYA 0201STDSOFTGR60, FRAME TC3+I ALL A/90, FRAME ALLUMINIO A/90, FLAT GLASS M20 P4T3V, CIRCUS IS.K42 P4T3V, PANTHEON IX/A/60, SEMPIONE IX/A/90, SEMPIONE IX/A/60, FLAT GLASS IXA/90, CIRCUS IX/A/90, CIRCUS IX/A/60, FLAT GLASS IX/A/90, FLAT GLASS IX/A/60, CIRCUS IS.M20 P4T3V, FLAT GLASS ISM20, NUVOLA TN283 4N, CIRCUS 01 M20 P4T3V, CIRCUS 02 M20 IX/A90, SPOT NS H6 S35, FLAT GL. NS S40, CIRCUS 02 M20 PMBL3V, FLAT GLAS M20 PMBL3V, CIRCUS IX/A/70, FLAT GLAS.M20 PMBL3V, CIRCUS IS IX/A/90, FLAT GLASS IXA/60, 208340004406 PRF0038, 208340004402 PRF0038, 208340004401 PRF0038, 208340004408 PRF0038, 208340004405 PR00382, 208340004407 PRF0038, 208340004403 PRF0038, 208340004404 PRF0038, 208202704401 PRF0046, 208297761101 PRF0048, 208202746610 PRF0047, 208334604404 PRF0091, 208334604403 PRF0091, 208334704404 PRF0091, 208334704401 PRF0031, 208334704405 PRF0091, 208283804402 5591754, 208262704407 6811639, 208262704406 6811639, 208262804406 6851639, 208262804407 6851639, 208284004405 PRF0031, 208284004406 PRF0031, 208293046603 PRF0088, 208340004409 PRF0094, 208340004410 PRF0038, 208245304402 PRF0097, 208254204402 PRF0097, 208257404401 PRF0097, 208243204402 PRF0097, 208297704403 PRF0015, 208283904408 PRF0015, 208283904411 PRF0015, 208283904410 PRF0014, 208283904409 PRF0015, 208284004408 PRF0015, 208340004413 PRF0038, 208245304403 PRF0098, 208202846611 PRF0109, 208202846612 PRF0109, 208262704408 PRF0105, 208262804408 PRF0105, 208340004415 PRF0038, 208340004418 PRF0038, 208340004419 PRF0038, 208340004416 PRF0038, 208340004417 PRF0038, 208202746612 PRF0109, 208334704406 PRF0098, 208340004411 PRF0038, 208340004412 PRF0038, 208340004414 PRF0038, 208202746611 PRF0109, 208297861102, 208340004430 PRF0038, 208340004424 PRF0038, 208340004425 PRF0038, 208340004423 PRF0038, 208340004426 PRF0038, 208340004427 PRF0038, 208340004429 PRF0038, 208340004428 PRF0038, 208202746601 6811524, 208297861101 PRF0049, 208340061120 PRF0051, 208257404402 PRF0118, 208254204403 PRF0118, 208243204403 PRF0118, 208245304404 PRF0118, 208340061122 PRF0051, 208340061121 PRF0051, 208340061123 PRF0051, 208283961104 PRF0049, 208297761102 PRF0048, 208284061103 PRF0048, 208283961103 PRF0049, 208284061104 PRF0048, 208340061114 PRF0051, 208340061115 PRF0051, 208340061117 PRF0051, 208340061118 PRF0051, 208340061111 PRF0051, 208340061110 PRF0051, 208340051109 PRF0051, 208340061108 PRF0051, 208340061107 PRF0051, 208340061119 PRF0051, 208340061124 PRF0051, 208243246602 PRF0118, 208243204404PRF00973, 208245304405PRF00973, 208245304406PRF00973, 208254204405PRF00973, 208245304407PRF00988, 208254204404PRF00973, 208334704407PRF00988, 208262704409 PRF0105, 208262704410 6811639, 208262704411 6811639, 208226404401 PRF0032, 208262804410 6851639, 208334604405 PRF0091, 208334604406 PRF0091, 208334704408 PRF0091, 208334704409 PRF0091, 208283961101 PRF0049, 208297804401 PRF0007, 208202746616 6811538, 208355404819 6811639, 208355404818 6811639, 208355404802 6851639, 208355404801 6851639, 208355404470 6811703, 208355404471 6851703, 208202746615 6811524, 208202746617PRF01094, 208202746618PRF01094, 208303304401PRF01326, 208303304402PRF01326, 208202846615 6851538, 208202846616 6851542, 208202846617PRF01094, 208202846618PRF01094, 208239746603 6811703, 208243246605 6851703, 208355404457PRF00973, 208334646603PRF00270, 208334746603PRF00270, 208334746604PRF00271, 208343546603PRF00530, 208343546604PRF00530, 208343646603PRF00528, 208343646604PRF00528, 208355404473PRF01183, 208355404474PRF00067, 208355404463PRF01184, 208355404480PRF01184, 208355405207PRF01502, 208355405206PRF01502, 208355405201PRF01502, 208355405202PRF01502, 208355405203PRF01502, 208355404462PRF01183, 208355404615PRF00071, 208355404616PRF00072, 208355405190PRF01052, 208355405192 6811538, 208355405191 6811524, 208355405199PRF01147, 208355405197PRF01139, 208355405169PRF00113, 208355405194PRF00113, 208355405182PRF00528, 208355405183PRF00528, 208355405163 6811703, 208355405193PRF00067, 208355405181PRF00271, 208355405180PRF00270, 208355404458PRF00973, 208334646604PRF00270, 208355405200PRF01183, 20835540516668517035, 208355405184PRF00530, 208355405185PRF00530, 20835540516568515420, 20835540516468515381, 208355405170PRF00113, 208355405195PRF00113, 208355405196PRF01139, 208355404556PRF00487, 208355405198PRF01146, 208355405205PRF01502, 208355404860PRF01131, 208355404861PRF01370, 208355404554PRF00487, 208355404557PRF0049, 208355404558PRF0049, 2082840044026811754, 208297761103PRF0048, 208355404559PRF0049

Ignis Cooker Hood

AKS 670 IX, AKS 970 IX, AKS 603/IX, AKS 921/IX

Ikea Cooker Hood

30151417HDU10S, 30151417HDU10SCAPPEIK, 50151416HDU40S, 50151416HDU40SCAPPEIK, 50244699HDKT1090SCAPPEIK, 70244698HDKT0090SCAPPEIK, 857944501000 (801.511.32HDU00S), 80151132HDU00S, 80151132HDU00SCAPPEIK, 90244701HDVG0060SCAPPEIK, HOO600AL50048858, HOO600S30048883, HOO610AL30048859, HOO640AL10048860, HOO 600 AL 500 488 58, 500 488 08, HOO 600 S 300 488 83, 300 488 83, HOO 610 AL 300 488 59, 300 488 59, HOO 640 AL 100 488 60, 100 488 60, 801.511.32 HD U00 S, 501.514.16 HD U40 S, 301.514.17 HD U10 S, 801.511.32 HD U00S HOOD IK, 301.514.17 HD U10 S HOOD IK, 501.514.16 HD U40 S HOOD IK, 702.446.98 HD KT00 90S HOOD IK, 502.446.99 HD KT10 90S HOOD IK, 102.447.00 HD KT40 90S HOOD IK, 902.447.01 HD VG00 60S HOOD IK, 702.447.02 HD VG10 60S HOOD IK, 502.447.03 HD VG40 60S HOOD IK, 802.819.11, 102.819.19, 103.046.28 HD VG01 60S HOOD IK, 503.046.26 HD VG41 60S HOOD IK, 303.046.27 HD VG11 60S HOOD IK, 803.045.83 HD KT01 90S HOOD IK, 603.045.84 HD KT41 90S HOOD IK, 303.045.85 HD KT11 90S HOOD IK, 803.221.48, 203.221.46

Privileg Cooker Hood

PCHN 722460 X, DGHFG 64 AM X, DGIFG 94 AM X, DGHFG 94 AM X, DGIFG 94 LM X, DGHFG 64 LM X, DGHFG 94 LM X

Whirlpool Cooker Hood

857846801000 (AKR468IX), 857846836000 (AKR468IX), 857847001000 (AKR470IX), 857848001000 (AKR480IX), 857850315000 (AKR503IX), 857850601000 (AKR506IX), 857850601001 (AKR506IX), 857851001000 (AKR510IX), 857852401000 (AKR524IX), 857852415000 (AKR524IX), 857855401900 (AKR5541IX), 857855501900 (AKR5551IX), 857867001020 (AKR670IX), 857867001021 (AKR670IX), 857869615000 (AKR670IX), 857869615900 (AKR670IX), 857868601000 (AKR686IX), 857869401000 (AKR694IX), 857869461000 (AKR694IX), 857879801000 (AKR798IX), 857886101000 (AKR861IX), 857889101000 (AKR891IX), 857889101001 (AKR891IX), 857889115000 (AKR891IX), 857851801000 (AKR918IX), 857851815000 (AKR918IX), 857894301000 (AKR943IX), 857894301002 (AKR943IX), 857899201000 (AKR9501IX), 857899201900 (AKR9501IX), 857899236000 (AKR9501IX), 857848101000 (AKR9511IX), 857848101900 (AKR9511IX), 857848101901 (AKR9511IX), 857848115000 (AKR9511IX), 857848115900 (AKR9511IX), 857848136000 (AKR9511IX), 857896501010 (AKR965AL), 857896501000 (AKR965IX), 857896501001 (AKR965IX), 857896501002 (AKR965IX), 857896510000 (AKR965IX), 857897001021 (AKR970IX), 857899215000 (AKR970IX), 857899215900 (AKR970IX), 857897201010 (AKR9721IX), 857897201000 (AKR972IX), 857897901000 (AKR979IX), 857897915000 (AKR979IX), 857898101000 (AKR981IX), 857898201000 (AKR982IX), 857898261000 (AKR982IX), 857898301000 (AKR983IX), 857898301001 (AKR983IX), 857899501010 (AKR9951IX), 857899501011 (AKR9951IX), 857899501012 (AKR9951IX), 857899501910 (AKR9951IX), 857899515010 (AKR9951IX), 857899501000 (AKR995IX), 857899501001 (AKR995IX), 851428001000 (208202746607AME280), 851425101000 (208202753203AME251), 851443901000 (208262704404AME439), 851443801000 (208262746901AME438), 854404501000 (208262846901AME045), 851444901000 (208262846902AME449), 854404701000 (208283946901AME047), 854404601000 (208283946902AME046), 851444001000 (208284046901AME440), 851444101000 (208297746901AME441), 851444201000 (208297746901AME442), 854404801000 (208297846901AME048), 851432501000 (208307904401AME325), 857803001000 (AKR030IX), 857803101000 (AKR031IX), 851425201000 (208202753204AME252), AKR 759 IX , AKR 951 IX9, AKR 951-1 I1, AKR 951-1 I2, AKR 951-1 I3, AKR 951-1 IX, AKR 982 IX , 857869601000 (AKR696IX), 857869601900 (AKR696IX), KGCH60X, KGCH70X, KGCH90X

More Information
Further Description

Dimensions : 320 x 320 mm

Alternate Part Number 481248058144, GF02HA, WPL481248058144, 5045170790981, 105WP25518, WHP481248058144, D560087, C00345798
Manufacturer Low Cost Spare Parts
Genuine Part Alternative

   Cooker Hood Filters

Cooker hood filters come in two basic formats, the grease filter which filters out grease and stops cooking grease that is carried in steam etc. from clogging up the motor and charcoal or carbon filter that removes odour from the cooking process.

All hoods require a grease filter and this must be fitted. These will be in the form of a foam grease filter, a paper type grease filter or a metal mesh type grease filter.

Any hood not vented to the outside should have a carbon filter fitted which helps to remove odours and, importantly, to protect the cooker hood motor from damage.

It is important to make sure that your grease filter is replaced regularly to prevent grease entering the hood and causing damage or, simply not allowing air to be drawn into the cooker or extractor hood allowing it to simply spill back into the kitchen. Or, if you have a cooker hood with a metal mesh type filter that it is cleaned regularly to prevent it from becoming blocked or damaged.

Grease filters should be replaced every one to six months depending on the level of use and type of cooking you do.

Carbon or charcoal filters should be replaced every three to six months for optimal performance.

How often that you need to replace or clean the filters, regardless of what the manufacturers often will tell you, is down to what type and how much cooking that you do. The more you cook, the more regularly you should replace or clean the filters.

  IMAGES AND SIZES ARE FOR ILLUSTRATION ONLY

Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.

Also note that some cooker hood filters can, depending on the model, be very specific to a particular model so please, take care when ordering and don't rely solely on images as they can often look the same or similar yet not be!

Read why this is important here

  More Information About  Cooker Hood Filters

Spare parts and general advice about cooker hood filters

More information on cooker extraction hoods, how they work and how to make sure they are properly installed

  Can't Find The Cooker Hood Filter You Need, Not Sure?

Buying spare parts for your cooker hood at times can be a difficult or frustrating as you try to pick your way through all sorts of information to find what you need and we are here to help you.

We try to make it as simple as possible for you to buy a cooker hood filter but we do appreciate that often people need a bit of extra help.

If you have any questions or need help please get in touch with us about cooker hood spares and get answers as quickly as possible but do please use our contact page or email as a first resort as this allows us time to look up spare parts for you and find any low-cost compatible spares as well, so you get the best options available.

If you are not sure about the suitability of this or any other filter or spare part then please contact us for help as we want you to get the parts you need with as little hassle as possible.

It is very common for people to order the wrong part please, don't be hasty in ordering parts as it is at times a very, very precise thing to do and if you go one step wrong, you'll get the wrong part!

This is a hassle and inconvenience to you obviously but, it makes our life harder as well and can prove costly to all.

We want you to get the right part, the first time.

Please have a look at this guide on finding the correct spare parts and if you've any doubt at all, just ask. We'll answer you quickly and accurately saving you time, hassle and money most often.

  Technical And Fault Help

If you need help to track down a fault or try to work out what a fault or error code is telling you then please ask in the forums for assistance.

This is a free service that is available to all and you can access the forums from this link

In there you can get free advice and help from appliance repair technicians who will, if they can, assist you with nailing down what the problem with you r appliance might be.

This service is completely free to use and we do not send you emails etc, share your details or anything else. It is purely there as a free service to help people.

 

Low cost spare partsLow cost compatible spare parts are not generic spare parts, they are quite different and fall into several different categories. This means that with some, care must be taken to ensure you get the most appropriate replacement part to suit you.

The most common that we use here is the exact same part as the manufacturer used only from a different source. Most commonly this is as the brand that has its name on the front of the appliance you own will almost certainly not have made all the components themselves so, with a bit of clever sourcing, you can often get exactly the same part but cheaper from elsewhere, even from another manufacturer just using a different part number.

  Save Money On Spare Parts

The savings to be made in some cases are very substantial, in others, it may less and with some not be worth the bother and normally if this is the case we don't even list the compatible.

Another reason for a compatible part being available is more tricky, a part that has been produced specifically as a replica as it is a common or popular part. The simple truth is, some of these are good and some bad with some of the bad ones being extremely cheap indeed but, not very good almost in equal measure.

We do try to weed out these parts, the ones that really aren't worth buying if you ask us and not even list them but for a few, we have for some basic reasons.

The primary one is that people get the idea when they see parts that cheap on certain auction sites and suchlike that these are a bargain and, they are, just not a good one as the part is liable to fail again, often quickly. Sellers on many sites don't care about this, we do so we will tell you not to buy these parts, we will sell them but we are happy to tell you it's a bad idea and why.

If there's no warning about the quality then it means that we have not had any issues with this particular replacement, even if it's not from exactly the same source.

  Obsolete Spare Parts

Another common reason for using compatible parts is that the original is no longer available and an alternative may be the only option available or, a universal spare part.

We are confident on the parts we sell like this as we have a simple yardstick to judge them by that many do not or cannot, we're field service engineers, if we wouldn't fit it then we don't expect our customers to fit them either if the replacement part is inferior.

  Fault Finding

For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.

You can access the forums from this link

Spare parts help and support forums where you can get help and advice from us about parts for washing machines, cookers, dishwashers, fridge freezers and more

Spare Parts Help

We can assist you directly with identifying spare parts for your  appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts.

You can also email us on spares@ukwhitegoods.co.uk or use the live chat (the blue button below right).

We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes.

If you are unsure if a part will fit your  model or you want to confirm any details, just get in touch and we will do all we can to help you.

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Appliance help and support forums where you can talk to actual domestic appliance engineers about washing machines, cookers, dishwashers, fridge freezers and more

Help From Experts

Get help from  repair experts in our forums, a totally free to use service we provide to all.

Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.

To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.

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Find a domestic appliance service engineer to repair your washing machine, dishwasher, cooker, oven, fridge or any other major domestic appliance

Get A Repair

Find a local approved service engineer to repair your  appliance with no charges to you for the use of this service.

Deal directly with the field service technicians that repair  appliances and cut out the middlemen.

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More help, advice and information on how you can repair your own washing machines, cookers, dishwashers, fridge freezers and more

More Repair Information To Help You

Find out more about how to repair your appliance and much more from the self help section of our website

We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate
Munro Place
Kilmarnock
KA1 2NP

spares@ukwhitegoods.co.uk

  Delivery

We are going to get any part/s your order to you as fast as we possibly can.

We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and an explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.

Orders placed outwith our normal business hours will not be shipped until the next working day and are subject to stock availability.

Please be aware that we show availability and that we do not display live stock levels online.

What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.

The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:

1 to ** Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.

3 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.

* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.

Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.

If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.

Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.

Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.

Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and delivery times to more rural areas may vary depending on the service used.

Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.

Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.

  Order Transit Times

If the item you have ordered is in stock and the order is placed before 3.00 pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days depending on the service you have chosen, the time your order is placed and stock availability.

If an item is required for a guaranteed next-day delivery please contact us in advance to check that this is possible

Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times. And that especially busy times, adverse weather and so on that shipping can be slower than normal.

Economy courier Service

Delivery by HermesOrders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability by Evri (Hermes).

Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.

Premium Delivery

Delivery by premium DPD serviceYour order will receive priority handling and packing and be normally be delivered the next working day after dispatch using DPD, UPS or Royal Mail Special Delivery for smaller items where with DPD or UPS you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.

This option does get the items to you as fast as we can make that happen within the confines of where the stock is held etc.

Please note that on large or bulky items, this may be the only option available due to restrictions on other services on both sizes and weights.

Economy Services

Royal Mail deliver service

Most orders are expected to reach UK postcodes in 1-15 business days from dispatch depending on the service level selected.

* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.

Whilst we have tried our best to cover the most common questions here, there are some product and location-specific exceptions that may also result in additional charges. If this is the case, then a member of our sales team will contact you to discuss the various options before the item is dispatched.

Should you have any delivery queries, please get in touch with a member of our team at spares@ukwhitegoods.co.uk

Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).

The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.

  Returns

Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.

Please contact us at spares@ukwhitegoods.co.uk should you wish to return any item.

Please disclose the reason for returning the item along with details of your order number.

It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.

Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.

  Damages

Please contact us on spares@ukwhitegoods.co.uk within 24 hours of delivery to report any damage.

To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.

Please note we will not accept any liability where freight forwarding is used for damage or loss.

  Return of Faulty Goods

You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.

If a product is faulty you can return it to UK Whitegoods for an exchange or refund.

Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.

  Return of Non-Faulty Goods

At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.

You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.

It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.

Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).

If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.

It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.

If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.

If you wish to make a return please note that we cannot accept returns if:

  • The products have been used, personalised or customised in any way.
  • The products have been fitted for fault finding purposes, we will deem it to have been used.
  • The product/s were custom special order only items.
Some, not all it varies on a case by case basis, special order items can be returned but to do so will incur costs, typically restocking fees charged by manufacturers etc and those can be hefty so it is as always better to check suitability before ordering.

UK Whitegoods Limited

Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock,  KA1 2NP

01563 557156

spares@ukwhitegoods.co.uk

© UK Whitegoods Appliance Spares. All rights reserved. Manufacturer logos, images and documentation for informational purposes only.