Washing Machine Bearing Kit
This bearing kit will only fit the models as shown or as specifically advised and will not fit any others even if it looks the same, it probably won't be as there are several that look alike yet are not, please take time to ensure this is correct before ordering. If you are unsure please don't hesitate to contact us and ask for assistance.
As you can see this kit fits a vast range of washing machines and washer dryers, to quickly scan for your model of washer please use "CTRL+f" on your keyboard that will bring up the search function in your browser.
The actual bearing sizes are:
Front large bearing: 6205Z
Rear small Bearing: 6204Z
Candy Washing Machine & Washer Dryer
ACS100, ACS100 SY, ACS100.6SY, ACS101, ACS1040, ACS1040SY, ACS106, ACS120, ACS130, ACS130 UK, ACS130.6SY, ACS130CE SY, ACS130P, ACS130SY, ACS132, ACS136, ACS65SY, ACS80, ACS80.6SY, ACS80SY, ACS840, ACS840SY, ACS86, ACT109ACRS, ACT109ECLYP, ACT129ACRSI, ACTIVA 105AC, ACTIVA 108AC, ACTIVA 1091AC, ACTIVA 109ACR, ACTIVA 125AC, ACTIVA 128AC, ACTIVA 1291AC, ACTIVA 129ACR, ACTIVA 79R, ACTIVA 79RSY, ACTIVA 85AC, ACTIVA 89ACR, ACTIVA 89ACRS, ACTIVA 95AC, ACTIVA 99R, ALCB103TR, ALCB106TR-04, ALCB115-47, ALCL126-47, ALISE CB103T, ALISE CB103TR, ALISEC B123TR, ALISE CB133TR, ALISE CB83TR, AM1042S H/C, AQ100TR, AQ120/1TUK, AQ130 WD, AQ130/1T-80, AQ130/1TUK, AQC101TR, AQC102TR, AQUAVIVA 1000ES, AQUAVVIVA 100AC, AQUAVVIVA 120AC, AQUAVIVA 800ES, AQUAV.CE101, AQUAVIVA 110T, AQUAVIVA 120T, AQUAVIVA 125T, AQUAVIVA 130T, AQUAVIVA 141T, AUTOS 120TR, AUTOS.130TR, C1 145-14S, C1025-37, C1041, C1042T, C1044T, C105TXT-16S, C1105-14S, C1125-14S, C1145-84, C125TXT-16S, C1262T, C145TXT-84, C1506-01S, C1507-01S, C1508-01S, C2 105-84, C2 115-47, C2 125-84, C2 145-47, C2075-01, C2075-47, C2085-16S, C2085-RU, C2085.5, C2095-16S, C2095-RU, C2105-47, C2105-86S, C2105-RU, C2125-47, C2125-86S, C2145-84, C2145-86S, C2510-01S, C2512-01S, C514-80/1, C532, C534/C, C535T, C535T, C535T/C, C535T/D, C536T, C577T, C835T, C844T, CA106TR, CA66TR, CA861TR, CA86TR, CB1013TR, CB1023TR, CB1024T, CB102TR, CB1033TR Y, CB103TR, CB1043TR, CB1043TR M, CB1053TR, CB106TR, CB1213TR EXP, CB1224T, CB123TR, CB50AT, CB52T, CB60.6T, CB60AT, CB613TR, CB62T, CB62TR, CB63TES, CB63TR, CB63TRCKD, CB66TR, CB66TRSY, CB73TR, CB74TR, CB813TR, CB823TR, CB824T CB82T, CB82TR, CB83T, CB83TR, CB85TR, CB86TR, CB86TRSY, CB96TR SY, CBD100-16S, CBD100.65-04, CBD100.6IT, CBD1060-37CO, CBD110, CBD110-47, CBD116-37, CBD116-37SME, CBD1161-37, CBD1163-37S, CBD120-16S, CBD125-14, CBD125-84, CBD130, CBD130-16S, CBD136-37, CBD136-47, CBD140-47, CBD1425, CBD1425-14, CBD145-01S, CBD145-84, CBD145P14, CBD60-85, CBD70 IT, CBD80-85, CBD80P, CBD85.65-04S, CBD85P, CBD86SY, CBD96-37, CBE1025T, CBE1025TS5, CBE1225T, CBE130TV47, CBE1425T, CBE1425T SY, CBE75TR, CBE825T, CBE825TS5, CBE87, CBE88, CBL100, CBL100 PL, CBL100 SY, CBL100.6 SY, CBL106ES, CBL120, CBL120 SY, CBL130, CBL130 SY, CBL130PDE, CBL130PSY, CBL132, CBL140 UK, CBL65.6SY, CBL75.6SY, CBL76ES, CBL85, CBL85 SY, CBL85.6SY, CBL863ES, CBL864ES, CBL86ES, CBL90, CBL96ES MIRO, CDB115-80, CDB134-SY, CDN130TR, CE104, CE104/1, CE1049T, CE1055T TEMPO, CE114, CE124, CE124/1, CE1249T, CE450, CE520T, CE530, CE537/C, CE537/D, CE538/D, CE538T/C, CE615, CE621T, CE623R, CE625TR, CE629T, CE650TR, CE820T/823T, CE823T, CE84, CE849T, CE850TR, CE94, CG1054.3T, CG1054T, CG1254T, CG544T, CG554T, CG564T/C, CG574T/D, CG623T, CG644.3T, CG644T, CG854.3T, CG854T, CGA814R, CHIARA 552TR, CHIARA 553AT, CHIARA 742SET, CHIARA 762TR, CHIARA 772ETR, CI100A, CI100T BLU, CI100T METAL, CI100T ROSSO, CI100T Y, CI100TR, CI1016TR, CI1051T, CI120TR, CI120TR EXP, CI537T, CI57TR, CI622T, CI624T, CI627T, CI637T, CI656TR, CI813T, CI816TR, CI824T, CI827TR ES, CI833T, CI950TR, CIN100T, CIN100TUK, CIN126TL-37S, CIN60T, CIN80T, CIW100T, CIW100TUK, CJ514, CJ524/C, CJ534/D, CJ534AT, CJ543T, CJ643T, CJA52T, CJE813, CM1 126-80, CM106TXT-01, CM106TXT-03S, CM1146-80, CM1146S-80, CM126.5TXT, CM126TXT-01, CM126TXT-16S, CM146HTXT-01, CM146HTXT-03, CM146TXT-1, CM146TXT-14M, CM1612-80, CM1612J, CM2 136-80, CM2 146-14, CM2 146-47, CM2 146-80, CM2 166-14, CM2076-18S, CM2086-01, CM2086-18S, CM2106-01, CM2106-16S, CM2106.5, CM2106S-01S, CM211-37S, CM2116-37S, CM2116/1-47, CM2126-03S, CM2126-14, CM2126-47, CM2136-14, CM2136-47, CM2146-14, CM2146-47, CM2146-86S, CM2610-37, CM2611S-37, CM611TXT-37, CM613TXT-37, CM614TXT-37, CMD106, CMD106-16S, CMD126-01, CMD126-04S, CMD126-50HZ, CMD136-80, CMD136-86, CMD146-80, CMD146S, CN100T ARGOS, CN105T, CN116TUK, CN126T-80, CN126TUK, CN136T-80, CN136TUK, CN450 UK, CN50T, CN53.1/C, CN53.1/D, CN55AT, CN60AT, CN60T, CN63T, CN63T C.I., CN63TCKD, CN63TRU-03S, CN65AT, CN65AT-01S, CNA135-80, CNA145-80, CNE100TV, CNE101T, CNE103T-04S, CNE108T, CNE109T, CNE110TV47, CNE128T, CNE128TV-01S, CNE138T, CNE148T, CNE148TSY, CNE78T, CNE85TS, CNE85TV, CNE88T, CNE88TV47, CNE89T, CNL085-03S, CNL105-37S, CNL125-84S, CNL135AQ-80, CNL136-47S, CNL145-83S, CNL69-01S, CNV256-80, CNW136T, CNWD136, CNWD146, CS085TXT-03S, CS085TXT-RU, CS105TXT, CS105TXT-16S, CS1105-16S, CS115TXT-01, CS115TXT-03, CS125TXT, CS125TXT-16S, CS2 084-03, CS2 094-03, CS2 104-03, CS2075-01, CS2084-RU, CS2085-03S, CS2085-16S, CS2094-RU, CS2104-RU, CS2105-01, CS2105-03S, CS2105-16S, CS2108-RU, CS2115-16S, CS2125-16S, CS2125-RU, CS288-RU, CSBE100TV-03, CSBE640TR, CSBE740TR, CSBE840TS5, CSBL100**, CSBL100 SY, CSBL75, CSBL75 SY, CSBL85, CSBL85 SY, CSD100-01, CSD100-03S, CSD120-03S, CSD80, CSD85, CSD85-03S, CSG424T, CSG624T, CSI415T, CSI615T, CSN52AT, CSN62AT-01S, CSN62T, CSN62T-03S, CSNE103TV-03, CSNE82T-01S, CSNE93TV-03S, CSNL085-03S, CSNL105-03S, CSW105-03, CWB100-37S, CWB110-80, CWB120-37S, CWB80-37S, CWD126-47, CWD146-47, CY104TXT-16, CY1084-16S, CY2 1035-03 CY2074-01S, CY2084-16S, CY2104-16S, CYNL084-03S, D.QUICK120TR, D.QUICK130TR, D.QUICK131, ECO 1000, ECO 1001, EXCLUS 751TR, GO105-01, GO106-01, GO106-37, GO1060D-01, GO106TXT-01, GO11-37S, GO116TXT-37, GO126-14, GO126-37, GO126-80, GO126S-80, GO126TXT-01, GO136-14, GO145-84, GO146-14, GO146-80, GO146-84, GO146HTXT-01, GO510-07S, GO510-16S, GO5100D-16S, GO511-16S, GO512-16S, GO514-86S, GO 610-37S, GO 6100D-16S, GO 610S-01S, GO610TXT-07S, GO611-37S, GO 612-37S, GO 612-47, GO 612TXT-07S, GO612X-37S, GO613-47, GO614-47, GO 614-86S, GO 614HTXT-16, GO 614TXT-14S, GO67-18S, GO68-18S, GO75-01, GO 85-01, GO85-07S, GO86-01, GO95-07S**, HOL1002TL, HOL1003TL, HOL1040TXT, HOL162, HOL182, HOL186, HOL62, HOL803TL, HOLIDAY 1035, HOLIDAY 1040, HOLIDAY 804, KITCB83TR, KITCB83TSM, KITCZM167, KIT GO 107TXT, KIT GO 87CKD, LADY C 623CKD, MY LOGIC 1041, MY LOGIC 10, MY LOGIC 10/F, MY LOGIC 1041A, MY LOGIC 10A, MY LOGIC 10SY, MY LOGIC 12, MY LOGIC 13, MY LOGIC 13 SY, MY LOGIC 7, MY LOGIC 741, MY LOGIC 8, MY LOGIC 8 SY, MY LOGIC 841AC, MY LOGIC 8A, MY LOGIC 9, SELECTA 732ETR, SELECTA 743SETR, SELECTA 731TR, SMART COM13, SMART COMP13, SMART 12 ACTIVIVA , SMART 13, SMART 13 DE, SMART13D, SMART 13SYM, SPRINT 100TR, SPRINT 101TR, SPRINT 110TR, SPRINT 120TR, WDDQ130 UK, WM1001, WM601, WM801, WP900
Hoover Washing Machine & Washer Dryer
A052, A052S, A061S, A061S KUWAIT, A0620, A062S, A0820, A087 011, A089 011HC, A107 071, A109 011HC, A125SX/1, A127 071, AA212 011, AA230 001, AA231 061, AA232 011, AA232 021, AB100, AB105 001, AB110, AB110 011, AB110 021, AB115 001, AB130 001, AB130 011, AB130 021, AB135 001, AB90 011, AB90 021, ABA11 001, AC110 001, AC115 001, AC120 001, AC121 01, AC125 001, AC327 001, AC90 001, AC95 001, ACA10 001, ACM110 01, ACM15, AE110 021, AE110 031, AE112 011, AE113 071, AE130 001, AE130 021, AE130 031, AE131 061, AE135 001, AE136 001, AE137 001, AE140 001, AE140 031, AE142 011, AE143 071, AE145 001, AE146 001, AE147 001, AE160 021, AE160 031, AE161 061, AE162 011, AE163 071, AEA14 007, AI100 11, AI1040, AI120 61, AI120PL, AI130 01, AI130 41, AIS136 31, AIS136PL, AIS136SY, AL120, AL120 01, AL120 11, AL120 31, AL126 11, AL130, AL130 01, AL130 11, AL130 31, AL131 31, AL132 11, AL80, AL80 11, AL86 11, ALA122 01, AM100LEB, AM1042S11, AM110 01, AM110 11, AM110LEB, AM115 01, AM120 01, AM1243S 11, AM130 11, AM131 11, AM132 11, AM540S 11, AM640S, AM640S 11, AM842S, AM842S H/C, AM843S 11, AMA122 07, AMC121 01, AR210 031, AR213 071, AR230 031, AR233 071, AS110, AS110 021, AS110 031, AS111 061, AS112 011, AS113 071, AS115 001, AS116 001, AS120, AS125 001, AS126 001, AS130, AS130 021, AS130 031, AS131 061, AS132 011, AS133 071, AS135 001, AS136001, AS90 031, AS92 011, ASA120, AV210 011, AV210 021, AV230 011, AVA20 007, AVA22 007, AWA11 007, CA230 003, CA231 03, CA232 UK, H100EPL, H110M, H110M6 SY, H120E, H120M, H130E, H130E UK, H130M, H130M CMT, H5 13MCE, H5 13MDE, H5 14 ENL, H5 14EDE, H50AT SY, H60AT SY, H70M6 SY, H80E, HC110M UK, HC120M UK, HC130M UK, HC6120MUK, HC6130MUK, HDB244-80, HDB284-80, HDB284-SY, HLN6212, HMC131 CWS, HN33 5654, HN33 6804, HN336104-30, HN4105-30S, HN4805-30S, HN5060-30, HN5065-30, HN5075-30, HN5125-84S, HN5135-83M, HN565.5-04S, HN6125-89S, HN6135-84, HN6135-86S, HN6145-86S, HN6655-30, HNL2126-80, HNL2126S-80, HNL2136-80, HNL2136S, HNL3146-80, HNL3146S-80, HNL3166Z-80, HNL6106-37S, HNL6106.5-04, HNL6106P, HNL6106Z-30, HNL6126, HNL6126P30, HNL6126S, HNL6136S, HNL6146-83, HNL6146-84, HNL6146-86, HNL686-30, HNL686-37S, HNL7126-80, HNL7126S-80, HNL7146-80, HNL9116-85S, HNL9126-16S, HNL9136-03S, HNL9136-37S, HNL9136-80, HNL9136P, HNL9146Z, HNS4085-30, HNS4105-30, HNS5065-30, HNS6105-16S, HNS6105P-3, HNS6125P-3, HNS9125-16S, HNS9125P, HNWF3135, HNWF3137, HNWL3126, HNWL3136, HNWL3136S, HNWL6126E-30, HNWL6136, HNWL6136-84, HNWL6136-84S, HNWL6136-85S, HNWL6136S-80, HNWL6146, HNWL7136, HNWL7136-80, HNWL7136S, HNWL7146-80, HNWS6125, HNWS6125-03, HP12J-80, HP13-80, HP13ECE, HP13EDE, HP14-80, HP14J-80, HP6 110M, HP6 120M, HP6 130M, HPA135-80, HPB145-80, HPE236-80, HPL145-84, HPL146-84, HPM110, HPM120, HPM130, HPWD136-80, HQ130, HQ150, HS100I, HSE120UK, HSE130M, HSW110M UK, HSW146-80, HSW2115M, HSW2125M, HSWD126-80, HSWD146, HVP13, HW120M UK, HW120PROMO, HW130M UK, HW130 PROMO, HW5213MUK, HW6313ECE, HW6313MUK, HWB240-80, HWB280-30S, HWB280-80, HWD120-80, HWD120TD80, HWD130J-80, HWM120TS80, HWP12-80, KIT H66T CKD, KITHNL3137, LSTEEL1059E, OHNL6116, PE235, PE235-80, PPA 136-80, PPW126-80, SE130 011, SE220 001, SE230 01, SE234-80, SPB11, SPC12 001, VHD106-16S, VHD146-86S, VHD610-30, VHD611P-30, VHD612Z-14, VHD614-84, VHD614Z-14, W105SX/1, WA110 001, WA115 001, WB120 001, WB120 011, WB120 021, WB125 001, WDM120 01, WDM125 01, WDM130 01, WDM130 11, WE120 031, WE140 001, WE140 031, WE143 071, WE145 001, WE146 001, WE147 001, WS130 001, WS135 001, WS136 001, WSE130 011
|Further Description||30-52-11/12.5 (D453065)|
|Alternate Part Number||5045177168387, 05-HV-20, 92445600, 05HV20|
|Manufacturer||Low Cost Spare Parts|
Washing Machine Drum Bearings
Washing machine bearings tend to fail gradually as the front water seal, or bearing seal, wears and starts to allow water into the actual bearings themselves. This water gets into the actual ball race and corrodes the bearing causing it to fail. In most cases this means that the washing machine is noisy long before the washer bearings actually "collapse" as such but, it is vital that they are replaced before they reach this stage to prevent further damage to the drum or support spider.
Your washing machine will almost certainly have a brass phosphorous bush on the drum shaft and this seals to the front bearing seal, it is imperative that there is no damage to this bush. If it is damaged in any way then the likelihood is that replacement bearings will not last more than a few months after being replaced. Please don't try to use anything on this bush to clean it other than a soft cloth as the metal is very soft and liable to become damaged should you use even a very mild sandpaper on it.
If the bearing bush on the drum support spider is damaged then it will require to be replaced.
When replacing washing machine bearings it is advisable that you also replace the tub seal where possible. Since it is such a time consuming and involved repair there is no point going to all the trouble to replacing the washing machine bearings only to find that a seal that costs just a few pounds causes a leak and you have to strip the washing machine down again to replace it. It is rare that professional engineers will not replace this seal as a matter of course when replacing and washing machine or washer dryer bearings.
Drum bearing replacement on most any washing machine or washer dryer will involve a considerable amount of time and skill as the entire washing machine is usually stripped down with the whole tub removed. It is not normally a job that we recommend for DIY repairs unless you have a reasonable amount of skill in such repair work. For that reason, we have included a link to find a washing machine repair engineer below, on this page.
Washing machine and washer dryer bearings, like many other spares, are subject to low cost, cheap alternative parts some of which are okay and some of which are just absolute rubbish. In particular, it is especially important that you get a good bearing seal to prevent water ingress to the bearings themselves. Please do be aware that these cheap sets are out there and there are a lot of traders that don't care, they are only interested in being the cheapest.
Changes On Production
There are some models from a number of manufacturers that will have different bearings in the same model number but, the production code will alter. Normally we will note this on the listing where we've found it but as nobody is told what changes are made this can be a challenge at times unless we've sussed it.
Increasingly we are seeing sealed tanks or drums being used where they are it's a full assembly that you get and, there's no alternative to that.
Even if you can break into it, split the tank and replace the bearings there is no information on what bearings or seal is used to order replacements until you get them out and, hopefully, get that information.
More Information About Washing Machine Bearings
There is considerable information on UK Whitegoods about the washing machine and washer dryer bearing replacement and links to articles which may help are listed below. Each one will open n a new window or tab so you don't lose this page.
Can't Find The Bearings You Need
Bearings are usually pretty much standard sizes for the most part but there's some oddball ones but the bearing seal can be an issue at times. These can be very specific and they have to be absolutely bang on or the bearings will just fail again.
We try to make it as simple as possible for you to buy spare parts for your washing machine but if you are even a little unsure or want help just ask, we are happy to help you.
You can get in touch with us about washing machine bearings and get answers as quickly as possible using our contact page, live chat or email as this allows us time to look up spare parts for you and find any low cost compatible washing machine spares as well, so you get the best options possible.
IMAGES AND SIZES ARE FOR ILLUSTRATION ONLY
Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.
Also note that some washing machine bearings and their related components can, depending on the model and product codes etc so please, take care when ordering and don't rely solely on images as they pretty much all look the same!
For technical support on washing machines please use our washing machine and washer dryer forum where engineers will assist you if possible.
If you need help fitting a part or diagnosing a problem with your washing machine then the washing machine forum is the place to go, we are sorry but in most cases be unable to offer technical support by any other method.
Low cost compatible spare parts are not generic spare parts, they are quite different and fall into several different categories. This means that with some, care must be taken to ensure you get the most appropriate replacement part to suit you.
The most common that we use here is the exact same part as the manufacturer used only from a different source. Most commonly this is as the brand that has its name on the front of the appliance you own will almost certainly not have made all the components themselves so, with a bit of clever sourcing, you can often get exactly the same part but cheaper from elsewhere, even from another manufacturer just using a different part number.
Save Money On Spare Parts
The savings to be made in some cases are very substantial, in others, it may less and with some not be worth the bother and normally if this is the case we don't even list the compatible.
Another reason for a compatible part being available is more tricky, a part that has been produced specifically as a replica as it is a common or popular part. The simple truth is, some of these are good and some bad with some of the bad ones being extremely cheap indeed but, not very good almost in equal measure.
We do try to weed out these parts, the ones that really aren't worth buying if you ask us and not even list them but for a few, we have for some basic reasons.
The primary one is that people get the idea when they see parts that cheap on certain auction sites and suchlike that these are a bargain and, they are, just not a good one as the part is liable to fail again, often quickly. Sellers on many sites don't care about this, we do so we will tell you not to buy these parts, we will sell them but we are happy to tell you it's a bad idea and why.
If there's no warning about the quality then it means that we have not had any issues with this particular replacement, even if it's not from exactly the same source.
Obsolete Spare Parts
Another common reason for using compatible parts is that the original is no longer available and an alternative may be the only option available or, a universal spare part.
We are confident on the parts we sell like this as we have a simple yardstick to judge them by that many do not or cannot, we're field service engineers, if we wouldn't fit it then we don't expect our customers to fit them either if the replacement part is inferior.
For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.
Spare Parts Help
We can assist you directly with identifying spare parts for your appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts.
You can also email us on email@example.com or use the live chat (the blue button below right).
We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes.
If you are unsure if a part will fit your model or you want to confirm any details, just get in touch and we will do all we can to help you.
Help From Experts
Get help from repair experts in our forums, a totally free to use service we provide to all.
Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.
To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.
Get A Repair
Find a local approved service engineer to repair your appliance with no charges to you for the use of this service.
Deal directly with the field service technicians that repair appliances and cut out the middlemen.
More Repair Information To Help You
We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate
We are going to get any part/s your order to you as fast as we possibly can.
We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and an explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.
Orders placed outwith our normal business hours will not be shipped until the next working day and subject to stock availability.
Please be aware that we show availability and that we do not display live stock levels online.
What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.
The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:
1 to 6 Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.
1 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.
* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.
Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.
If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.
Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.
Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.
Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and that delivery times to more rural areas may vary depending on the service used.
Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.
Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.
Order Transit Times
If the item you have ordered is in stock and the order is placed before 3.00pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days dependant on the service you have chosen, the time your order is placed and stock availability.
If an item is required for a guaranteed next day delivery please contact us in advance to check that this is possible
Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times.
Economy courier Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.
Your order will receive priority handling, packing and be normally be delivered the next working day after dispatch using DPD or Royal Mail Special Delivery for smaller items where with DPD you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.
This option does get the items to you as fast as we can possibly make that happen within the confines of where the stock is held etc.
Please note that on large or bulky items this may be the only option available due to restrictions on other services on both sizes and weights.
Standard Royal Mail Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-15 business days from dispatch.
* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.
Whilst we have tried our best to cover the most common questions here, there are some product and location specific exceptions that may also result in additional charges. If this is the case then a member of our sales team will contact you to discuss the various options before the item is dispatched.
Should you have any delivery queries, please contact a member of our team at firstname.lastname@example.org
Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).
The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.
Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.
Please contact us at email@example.com should you wish to return any item.
Please disclose the reason for returning the item along with details of your order number.
It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.
Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.
Paypal Returns Free
If you paid by Paypal and you have enabled Paypal's "Return Shipping on Us" service then you will be able to claim any return shipping costs from Paypal, including for many international orders. For more information on this service please refer to the Paypal website.
Please contact us on firstname.lastname@example.org within 24 hours of delivery to report any damage.
To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.
Please note we will not accept any liability where freight forwarding is used for damage or loss.
Return of Faulty Goods
You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.
If a product is faulty you can return it to UK Whitegoods for an exchange or refund.
Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.
Return of Non-Faulty Goods
At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.
You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.
It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.
Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).
If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.
It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.
If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.
If you wish to make a return please note that we cannot accept returns if:
- The products have been used, personalised or customised in any way.
- The products have been fitted for fault finding purposes, we will deem it to have been used.
- The product/s were custom special order only items.
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock, KA1 2NP