Washing Machine Element With Thermistor
Candy Washing Machine
CWB714-80S, GO1482-80, GO4146-80, GOF462-80, CWB714D-80S, GO282/1-80, GO482/1-80, GOF462S-80, GO106/1-16S, GO282/2-80, GO482/2-80, GOF662-80, GO1282-80, GO282-80, GO482-80, B4S, B6S, 31002212 (CKDGO128), 31002734 (CKDGO86-1), 31003289 (CKDGOKF086), 31003290 (CKDGOKF710), 31002699 (CO0855F-07S), 31003623 (CO086F-07S), 31002700 (CO0955F-07S), 31002701 (CO1055F-07S), 31003146 (CO105DF-16S), 31002887 (CO105F-1-16S), 31002757 (CO105F-16S), 31002859 (CO106.5F-12S), 31003624 (CO106DF-07S), 31003177 (CO106F-03S), 31003176 (CO106F-1-03S), 31003531 (CO106F-2-03S), 31003574 (CO107F-37S), 31002860 (CO108F-12S), 31003530 (CO108F-37S), 31002995 (CO116F-1-47), 31003878 (CO116F-2-47), 31002994 (CO116F-47), 31003783 (CO117F-47), 31003352 (CO126F-1-84S), 31002723 (CO126F-47), 31003351 (CO126F-84S), 31003727 (CO127DF-12), 31003148 (CO127DF-16S), 31003413 (CO127DF-2-16S), 31003651 (CO127DF-3-16S), 31003728 (CO128DF-12), 31002724 (CO136F-47), 31003843 (CO146DF-84), 31002974 (CO146F-1-14S), 31003881 (CO146F-2-14S), 31003350 (CO146F-84), 31002979 (CO166F-1-14S), 31002805 (CO166F-14S), 31003869 (CO166F-2-14S), 31003349 (CO166F-84), 31003422 (CO217-47), 31003481 (CO372-47), 31004256 (CO372S-47), 31003955 (CO373-47), 31004333 (CO373-L1-47), 31004332 (CO373-L-47), 31002688 (COS085D-07S), 31002694 (COS085F-07S), 31002695 (COS095F-07S), 31002689 (COS105D-07S), 31003151 (COS105DF-1-16S), 31003150 (COS105DF-16S), 31003848 (COS105DF-2-16S), 31002891 (COS105F-1-36S), 31003851 (COS105F-2-36S), 31002756 (COS105F-36S), 31004047 (COS106D-07S), 31003450 (COS106DF-07S), 31002690 (COS125D-07S), 31002892 (COS125D-1-16S), 31002758 (COS125D-16S), 31002697 (COS5108F-07S), 31002698 (COS588F-07S), 37500527 (CT714), 37500444 (CT735T), 37502481 (CTI1023V), 37502473 (CTI1034ES), 37502457 (CTI623T), 37502689 (CTI636T), 37502424 (CTI643T), 37502432 (CTI643TAR), 37502622 (CTI653T), 37502564 (CTI803), 37502507 (CTI812V), 37502499 (CTI822TV), 37502515 (CTI843T), 37502549 (CTI953T), 37502556 (CTI953TNO), 37502531 (CTI974TAR), 37502523 (CTI974TV), 31800076 (CWB1307-01S), 31800079 (CWB1308-37S), 31800074 (CWB714-80S), 31800089 (CWB714D-80S), 31800114 (CWB814D-80S), EVO1482D2, 37503208 (EXCLUS.60TOP), 31001907 (GO106CKD), GO714/1, 31004129 (GO860DF-X), 31004128 (GO870DF-X), 31006949 (GV4117DC3-S), 31006178 (GV4DH1073), 31006864 (GV4DHS1273), 31006319 (GV4DHW1273), 31006320 (GV4DW1272), 31006870 (GVDHS1283), 31006861 (GVDHWS1483), 31006322 (GVLHWS1484), 31006862 (GVLHWS1594), 31044621 (LBB4SFR), 37502416 (LBCHIARA62T), 37507266 (LBCHIARA850T), 37505377 (LBCHIARAT65), 39933031 (LBCR61UNI), 39933429 (LBCR81UNI), 37500535 (LBCT1106), 37500543 (LBCT1108T), 37500709 (LBCT502), 37500691 (LBCT504), 37500683 (LBCT513), 37500667 (LBCT524), 37500675 (LBCT535), 37500576 (LBCT546T), 37500584 (LBCT548T), 37501970 (LBCT548TARG), 37500592 (LBCT559T), 37501822 (LBCT621), 37501814 (LBCT635T), 37500154 (LBCT703), 37500451 (LBCT708T), 37500469 (LBCT716T), 37500162 (LBCT725T), 37500170 (LBCT745T), 37500188 (LBCT908), 37500493 (LBCT919T), 37500485 (LBCT922TFR), 37500519 (LBCT934), 37500196 (LBCT946T), 37502077 (LBCT946TAR), 37505310 (LBCTA105DE), 37504974 (LBCTA105FR), 37505419 (LBCTA105S), 37507076 (LBCTA106TV), 37506987 (LBCTA106TVSY), 37506995 (LBCTA107TV), 37507050 (LBCTA107TVSY), 37505260 (LBCTA115), 37505146 (LBCTA115IT), 37505328 (LBCTA125), 37505344 (LBCTA125DE), 37505500 (LBCTA125RU), 37507084 (LBCTA126TV), 37507001 (LBCTA127TV), 37507043 (LBCTA127TVSY), 37507068 (LBCTA86TV), 37506961 (LBCTA86TVSY), 37506979 (LBCTA87TV), 37505153 (LBCTA95), 37504982 (LBCTA95FR), 37507381 (LBCTAS100FR), 37507373 (LBCTAS120ES), 37507365 (LBCTAS120FR), 31000071 (LBCTAS120IT), 37507357 (LBCTE82TV), 37504305 (LBCTI1045TVE), 37504313 (LBCTI1245TVE), 37502580 (LBCTI402), 37502598 (LBCTI412), 37502606 (LBCTI433), 37502671 (LBCTI453TARG), 37502655 (LBCTI453TUNI), 37502663 (LBCTI463T), 37502648 (LBCTI473T), 37502572 (LBCTI523), 37502614 (LBCTI542T), 37504008 (LBCTI622), 37504701 (LBCTI632), 37503992 (LBCTI642T), 37502440 (LBCTI653TNO), 37504388 (LBCTI814V), 37504370 (LBCTI832AC), 37504495 (LBCTI832ITAC), 37504321 (LBCTI845TVE), 37504693 (LBCTI852AC), 37503364 (LBCTI985ES), 37507332 (LBCTL1040), 37507191 (LBCTL104TVSY), 37506458 (LBCTL107TVFR), 37507225 (LBCTL124TVSY), 37507217 (LBCTL124TVSYCE), 37506466 (LBCTL127TVF), 37507027 (LBCTL84TV), 37507175 (LBCTL84TVSY), 37507035 (LBCTL84TVSYC), 37506441 (LBCTL87TVFR), 37507241 (LBCTR103TFR), 37506490 (LBCTR55), 37506482 (LBCTR65), 37506474 (LBCTR67T), 37507316 (LBCTR68TFR), 37507258 (LBCTR83TFR), 37505286 (LBCTS100T), 37504966 (LBCTS40FR), 37505237 (LBCTS41T), 37505427 (LBCTS41TAR), 37505195 (LBCTS42T), 37507092 (LBCTS43T), 37505054 (LBCTS51FR), 37507126 (LBCTS52T), 37507134 (LBCTS54TES), 37507142 (LBCTS55TES), 31000069 (LBCTS56AT), 37505211 (LBCTS60T), 37505468 (LBCTS60TRU), 37505047 (LBCTS62FR), 37505435 (LBCTS62TAR), 37507100 (LBCTS63T), 31000110 (LBCTS66ATIT), 37506367 (LBCTS79TFR), 37505278 (LBCTS80T), 37505039 (LBCTS80TVFR), 37505526 (LBCTS81TV), 37507118 (LBCTS83T), 37505294 (LBCTT103TV), 37505450 (LBCTT103TVAR), 37505302 (LBCTT103TVDE), 37504990 (LBCTT103TVFR), 37505492 (LBCTT103TVRU), 37506300 (LBCTT122TVS), 37505336 (LBCTT123TVDE), 37505203 (LBCTT53T), 37505187 (LBCTT53TIT), 37505021 (LBCTT63TFR), 37505518 (LBCTT63TS), 37505179 (LBCTT64TITA), 37507159 (LBCTT65TES), 37506953 (LBCTT67T), 37505245 (LBCTT73TV), 37505161 (LBCTT73TVIT), 37507167 (LBCTT75TES), 37505443 (LBCTT82TVAR), 37505013 (LBCTT82TVFR), 37505484 (LBCTT82TVRU), 37505401 (LBCTT82TVS), 37505005 (LBCTT93TVFR), 37505369 (LBEXCLEST65), 37505351 (LBSELECT450), 37505757 (LSCTS41), 37502630 (SELECTA410), TS12, TS15, TS16P, TS20I, TS22I, TS23P, TS25, 33000118 (CFCGG54S), 35302108 (CFCGG54S)Hoover Washing Machine
VHDS609-30, VHDS6113D-30, VHDS6123PD, VHD822, VHD822/1-80, HWB814D-80S, OPH714D/2-80, SE148/1-80, VHD822-80, OPH147/2-80, OPH714D-80, SE148-80, VHD842/1-80, OPH147-80, OPH714DS, VHD8122-80, VHD842-80, OPH148-80, OPH714DS/2-8, VHD8142-80, VHD844DB-80, OPH614-80, OPH714DS1-80, VHD8143DB-80, WMH148DF/1-8, OPH616/1-80, SE147, VHD822/1-80, WMH148DF-80, OPH616-80, SE147/1-80, 31006325 (DXA 47-1-AUS), 31006324 (DXC 27-1-AUS), 31003548 (DYN 7124DZ-1-30), 31003277 (DYN 7124DZ-30), 31004335 (DYN 7125DZ-30), 31003631 (DYN 7144D-1-16S), 31003579 (DYN 7144D-16S), 31004354 (DYN 7144D-84), 31004317 (DYN 7144D-DK), 31003556 (DYN 7144DP-89S), 31004353 (DYN 7164D-84), 31003827 (DYN 8124D-17), 31003539 (DYN 8124D-18S), 31003833 (DYN 8124D-80), 31003270 (DYN 8124DZ-30), 31004334 (DYN 8125DZ-30), 31003900 (DYN 81424D-1-84), 31003899 (DYN 81424D-84), 31003956 (DYN 8144D-1-89S), 34315002 (DYN 8144D-80), 31003364 (DYN 8144D-84), 31003502 (DYN 8144D-89S), 31004112 (DYN 8144DB-2-80), 31003601 (DYN 8144DB-80), 31003576 (DYN 8144DHC-16S), 31004381 (DYN 8144D-L1-80), 31004355 (DYN 8144D-L-84), 31003276 (DYN 8146P-30), 31003390 (DYN 8146P-84S), 31003540 (DYN 8146PB-16S), 31004331 (DYN 8146P-L-30), 31003692 (DYN7124D-1-85S), 31003405 (DYN7124D-85S), 31003269 (DYNS 6104DZ-30), 31004328 (DYNS 6105DZ-30), 31003275 (DYNS 6126P-30), 31003543 (DYNS 7104DZG-30), 31004327 (DYNS 7105DZG-30), 31003959 (DYNS 7126PG-16S), 31003552 (DYNS 7126PG-30), 31004326 (DYNS 7126PG-L-30), 31003509 (DYNS7124DG-1-89S), 31800083 (HWB 814D-30S), 31800075 (HWB 814D-80S), 37505849 (LB 205E-1), 37502788 (LB T 0500), 37502770 (LB T 0800), 37502846 (LB T 0830), 37503562 (LB T 107S CH), 37502747 (LB T 1090), 37502812 (LB T 1090 CH), 37503273 (LB T 1095), 37505831 (LB T 185E-1), 37505856 (LB T 225E-1), 37503240 (LB T0500 ISR), 37503471 (LB T055S ISR), 37503463 (LB T055S UNI), 37504487 (LB T065S ARG), 37503984 (LB T065S SIN), 37503489 (LB T065S UNI), 37504396 (LB T075S 011), 37503257 (LB T0800 ISR), 37503505 (LB T080S ISR), 37503497 (LB T080S UNI), 37503513 (LB T085S UNI), 37503521 (LB T085SISR), 37503539 (LB T085SNORD), 37503547 (LB T095S UNI), 37503554 (LB T107S UNI), 37503596 (LB T109S UNI), 37505930 (LB T120E 011), 37503604 (LB T129S UNI), 37504412 (LB T205E 011), 37504420 (LB T225E), 37503448 (LBT050S SUNI), 37503588 (LBT107SNORD), 31004024 (MK 7160-1-84), 31004023 (MK 7160-84), 31004358 (MK 7164D-1-84), 31004357 (MK 7164D-84), 37505393 (MK 7164D-84), 31003052 (OPH 147-2-80), 31002996 (OPH 147-80), 31001881 (OPH 148-80), 31003070 (OPH 148-80), 31002791 (OPH 513-86S), 31003684 (OPH 610-86S), 31002886 (OPH 613-1-86S), 31002792 (OPH 613-86S), 31002788 (OPH 614-1-86), 31003890 (OPH 614-2-80), 39000786 (OPH 614-2-80), 31002852 (OPH 614-80), 31002683 (OPH 614-86S), 31002855 (OPH 616-1-80), 31003846 (OPH 616-2-80), 31002787 (OPH 6163D-1-86S), 31002681 (OPH 6163D-86S), 31000070 (OPH 616-80), 31002854 (OPH 616-80), 31002505 (OPH 714D-1-80), 31003064 (OPH 714D-2-80), 31002503 (OPH 714D-80), 31003609 (OPH 714DF-1-80), 31003610 (OPH 714DF-80), 31002670 (OPH 714DS-1-80), 31002510 (OPH 714DS-80), 31003607 (OPH 716DF-1-80), 31003608 (OPH 716DF-80), 31002789 (OPH 814-1-86S), 31003056 (OPH 814-2-86S), 31002682 (OPH 814-86S), 31003602 (OPHS 612-1-80), 31003603 (OPHS 612-80), 31003841 (OPHS 712B-1-80), 31003595 (OPHS712DF-80), 31002754 (SE 147), 31002869 (SE 147-1-80), 31003304 (SE 147-2-80), 31003809 (SE 147-3-80), 31002868 (SE 148-1-80), 31002755 (SE 148-80), 37502754 (T 0400), 37502762 (T 0650), 37504404 (T185E 1), 31003429 (VHD 146A), 31003442 (VHD 146A-1), 31003871 (VHD 146A-2), 31003428 (VHD 147A), 31003441 (VHD 147A-1), 31003430 (VHD 148A), 31003443 (VHD 148A-1), 31003419 (VHD 514-1-84), 31003193 (VHD 610-1-04S), 31003440 (VHD 612-1-89S), 31003439 (VHD 612-2-89S), 31001850 (VHD 6135D-37S), 31001889 (VHD 614-1-84), 31003872 (VHD 614-3-84), 31001854 (VHD 6143D-86S), 31001870 (VHD 614-86S), 31001890 (VHD 616-1-84), 31003243 (VHD 616-2-84), 31001869 (VHD 616-86S), 31002249 (VHD 616ZI-16S), 31002616 (VHD 708-49S), 31002759 (VHD 710-1-30), 31003410 (VHD 710-2-85S), 31003034 (VHD 7124ZD-30), 31003354 (VHD 714-1-84), 31003895 (VHD 71424D-1-84), 31003896 (VHD 71424D-84), 31003634 (VHD 714-2-84), 31003392 (VHD 7144D-1-14S), 31003394 (VHD 7144D-14S), 31003411 (VHD 7144D-3-84), 31002911 (VHD 7144D-84), 31003353 (VHD 714-84), 31003487 (VHD 714-89S), 31003355 (VHD 716-1-84), 31003898 (VHD 71624D-1-84), 31003897 (VHD 71624D-84), 31003633 (VHD 716-2-84), 31003357 (VHD 7164D-1-84), 31003501 (VHD 7164D-1-89S), 31002066 (VHD 810-30), 31003040 (VHD 8104ZD-30), 31002470 (VHD 811-30), 31002067 (VHD 812-1-30), 35740000 (VHD 812-1-30), 31003041 (VHD 8121-30), 31001958 (VHD 812-1-47), 31001952 (VHD 8122-80), 31002471 (VHD 8124D-30), 31003039 (VHD 8124ZD-30), 31002142 (VHD 812-85S), 31003388 (VHD 812-AU), 31001957 (VHD 814-1-47), 31002564 (VHD 814-1-86S), 31001951 (VHD 8142-80), 31002912 (VHD 8144 D-84), 31002935 (VHD 8144D HC-04S), 31003342 (VHD 8144D-AUS), 31003311 (VHD 8144DB-84S), 31002475 (VHD 8144PD-30), 31001868 (VHD 814-86S), 31002068 (VHD 814P-1-30), 31002983 (VHD 822-1-80), 31002984 (VHD 842-1-80), 31002589 (VHD 842-80), 38000201 (VHD 842-80), 31002594 (VHD 844DB-80), 31002497 (VHD 8813-47), 31002498 (VHD 8814D-47), 31002168 (VHD610-04S), 31002101 (VHD610-1-30), 31002645 (VHD6114ZD-30), 31002102 (VHD611P-1-30), 31002085 (VHD612Z-1-14), 31003191 (VHD614-2-84), 31003189 (VHD6144D-1-84), 31002084 (VHD614Z-1-14), 31003188 (VHD6164D-1-84), 31003868 (VHD6164D-2), 31003197 (VHD7144D-2-84), 31003183 (VHD810-1-04S), 31003194 (VHD810-2-04S), 31002173 (VHD8103D07S), 31003190 (VHD812-2-85S), 31002172 (VHD8123D07S), 31003187 (VHD814-3-86S), 31001946 (VHD8143DB-80), 31002052 (VHD8143ZDB), 31002588 (VHD822-80), 31003549 (VHDF 710-30), 31004770 (VHDF 710-AUS), 31003491 (VHDF 714-89S), 31003492 (VHDF 716-89S), 31003553 (VHDF 810-30), 31003545 (VHDFS 610-30), 31001670 (VHDS 609-30), 31002245 (VHDS 610-16S), 31003029 (VHDS 6104ZD-30), 34397760 (VHDS 6104ZD-30), 31001669 (VHDS 6113D-30), 31001668 (VHDS 6123PD-30), 31003026 (VHDS 6124D-07S), 39001318 (VHDS 6124D-07S), 31002246 (VHDS 612-86S), 31001671 (VHDS 614 PI-30), 31002221 (VHDS510-30), 31002171 (VHDS6103D07S), 31002217 (VHDS610Z-30), 39300092 (VHDS610Z-30), 31002169 (VHDS6113D04S), 31003195 (VHDS6124D-1-07S), 31003909 (VHF 514-1-84), 31003908 (VHF 514-84), 31003551 (VHF 608-30), 31003550 (VHF 610-30), 31003566 (VHF 610-85S), 31003904 (VHF 612-84), 31003568 (VHF 612-85S), 31003575 (VHF 614-1-89S), 31003906 (VHF 614-84), 31003490 (VHF 614-89S), 31004359 (VHF 614-L-84), 31003957 (VHF 710-ISR), 31003546 (VHFS 510-30), 31003547 (VHFS 608-30), 31003409 (WMH 147DF-2-80), 31003258 (WMH147DF-1-80), 31003261 (WMH148DF-1-80), 31003260 (WMH148DF-80)Lamona Washing Machine
HJA8553Rosieres Washing Machine
37503430 (LB LT 510 FR), 37503778 (LB LT 6000), 37503786 (LB LT 6005), 37503836 (LB LT 8050), 37503828 (LB LT 8055), 37502721 (LB LT 820), 37503794 (LB LT 8555), 37503158 (LB LTW 1030), 37503752 (LB LWT 1255), 37503802 (LB LWT 9055), 37500220 (LB T 410 FR), 37500246 (LB TV 615 FR), 37500212 (LB TV 810 FR), 37502697 (LT 700), 37502705 (LT 730), 37502713 (LT 800), 37502739 (LTW 930), 31800090 (RILL 1480-47S), 31002828 (RO F106-49), 31057656 (TL40.55RB FR), 31057664 (TL40.82 RBFR)Further Description | Device type: Washing machine, Type: Washing machine heating, Capacity: 1950W, Length: 256mm, Immersion depth: 225mm |
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Alternate Part Number | 41021737, HVR41028717, BEL082641671, QUAHTR99, 5045176458939, ELE9580, 34CY07, D584830, D355317 |
Manufacturer | CAN |
Genuine Part | Yes |
Washing Machine Heating Elements
The water heating element in your washing machine or washer dryer essentially heats the water to the preset temperature determined either by the wash program selected or the temperature set if you have a separate control to allow you to do that.
To test most heating elements it is a simple continuity check, either the heater has a circuit and is okay or it is open circuit and therefore faulty. However, it should be noted that there are some exceptions to this simple rule and things such as earth leakage on a heating element can cause issues, especially on more modern electronically controlled washing machines and washer dryers.
We will show you more in this short video about washing machine heaters:
For more help with fault finding and diagnosing problems with washing machines and washer dryers please see our basic fault finding guide for washing machines and washer dryers as well as other articles in that self-help section that may be of help to you in repairing your washing machine.
Can't Find The Heating Element You Need
Most washing machien heating elements are reasonably easy to identify and order then replace but there are some that change so, the new one may not look like the old one. This isn't terribly uncommon and makes identification solely on images difficult if not impossible.
While trying to make it as simple as possible for you to buy a washing machine heating element by giving you as much and the most up to date information that we can but, it can change and we like you wouldn't be told in advance. This is why we very often advise people that, even if you are a tiny bit unsure, to get in touch and ask us before ordering to confirm a part is suitable. It doesn't take very long at all and can save you hassle as well as possibly money.
Please use our contact page or email as this allows us time to look up the heating element you need for you and find any low-cost compatible washing machine spares as well, so you get the best options and prices possible.
IMAGES AND SIZES ARE FOR ILLUSTRATION ONLY
Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.
Also note that some washing machine heating elements and their components can alter depending on the model and serial numbers or product codes so please, take care when ordering and don't rely solely on images as they pretty much all look the same!
Read why this is important here and why spare parts are so complicated
Washing Machine Technical Support
For technical support on washing machine heating elements, fault diagnosis and more please use our washing machine and washer dryer forum where engineers will assist you if possible.
If you need help fitting a part or diagnosing a problem with your washing machine then the washing machine forum is the place to go, we are sorry but in most cases be unable to offer technical support by any other method.
The Candy Group is one of the largest producers of domestic appliances in Europe and, one that we have a long relationship and much experience with that spans decades.
To find the information required for spare parts please see and, for more on the Candy Group brand and company on the site.
Candy Spare Parts
As with most these days, to identify spare parts you will often require not just the model number but also the full model, product code or even serial number on occasion if there have been changes on production as, just as with cars and other products, things change over time. This also means that many parts may not look the same as the one originally used during production.
Increasingly, however, the serial number is required to identify the correct spare part with 100% certainty.
This is explained in more depth in this article
Many spare parts are fairly obvious however just as many are not and as ever our standing advice is that if you are not sure or just need confirmation that a spare part will fit your model please ask us before ordering, we are only too happy to assist you.
Candy Fault Finding
For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.
Spare Parts HelpWe can assist you directly with identifying spare parts for your appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts. You can also email us on spares@ukwhitegoods.co.uk or use the live chat (the blue button below right). We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes. If you are unsure if a part will fit your model or you want to confirm any details, just get in touch and we will do all we can to help you. |
Help From ExpertsGet help from repair experts in our forums, a totally free to use service we provide to all. Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice. To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so. |
Get A RepairFind a local approved service engineer to repair your appliance with no charges to you for the use of this service. Deal directly with the field service technicians that repair appliances and cut out the middlemen. |
More Repair Information To Help YouWe have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself |
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate
Munro Place
Kilmarnock
KA1 2NP
Delivery
We are going to get any part/s your order to you as fast as we possibly can.
We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and an explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.
Orders placed outwith our normal business hours will not be shipped until the next working day and are subject to stock availability.
Please be aware that we show availability and that we do not display live stock levels online.
What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.
The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:
1 to ** Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.
3 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.
* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.
Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.
If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.
Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.
Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.
Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and delivery times to more rural areas may vary depending on the service used.
Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.
Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.
Order Transit Times
If the item you have ordered is in stock and the order is placed before 3.00 pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days depending on the service you have chosen, the time your order is placed and stock availability.
If an item is required for a guaranteed next-day delivery please contact us in advance to check that this is possible
Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times. And that especially busy times, adverse weather and so on that shipping can be slower than normal.
Economy courier Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability by Evri (Hermes).
Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.
Premium Delivery
Your order will receive priority handling and packing and be normally be delivered the next working day after dispatch using DPD, UPS or Royal Mail Special Delivery for smaller items where with DPD or UPS you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.
This option does get the items to you as fast as we can make that happen within the confines of where the stock is held etc.
Please note that on large or bulky items, this may be the only option available due to restrictions on other services on both sizes and weights.
Economy Services
Most orders are expected to reach UK postcodes in 1-15 business days from dispatch depending on the service level selected.
* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.
Whilst we have tried our best to cover the most common questions here, there are some product and location-specific exceptions that may also result in additional charges. If this is the case, then a member of our sales team will contact you to discuss the various options before the item is dispatched.
Should you have any delivery queries, please get in touch with a member of our team at spares@ukwhitegoods.co.uk
Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).
The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.
Returns
Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.
Please contact us at spares@ukwhitegoods.co.uk should you wish to return any item.
Please disclose the reason for returning the item along with details of your order number.
It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.
Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.
Damages
Please contact us on spares@ukwhitegoods.co.uk within 24 hours of delivery to report any damage.
To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.
Please note we will not accept any liability where freight forwarding is used for damage or loss.
Return of Faulty Goods
You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.
If a product is faulty you can return it to UK Whitegoods for an exchange or refund.
Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.
Return of Non-Faulty Goods
At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.
You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.
It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.
Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).
If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.
It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.
If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.
If you wish to make a return please note that we cannot accept returns if:
- The products have been used, personalised or customised in any way.
- The products have been fitted for fault finding purposes, we will deem it to have been used.
- The product/s were custom special order only items.
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock, KA1 2NP
01563 557156