Compatible Oven Fan Motor
An almost universal fan motor that can be used to fit a large range of built in ovens and cookers
Please note that for some models that this oven fan motor may not be a direct swap, for most it will be but for some you may need to make some minor alterations to allow fitting. This will require some ingenuity and DIY skill on occasion.
Belling Oven & Cooker
425R BR, 425R WH, 637 WH, 900 BU, 900 GR, 900 RE, 902 BU, 902 GR, 902 RE, 910 BU, 910 CH, 910 GR, 910 RE, 912 BL, 912 BU, 912 CH, 912 GR, 912 RE, 930 BU, 930 CH, 930 GR, 930 RE, 932 BL, 932 BU, 932 CH, 932 GR, 932 RE, DB1000DF, DB1000E, DB3 ST, DB90 BL, DB900DF, DB900E, DB92 BL, XOU588 BR, XOU588 GM, XOU588 RM, XOU588 WH, XOU589 BR, XOU589 BU, XOU589 GR, XOU589 RE, XOU589 WH, XOU590 BR, XOU590 BU, XOU590 CI, XOU590 GR, XOU590 IV, XOU590 RE, XOU590 SS, XOU590 WH, XOU591 BL, XOU591 BU, XOU591 GR, XOU591 IV, XOU591 RE, XOU591 WH
Zanussi Oven & Cooker
ZCE7551X, ZCE7690X, ZCE7701CH, ZCE7701X, ZCE7702X, ZCE8020AX, ZCE8020CH, ZCE8021AX, ZCE8021AX (SILVER), ZCE8021CH, ZCE8021CH (BLACK), ZCM7901XL, ZCM7901XN, ZCM7902XL, ZCM7902XN, ZCM8021AXN, ZCM8021CHN, ZDF490B, ZDF490W, ZDF490X, ZDF867B (BROWN), ZDF867N (BLACK), ZDF867W (WHITE), ZDF867X (ST.STEEL), ZDQ495ALU, ZDQ495B, ZDQ495N, ZDQ495W, ZDQ495X, ZDQ695ALU, ZDQ695ALUR, ZDQ695N, ZDQ695W, ZDQ695X, ZDQ695XR, ZDQ895X, ZHF470B, ZHF470W, ZHF470X, ZHF865B (DUO), ZHF865N (DUO), ZHF865W (DUO), ZHF865X (DUO), ZHQ575ALU, ZHQ575N, ZHQ575W, ZHQ575X, ZCE7200W, ZCE7300W, ZCE7300W ED.2, ZCE7350BL, ZCE7350G, ZCE7400B, ZCE7400W, ZCE7500W, ZCE7600B, ZCE7600W, ZCE7700C, ZCE7700G, ZCE7800B, ZCE7800W, ZCM5600W, ZUA65B, ZUA65W, ZUB801B, ZUB801W, ZCE7700X, ZCE8020AX, ZCE8020CH, ZDQ895W, ZDQ895X
Tricity Bendix Oven & Cooker
2100C, 259OS, 700BLE, 700WLE, ATB3311, ATB3321, ATB3410, ATB3411, ATB3420, ATB3421, ATB3441, ATB3451, ATB3510, ATB3511, ATB3520, ATB3521, ATB4411, ATB4421, ATB4510, ATB4511, ATB45121, ATB4520, ATB4610, ATB4611, ATB4620, ATB4621, BD900/2B, BD900/2W, BD910B, BD910W, BD911B/1, BD911W, BD911W/1, BD912/2B, BD912/2W, BD913/2B, BD913/2CR, BD913/2W, BD921/2B, BD921/2W, BD921B, BD921B/1, BD921W, BD921W/1, BD931B, BD931B/1, BD931W, BD931W/1, BD940B, BD940W, BS600/2B, BS600/2W, BS600B, BS600W, BS611B, BS611W, BS612/2B, BS612/2W, BS613/2B, BS613/2CR, BS613/2W, BS615/2SOB, BS615/2SOW, BS615SOB, BS615SOW, BS621/2B, BS621/2W, BS621B, BS621B/1, BS621W, BS621W/1, BS631/2B, BS631/2W, BS631B, BS631B/1, BS631W, BS631W/1, BS641B, BS641B/1, BS641W, BS641W/1, BS660B, BS660W, BS680B, BS680B/1, BS680W, BS680W/1, BS685TCB, BS685TCBU, BS685TCGR, BS685TCRD, BS685TCW, CSI2400W, CSI2500W, CSI3302 B, CSI6001B, CSI6001W, DSIE343GR, DSIE343W, E710B, E710W, E715BU, E715GR, E715W, E750B, E750W, EL303GR, EL303W, EL315, EL323W, EL360W, EL370W, EL370W EDITION2, RE60GCW, SB420B, SB420W, SB421B, SB421W, SB423W, SB430B, SB430W, SB440B, SB440W, SB460B, SB460W, SB461B, SI251W, SI302B, SI302BU, SI302GR, SI302W, SI302Y, SI303GR, SI310B, SI310W, SI320, SI321W, SI322B, SI322W, SI323GR, SI330W, SI340B, SI340W, SI341W, SI342 B, SI342 W, SI351W, SI400GR, SI400W, SI4023, SI450B, SI450W, SI452B, SI452W, SI455B, SI455BU, SI455GR, SI455RD, SI455W, SI510B, SI510W, SI520B, SI520B EDITION5, SI520W, SI520W EDITION5, SIE306B, SIE306BU, SIE306C, SIE306GR, SIE306W, SIE323B, SIE323W, SIE520C, SIE520GR, SIE520W, SOV50CH, SB420B, SB420W, 2200R, BS600B, BS600W, EL460B, CSIE451BU, CSIE451GR, CSIE451W, CSIE500B (ALBANY), CSIE500GR (ALBANY), CSIE500W (ALBANY), CSIE501BU (STRATA), CSIE501GR (STRATA), CSIE501W (STRATA), CSIE510BU, CSIE510GR, CSIE510SV, CSIE510W, DSIE328GR (CURRYS), DSIE328W (CURRYS), DSIE500W (DIXONS), RE60DCBK, RE60DCGR, RE60DCW, SI530B, SI530BU, SI530GR, SI530RD, SI530W, SIE400BU, SIE400C, SIE400GR, SIE400W, SIE459TCBU, SIE459TCC, SIE459TCGR, SIE459TCRD, SIE459TCW, SIE532BK, SIE532BU, SIE532GR, TBD903BK, TBD903W, CSE327SV (STRATA), CSE327W (STRATA), CSE452SV (STRATA), CSE452W (STRATA), CSE500X (STRATA), CSE551SV, CSE551W, CSE560BK (STRATA), CSE560SV (STRATA), CSE560W (STRATA), CSIE316BU (STRATA), CSIE316GR (STRATA), CSIE316W (STRATA), CSIE317B (STRATA), CSIE317GR (STRATA), CSIE317W (STRATA), CSIE452B (STRATA), CSIE452GR (STRATA), CSIE452SV (STRATA), CSIE452W (STRATA), CSIE501SV (STRATA), CSIE501WH (STRATA), CSIE508GR (STRATA), CSIE508W (STRATA), CSIE508X (STRATA), DSIE456BK (CURRYS), DSIE456GR (CURRYS), DSIE456SV (CURRYS), DSIE456W (CURRYS), DSIE502GR (CURRYS), DSIE502SV (CURRYS), DSIE502W (CURRYS), RE50GCBK, RE50GCGR, RE50GCW, RE50GGR (RENOWN), RE50GW (RENOWN), RE60SS, SB415GR (AVOCA), SB416GR (AVOCA), SB422B (FANFARE), SB422W (FANFARE), SB431B (PRESIDENT), SB431C (PRESIDENT), SB431GR (PRESIDENT), SB431W (PRESIDENT), SB432C, SB432W, SB462B (ACCLAIM), SB463BK, SE305B, SE305C, SE305GR, SE305S, SE305W, SE323B, SE323BK, SE323GR, SE323SV, SE323W, SE326SV, SE326W, SE340BK, SE340GR, SE340SV, SE340W, SE402W, SE424SV (PRINCE), SE454B, SE454BK, SE454GR, SE454SV, SE454W, SE505X, SE550W, SE553BK, SE553W, SE554BK, SE554GR, SE554SV, SE554W, SE555BG, SE555PW, SE555SV, SE556BK, SE556SV, SE556W, SI505B (ACCLAIM), SI505W (ACCLAIM), SIE252B, SIE252W, SIE305B, SIE305BU, SIE305C, SIE305GR, SIE305S, SIE305W, SIE305Y, SIE324BK, SIE324BU, SIE324GR, SIE324W, SIE325W POPULAR PLUS, SIE326S, SIE326W, SIE340BK, SIE340GR, SIE340W, SIE401W, SIE424S, SIE454B, SIE454BK, SIE454GR, SIE454S, SIE454W, SIE501W, SIE504W, SIE505C (ACCLAIM), SIE505GR (ACCLAIM), SIE505X, SIE514BK, SIE514GR, SIE514W, SIE515BZ, SIE515GM, SIE515SV, SIE524W, SIE531TCBK, SIE531TCBU, SIE531TCC, SIE531TCGR, SIE531TCRD, SIE531TCW, SIE553W, SIE554BK, SIE554GR, SIE554SV, SIE554W, SIE555BG, SIE555PW, SIE555SV, SIE556W, SIE557BK, TBD913B, TBD913SV, TBD913W
AEG Oven & Cooker
3210BU-B (BLACK), 3210BU-D2 (BROWN), 3210BU-M (STAINLESS), 3210BU-RG2 (GREEN), 3210BU-W2 (WHITE), 5212BU-A, 5212BU-M2, 5212BU-W2, D2160-1B2 (BLACK), D2160-1D2 (BROWN), D2160-1G2 (GREEN), D2160-1M2 (S.STEEL), D2160-1W2 (WHITE), D4100-1A (ALUTEC), D4100-1B (BLACK), D4100-1D (BROWN), D4100-1M (STAINLESS), D4100-1MEX, D4100-1W (WHITE), D4150-1B2 (BLACK), D4150-1M2 (S.STEEL), D4150-1W2 (WHITE), D8100-1A (ALUMINIUM), D8100-1D (BROWN), D8100-1M (STAINLESS), D8100-1ME, D8100-1W (WHITE), 3210BU-D (BROWN), 3210BU-RG (GREEN), 3210BU-W (WHITE), 5212BU-D, 5212BU-M, 5212BU-W, D2160-1B (BLACK), D2160-1D (BROWN), D2160-1G (GREEN), D2160-1M (S.STEEL), D2160-1W (WHITE), D2160B (BLACK), D2160D (BROWN), D2160G (GREEN), D2160M (ST.STEEL), D2160W (WHITE), D4100-1MEX, D4100A (ALUTEC), D4100B (BLACK), D4100D (BROWN), D4100M (STAINLESS), D4100W (WHITE), D4150-1B (BLACK), D4150-1M (STAINLESS), D4150-1W (WHITE), D81000M, D81005D (BROWN), D81005W (WHITE), 3031B-B, 3031B-D, 3031B-W, 3215V-D, 3215V-W, 5210BU-D, 5210BU-W, 5212BU-D, 5212BU-M, 5212BU-W, AEG3030B, AEG3030W, AEG30380B, AEG30380W, ZUB801B, ZUB801W
Electrolux Oven & Cooker
DDO60CEGR (PREMIER), DDO60CEWH (PREMIER), DDO61CEGR, DDO61CEW, EDB705B, EDB705GR, EDB705S, EDB705W, EDB710B, EDB710W, EDB710X2, EDB715BU, EDB715GR, EDB715W, EK5361GR (PREMIER), EK5361W (PREMIER), EK5361X (PREMIER), EOB948B, EOB948W, EOB949B, EOB949W, EOD5310B, EOD5310W, EOD5310X, EOD5330B, EOD5330K, EOD5330W, EOD5330X, EOD5331K (BLACK), EOD5331X (STAINLESS), EOD6330B (BROWN), EOD6330C (CREAM), EOD6330K (BLACK), EOD6330U (ALUMINIUM), EOD6330W (WHITE), EOD6330X (STAINLESS), EOD6330XK (ST/BLACK), EOD6335K (BLACK), EOD6335U (ALUMINIUM), EOD6335W (WHITE), EOD6335X (STAINLESS), EOD6365G, EOD980B, EOD980GR, EOD980SV, EOD980W, EOD982B2, EOD982BK2, EOD982C2, EOD982W2, EOD983X2, EOD984B2, EOD984W2, EOD985B2, EOD985GR2, EOD985W2, EOS5330LW, EOS5330LX, EOS5330RW, EOS5330RX, EOU5330W, EOU5330X, EOU6330B BROWN, EOU6330K BLACK, EOU6330U ALUMINIUM, EOU6330W WHITE, EOU6330X ST.STEEL, EOU6330XK S.ST/BLACK, EOU6335X, EOU6365G, EPDOMBR (PREMIER), EPDOMCSS (PREMIER), EPDOMSS (PREMIER), EPDOMWH (PREMIER), ED925B, ED925W, ES635B, ES635W, ESI525B, ESI525W, ZHM868B, ZHM868W
Blanco Oven & Cooker
Firenzi Oven & Cooker
FDO900WH, FDU700SS, FDO900BK, FDO900SS, FDU700BK, FDU700WH
John Lewis Oven & Cooker
JLBIDO911, JLBIDO906, JLBIDOS904, JLDUOS705
Parkinson Cowan Oven & Cooker
3215V-D, SIM514GRN, SIM554GRL, R1200BUN, 3215V-W, R1200CL, SIM514WL, SIM554GRN, 55GD W D/F, R1200CN, SIM514WN, SIM554WL, 55GD W D/F LPG, R1200GRL, SIM524WN, SIM554WN, 60GLA, R1200GRN, SIM533BKL, SIM557BKN, CSM559XN, SIM514BKL, SIM533BKN, SM554WL, LYRIC 55GD, SIM514BKN, SIM554BKL, SM554WN, R1200BUL, SIM514GRL, SIM554BKN
Moffat Oven & Cooker
MDB700X, MDB700W, MDB900W, MDB900X
|Alternate Part Number||QUAMTR210, DST3115211017, 3115211017, BEL082601784, 082601784, 082613150, BEL082613150, ELE5119, 5031680806373, 14-BL-52, 3112229004|
|Manufacturer||Low Cost Spare Parts|
Oven Fan Motors
The fan motor in your
oven or cooker is almost always mounted at the rear of the oven cavity and blows air forward, over a fan oven element which heats the air, into the oven.
The principal ensures that because of the forced air due to the fan motor, that the oven temperature is more stable and more accurate. In practice with a good fan oven, this is true and the temperature is far more even and stable as well as allowing the cooking of different food at the same time without the transfer of odours or flavours.
The oven fan motor is essentially a coil driving a magnetic stator and usually when an oven fan motor fails it will be open circuit but, it's not quite that simple in some cases.
Due to the ingress of grease and cooking fat the fan motor can start to run slowly, the friction created by a build-up of detritus materials causing the motor to "drag" can cause hotspots and the premature failure of your fan oven element. It is well worth checking that the fan motor blades turn freely before replacing the oven element.
You can read more about oven fan motors in this article
For more fault finding tips and tricks for ovens and cookers please start with this basic fault finding guide for ovens and cookers and explore the articles in the self-repair section of the main site, including the spares articles that contain a lot of help, hints and tips on an oven and cooker repair. It is also worth reading the article here on why fan oven elements fail if you have a problem with an element failure, especially if it is a repeated failure.
Can't Find The Fan Motor You Need
Like most spare parts the fan motor in most built in ovens and cookers will be used in a range of appliances but they may not be the same in different ranges. Sadly though they often look the same as they all do pretty much the same thing. But a few millimetres out on the blades, fixings or whatever and a replacement won't fit or, may need modification to make it fit.
We try to make it as easy as we can for you to buy a cooker or built-in oven fan motor or any spare part but sometimes it's confusing for some people and probably better to ask for help than risk ordering the wrong thing.
We are here to help you with the occasions you might get stuck, have a question or just plain old need help to find what you need.
You can get in touch with us really easily about oven and cooker fan motors and get answers as quickly as possible using our contact page, live chat or email as this allows us time to look up spare parts for you and find any low cost compatible oven and cooker spares as well, so you get the best options possible.
IMAGES AND SIZES ARE FOR ILLUSTRATION ONLY
Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.
Also note that some oven fan motors and their components do vary depending on the model or product codes so please, take care when ordering and don't rely solely on images as they pretty much all look the same!
Technical And Fault Help
If you need help to track down a fault or try to work out what a fault or error code is telling you then please ask in the forums for assistance.
This is a free service that is available to all and you can access the forums from this link
In there you can get free advice and help from appliance repair technicians who will, if they can, assist you with nailing down what the problem with you r appliance might be.
This service is completely free to use and we do not send you emails etc, share your details or anything else. It is purely there as a free service to help people.
Low cost compatible spare parts are not generic spare parts, they are quite different and fall into several different categories. This means that with some, care must be taken to ensure you get the most appropriate replacement part to suit you.
The most common that we use here is the exact same part as the manufacturer used only from a different source. Most commonly this is as the brand that has its name on the front of the appliance you own will almost certainly not have made all the components themselves so, with a bit of clever sourcing, you can often get exactly the same part but cheaper from elsewhere, even from another manufacturer just using a different part number.
Save Money On Spare Parts
The savings to be made in some cases are very substantial, in others, it may less and with some not be worth the bother and normally if this is the case we don't even list the compatible.
Another reason for a compatible part being available is more tricky, a part that has been produced specifically as a replica as it is a common or popular part. The simple truth is, some of these are good and some bad with some of the bad ones being extremely cheap indeed but, not very good almost in equal measure.
We do try to weed out these parts, the ones that really aren't worth buying if you ask us and not even list them but for a few, we have for some basic reasons.
The primary one is that people get the idea when they see parts that cheap on certain auction sites and suchlike that these are a bargain and, they are, just not a good one as the part is liable to fail again, often quickly. Sellers on many sites don't care about this, we do so we will tell you not to buy these parts, we will sell them but we are happy to tell you it's a bad idea and why.
If there's no warning about the quality then it means that we have not had any issues with this particular replacement, even if it's not from exactly the same source.
Obsolete Spare Parts
Another common reason for using compatible parts is that the original is no longer available and an alternative may be the only option available or, a universal spare part.
We are confident on the parts we sell like this as we have a simple yardstick to judge them by that many do not or cannot, we're field service engineers, if we wouldn't fit it then we don't expect our customers to fit them either if the replacement part is inferior.
For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.
Spare Parts Help
We can assist you directly with identifying spare parts for your appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts.
You can also email us on email@example.com or use the live chat (the blue button below right).
We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes.
If you are unsure if a part will fit your model or you want to confirm any details, just get in touch and we will do all we can to help you.
Help From Experts
Get help from repair experts in our forums, a totally free to use service we provide to all.
Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.
To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.
Get A Repair
Find a local approved service engineer to repair your appliance with no charges to you for the use of this service.
Deal directly with the field service technicians that repair appliances and cut out the middlemen.
More Repair Information To Help You
We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate
Important COVID19 Information
Please note that due to the exceptional circumstances surrounding the outbreak of coronavirus (COVID19) normal delivery timescales may not be sustainable as all networks report potential delay. This is also further aggravated due to Brexit which is causing delays, sometimes considerable delays, and Brexit has caused the at least temporary suspension of deliveries to EU states and Northern Ireland as well as some other destinations.
We will do our utmost to get orders to people as normally as we possibly can but we would ask that people understand that these are not normal times.
Up to date information, you can find here as we get it
We are going to get any part/s your order to you as fast as we possibly can.
We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and an explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.
Orders placed outwith our normal business hours will not be shipped until the next working day and subject to stock availability.
Please be aware that we show availability and that we do not display live stock levels online.
What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.
The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:
1 to 6 Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.
1 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.
* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.
Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.
If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.
Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.
Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.
Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and that delivery times to more rural areas may vary depending on the service used.
Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.
Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.
Order Transit Times
If the item you have ordered is in stock and the order is placed before 3.00pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days dependant on the service you have chosen, the time your order is placed and stock availability.
If an item is required for a guaranteed next day delivery please contact us in advance to check that this is possible
Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times.
Economy courier Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.
Your order will receive priority handling, packing and be normally be delivered the next working day after dispatch using DPD or Royal Mail Special Delivery for smaller items where with DPD you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.
This option does get the items to you as fast as we can possibly make that happen within the confines of where the stock is held etc.
Please note that on large or bulky items this may be the only option available due to restrictions on other services on both sizes and weights.
Standard Royal Mail Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-15 business days from dispatch.
* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.
Whilst we have tried our best to cover the most common questions here, there are some product and location specific exceptions that may also result in additional charges. If this is the case then a member of our sales team will contact you to discuss the various options before the item is dispatched.
Should you have any delivery queries, please contact a member of our team at firstname.lastname@example.org
Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).
The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.
Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.
Please contact us at email@example.com should you wish to return any item.
Please disclose the reason for returning the item along with details of your order number.
It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.
Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.
Paypal Returns Free
If you paid by Paypal and you have enabled Paypal's "Return Shipping on Us" service then you will be able to claim any return shipping costs from Paypal, including for many international orders. For more information on this service please refer to the Paypal website.
Please contact us on firstname.lastname@example.org within 24 hours of delivery to report any damage.
To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.
Please note we will not accept any liability where freight forwarding is used for damage or loss.
Return of Faulty Goods
You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.
If a product is faulty you can return it to UK Whitegoods for an exchange or refund.
Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.
Return of Non-Faulty Goods
At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.
You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.
It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.
Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).
If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.
It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.
If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.
If you wish to make a return please note that we cannot accept returns if:
- The products have been used, personalised or customised in any way.
- The products have been fitted for fault finding purposes, we will deem it to have been used.
- The product/s were custom special order only items.
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock, KA1 2NP