Oven Bottom Heating Element
Genuine bottom or base oven element to fit Rangemaster and Leisure range cookers
Rangemaster Range Cooker
ELAN 90 DF/NG DOUBLE OVEN GREEN (7091) , ELAN 90 DF/NG DOUBLE OVEN TAUPE (8547) , ELAN 90 DF/NG FSD BLACK (7290) , ELAN 90 DF/NG FSD CREAM (7292) , ELAN 90 DF/NG FSD GREEN (7291) , ELAN 90 DF/NG FSD LATTE (8653) , ELAN 90 DF/NG FSD TAUPE (8654) , ELAN 90 INDUCTION BLACK (8940) , ELAN 90 INDUCTION BLACK EU (8945) , ELAN 90 INDUCTION CREAM (8941) , ELAN 90 INDUCTION CREAM EU (8946) , ELAN 90 INDUCTION GREEN (8942) , ELAN 90 INDUCTION GREEN EU (8947) , ELAN 90 INDUCTION LATTE (8944) , ELAN 90 INDUCTION LATTE EU (8949) , ELAN 90 INDUCTION TAUPE (8943) , ELAN 90 INDUCTION TAUPE EU (8948) , ELITE SE DF/NG ST ST (8203) - MATT , ELITE SE DF/NG ST ST (8346) - GLOSS , EXCEL 110 CERAMIC BLACK/CHROME (8101) , EXCEL 110 CERAMIC IVORY/CHROME (8102) , EXCEL 110 CERAMIC SILVER/CHROME (8103) , EXCEL 110 CERAMIC ST ST (8617) , EXCEL 110 DF/NG BLACK/CHROME (7585) , EXCEL 110 DF/NG FSD BLACK/CHROME (8052) , EXCEL 110 DF/NG FSD FLORAL GERBERA (8513) , EXCEL 110 DF/NG FSD FLORAL ORCHID (8514) , EXCEL 110 DF/NG FSD FLORAL WILD FLOWERS (8516) , EXCEL 110 DF/NG FSD IVORY/CHROME (8053) , EXCEL 110 DF/NG FSD SILVER/CHROME (8054) , EXCEL 110 DF/NG FSD ST ST (8644) , EXCEL 110 DF/NG IVORY/CHROME (7996) , EXCEL 110 DF/NG SILVER/CHROME (7997) , EXCEL 110 DF/NG ST ST (8615) , GOURMET DUAL FUEL BLACK (5580) , GOURMET DUAL FUEL BLUE (5577) , GOURMET DUAL FUEL CLARET(5578) , GOURMET DUAL FUEL CREAM (5579) , GOURMET DUAL FUEL GREEN(5576) , KITCHENER 110 CERAMIC BLACK/CHROME (7886), KITCHENER 110 CERAMIC CREAM/CHROME (7888) , KITCHENER 110 CERAMIC CREAM/GOLD (7889) , KITCHENER 110 CERAMIC GRAPHITE/CHROME (7893) , KITCHENER 110 CERAMIC GREEN/GOLD (7890) , KITCHENER 110 CERAMIC IVORY/CHROME (7891) , KITCHENER 110 CERAMIC IVORY/GOLD (7892) , KITCHENER 110 DF/NG BLACK/CHROME (7532) , KITCHENER 110 DF/NG BLCK/GOLD (7668) , KITCHENER 110 DF/NG CREAM/CHROME (7669) , KITCHENER 110 DF/NG CREAM/GOLD (7670) , KITCHENER 110 DF/NG FSD BLACK/CHROME (7628) , KITCHENER 110 DF/NG FSD BLACK/GOLD (7676) , KITCHENER 110 DF/NG FSD CREAM/CHROME (7677) , KITCHENER 110 DF/NG FSD CREAM/GOLD (7713) , KITCHENER 110 DF/NG FSD GRAPHITE/CHROME (7717) , KITCHENER 110 DF/NG FSD GREEN/GOLD (7714) , KITCHENER 110 DF/NG FSD IVORY/CHROME (7715) , KITCHENER 110 DF/NG FSD IVORY/GOLD (7716) , KITCHENER 110 DF/NG GRAPHITE/CHROME (7674) , KITCHENER 110 DF/NG GREEN/GOLD (7671) , KITCHENER 110 DF/NG IVORY/CHROME (7672) , KITCHENER 110 DF/NG IVORY/GOLD (7673) , NEW RANGEMASTER 110 ELECTRIC BK/CHROME PH (6275) , NEW RANGEMASTER 110 ELECTRIC BK/CHROME SD (6274) , NEW RANGEMASTER 110 ELECTRIC BLACK PH (6273) , NEW RANGEMASTER 110 ELECTRIC BLACK SD (6272) , NEW RANGEMASTER 110 ELECTRIC BLUE PH (6267) , NEW RANGEMASTER 110 ELECTRIC BLUE SD (6266) , NEW RANGEMASTER 110 ELECTRIC CLARET PH (6269) , NEW RANGEMASTER 110 ELECTRIC CREAM PH (6271) , NEW RANGEMASTER 110 ELECTRIC CREAM SD (6270) , NEW RANGEMASTER 110 ELECTRIC GREEN PH (6265) , NEW RANGEMASTER 110 ELECTRIC GREEN SD (6264) , PROFESSIONAL 110 CERAMIC ELECTRIC PH (6240) , PROFESSIONAL 110 CERAMIC ELECTRIC SD (6217) , PROFESSIONAL 110 DF/LP ST ST PH (CAT 2) (6291) , PROFESSIONAL 110 DF/LP ST ST SD (CAT 2) (6290) , PROFESSIONAL 110 DF/NG - CHROME (6006) , PROFESSIONAL 110 DF/NG FSD ST ST PHD (7303) , PROFESSIONAL 110 DF/NG FSD ST ST SD (7304), PROFESSIONAL 110 DF/NG ST ST PH (CAT 2) (6327) , PROFESSIONAL 110 DF/NG ST ST SD (CAT 2) (6214) , PROFESSIONAL PLUS 110 CERAMIC ST ST (8342) , PROFESSIONAL PLUS 110 CRANBERRY INDUCTION (9179) , PROFESSIONAL PLUS 110 CREAM INDUCTION (9177) , PROFESSIONAL PLUS 110 DF/NG FSD CRANBERRY (9169) , PROFESSIONAL PLUS 110 DF/NG FSD CREAM (9167) , PROFESSIONAL PLUS 110 DF/NG FSD GLOSS BLACK (9168) , PROFESSIONAL PLUS 110 DF/NG FSD ST ST (8432) , PROFESSIONAL PLUS 110 DF/NG ST ST (8177) , PROFESSIONAL PLUS 110 GLOSS BLACK INDUCTION (9178) , PROFESSIONAL PLUS 110 ST ST INDUCTION (8531) , RANGEMASTER 110 CERAMIC BK/CHROME PH(6235) , RANGEMASTER 110 CERAMIC BK/CHROME SD(6234) , RANGEMASTER 110 CERAMIC BLACK PH (6142) , RANGEMASTER 110 CERAMIC BLACK SD (6137) , RANGEMASTER 110 CERAMIC BLUE PH (6140) , RANGEMASTER 110 CERAMIC BLUE SD (6145) , RANGEMASTER 110 CERAMIC CLARET PH (6139) , RANGEMASTER 110 CERAMIC CLARET SD (6144) , RANGEMASTER 110 CERAMIC CREAM PH (6138) , RANGEMASTER 110 CERAMIC CREAM SD (6143) , RANGEMASTER 110 CERAMIC GREEN PH (6136) , RANGEMASTER 110 CERAMIC GREEN SD (6141) , RANGEMASTER 110 DF /NG GREEN SOLID DOOR (CAT 2) (6096) , RANGEMASTER 110 DF FSD PHD BLACK (7305) , RANGEMASTER 110 DF FSD PHD BLACK/CHR (7310) , RANGEMASTER 110 DF FSD PHD BLUE (7307) , RANGEMASTER 110 DF FSD PHD CLARET (7308) , RANGEMASTER 110 DF FSD PHD CREAM (7309) , RANGEMASTER 110 DF FSD PHD GREEN (7306) , RANGEMASTER 110 DF FSD SD BLACK (7311) , RANGEMASTER 110 DF FSD SD BLACK/CHR (7316) , RANGEMASTER 110 DF FSD SD BLUE (7313) , RANGEMASTER 110 DF FSD SD CLARET (7314) , RANGEMASTER 110 DF FSD SD CREAM (7315) , RANGEMASTER 110 DF FSD SD GREEN (7312) , RANGEMASTER 110 DF/LPG BLACK PORT HOLE DOOR (6285) , RANGEMASTER 110 DF/LPG BLACK SOLID DOOR (CAT 2) (6284) , RANGEMASTER 110 DF/LPG BLACK/CHROME PORT HOLE DOOR (CAT 2) (6287) , RANGEMASTER 110 DF/LPG BLACK/CHROME SOLID DOOR (CAT 2) (6286) , RANGEMASTER 110 DF/LPG BLUE PORT HOLE DOOR (CAT 2) (6279) , RANGEMASTER 110 DF/LPG BLUE SOLID DOOR (CAT 2) (6278) , RANGEMASTER 110 DF/LPG CLARET PORT HOLE DOOR (CAT 2) (6281) , RANGEMASTER 110 DF/LPG CLARET SOLID DOOR (CAT 2) (6280) , RANGEMASTER 110 DF/LPG CREAM PORT HOLE DOOR (CAT 2) (6283) , RANGEMASTER 110 DF/LPG CREAM SOLID DOOR (CAT 2) (6282) , RANGEMASTER 110 DF/LPG GREEN SOLID DOOR (CAT 2) ( 6276) , RANGEMASTER 110 DF/NG BLACK CHROME PORT HOLE DOOR (CAT2) (6239) , RANGEMASTER 110 DF/NG BLACK PORT HOLE DOOR (CAT 2) (6107) , RANGEMASTER 110 DF/NG BLACK SOLID DOOR (CAT 2) ( 6097) , RANGEMASTER 110 DF/NG BLACK/CHROME SOILD DOOR (CAT 2) (6238) , RANGEMASTER 110 DF/NG BLUE PORT HOLE DOOR (CAT 2) (6100) , RANGEMASTER 110 DF/NG BLUE SOLID DOOR (CAT 2) (6110) , RANGEMASTER 110 DF/NG CLARET PORT HOLE DOOR (CAT 2) (6099) , RANGEMASTER 110 DF/NG CLARET SOLID DOOR (CAT 2) (6109) , RANGEMASTER 110 DF/NG CREAM PORT HOLE DOOR (CAT 2) (6098) , RANGEMASTER 110 DF/NG CREAM SOLID DOOR (CAT 2) (6108) , RANGEMASTER 110 DF/NG FSD PHD BLACK (7305) , RANGEMASTER 110 DF/NG FSD PHD BLACK/CHR (7310) , RANGEMASTER 110 DF/NG FSD PHD BLUE (7307) , RANGEMASTER 110 DF/NG FSD PHD CLARET (7308) , RANGEMASTER 110 DF/NG FSD PHD CREAM (7309) , RANGEMASTER 110 DF/NG FSD PHD GREEN (7306) , RANGEMASTER 110 DF/NG FSD SD BLACK (7311) , RANGEMASTER 110 DF/NG FSD SD BLACK/CHR (7316) , RANGEMASTER 110 DF/NG FSD SD BLUE (7313) , RANGEMASTER 110 DF/NG FSD SD CLARET (7314) , RANGEMASTER 110 DF/NG FSD SD CREAM (7315) , RANGEMASTER 110 DF/NG FSD SD GREEN (7312) , RANGEMASTER 110 DF/NG GREEN PORT HOLE DOOR (CAT 2) (6106) , RANGEMASTER 110 DUAL FUEL BLACK (5482) , RANGEMASTER 110 DUAL FUEL BLUE (5408) , RANGEMASTER 110 DUAL FUEL CLARET (5444) , RANGEMASTER 110 DUAL FUEL CREAM (5488) , RANGEMASTER 110 DUAL FUEL GREEN (5407) , RANGEMASTER 110 ELECTRIC BLUE (5367) , RANGEMASTER 110 ELECTRIC CLARET (5423) , RANGEMASTER 110 ELECTRIC CREAM (5489) , RANGEMASTER ELITE 110 DF/NG ST ST (6659) - GLOSS, RANGEMASTER ELITE 110 DF/NG ST ST (6925) - MATT , RM TOLEDO 110 BLACK INDUCTION (8803) , RM TOLEDO 110 CHAMPAGNE INDUCTION (8804) , RM TOLEDO 110 GUN METAL INDUCTION (8805) , RM TOLEDO 110 SILVER INDUCTION (8806) , RM TOLEDO 110 ST ST INDUCTION (8807) , TOLEDO 110 CERAMIC BLACK GLOSS (6437) , TOLEDO 110 CERAMIC CHAMPAGNE (6757) , TOLEDO 110 CERAMIC GUNMETAL (6440) , TOLEDO 110 CERAMIC SILVER (6438) , TOLEDO 110 CERAMIC ST ST (6893) , TOLEDO 110 DF/NG BLACK GLOSS (6447) , TOLEDO 110 DF/NG CHAMPAGNE (6756) , TOLEDO 110 DF/NG FSD BLACK (7317) , TOLEDO 110 DF/NG FSD CHAMPAGNE (7318) , TOLEDO 110 DF/NG FSD GUNMETAL (7320) , TOLEDO 110 DF/NG FSD SILVER (7319) , TOLEDO 110 DF/NG FSD ST. STEEL (7321) , TOLEDO 110 DF/NG GUNMETAL (6451) , TOLEDO 110 DF/NG SILVER (6448) , TOLEDO 110 DF/NG ST ST (6892) , TOLEDO XT CERAMIC BLACK PORT HOLE (7726) , TOLEDO XT CERAMIC CHAMPAGNE PORT HOLE (7729) , TOLEDO XT CERAMIC GUNMETAL PORT HOLE (7728) , TOLEDO XT CERAMIC SILVER PORT HOLE (7730) , TOLEDO XT CERAMIC ST STEEL PORT HOLE (7727) , TOLEDO XT DF/NG BLACK GLOSS PORT HOLE (7586) , TOLEDO XT DF/NG CHAMPGNE PORT HOLE (7631) , TOLEDO XT DF/NG FSD BLACK GLOSS PORT HOLE (7633) , TOLEDO XT DF/NG FSD CHAMPAGNE PORT HOLE (7636) , TOLEDO XT DF/NG FSD GUNMETAL PORT HOLE (7635) , TOLEDO XT DF/NG FSD SILVER PORT HOLE (7637) , TOLEDO XT DF/NG FSD ST. STEL PORT HOLE (7634) , TOLEDO XT DF/NG GUNMETAL PORT HOLE (7630) , TOLEDO XT DF/NG SILVER PORT HOLE (7632) , TOLEDO XT INDUCTION - BLACK/SATIN (9134) , TOLEDO XT INDUCTION - CHAMPAGNE/SATIN (9137) , TOLEDO XT INDUCTION - GUNMETAL/CHROME (9135) , TOLEDO XT INDUCTION - SILVER/ CHROME (9136) , TOLEDO XT INDUCTION - ST ST/CHROME (9138), VICTORIANA DELUXE DF/NG CREAM (CAT 2) (6354) , VICTORIANA DELUXE DF/NG WHITE (CAT 2) (6353) , VICTORIANA DELUXE DUAL FUEL CREAM (5552) , VICTORIANA DELUXE DUAL FUEL WHITE (5550) , VICTORIANA DELUXE ELECTRIC 230V CREAM (6506) , VICTORIANA DELUXE ELECTRIC 230V WHITE (6505), VICTORIANA DELUXE ELECTRIC 240V CREAM (5549) , VICTORIANA DELUXE ELECTRIC 240V SABLE (5548) , VICTORIANA DELUXE ELECTRIC 240V WHITE (5547) , ZENITH 110 DUAL FUEL(NG/ELEC) GREY (5723) , 5550, 5551, 5552, 5576, 5577, 5578, 5579, 5609, 5662, 5668, 5719, 5723, 5818, 5819, 5820, 5855, 5925, 5940, 6194, 6195, 6196, 6197, 6198, 6199, 6200, 6201, 6206, 6290, 6291, 6327, 6353, 6354, 6437, 6438, 6440, 6447, 6448, 6451, 6659, 6756, 6757, 6816, 6820, 6821, 6822, 6823, 6824, 6825, 6826, 6827, 6828, 6835, 6892, 6893, 6925, 6963, 6965, 7033, 7091, 7092, 7290, 7291, 7292, 7293, 7294, 7295, 7296, 7297, 7298, 7299, 7301, 7302, 7303, 7304, 7305, 7306, 7307, 7308, 7309, 7310, 7311, 7312, 7313, 7314, 7315, 7316, 7317, 7318, 7319, 7320, 7321, 7322, 7323, 7324, 7469, 7471, 7485, 7500, 7517, 7518, 7519, 7520, 7532, 7585, 7586, 7628, 7629, 7630, 7631, 7632, 7633, 7634, 7635, 7636, 7637, 7668, 7669, 7670, 7671, 7674, 7676, 7677, 7713, 7714, 7715, 7716, 7717, 7726, 7727, 7728, 7729, 7730, 7841, 7886, 7887, 7888, 7889, 7890, 7891, 7892, 7893, 7975, 7976, 7977, 7978, 7979, 7980, 7981, 7996, 7997, 8035, 8052, 8053, 8054, 8090, 8091, 8092, 8093, 8094, 8095, 8096, 8101, 8102, 8103, 8132, 8133, 8134, 8135, 8162, 8163, 8164, 8165, 8177, 8203, 8342, 8346, 8432, 8440, 8441, 8442, 8443, 8444, 8445, 8446, 8447, 8448, 8449, 8450, 8451, 8452, 8453, 8454, 8455, 8456, 8457, 8480, 8513, 8514, 8516, 8531, 8544, 8545, 8546, 8547, 8615, 8617, 8631, 8644, 8651, 8652, 8653, 8654, 8655, 8656, 8657, 8658, 8664, 8665, 8666, 8667, 8668, 8669, 8670, 8671, 8676, 8677, 8678, 8679, 8751, 8752, 8753, 8754, 8755, 8756, 8757, 8758, 8759, 8760, 8761, 8762, 8803, 8804, 8805, 8806, 8807, 9134, 9135, 9136, 9137, 9138, 5550, 5551, 555, 5576, 5577, 5578, 5579, 5609, 5662, 5668, 5723, 5725, 5726, 5727, 5760, 5761, 5762, 5818, 5819, 5820, 5855, 5940, 6008
Leisure Range Cooker
5344, 5367, 5407, 5444, 5489, 6266, 6267, 6268, 6269, 6270, 6271, 6272, 6273, 6274, 6275, 6282, 6283, 6284, 6285, 6286, 6287, 5550, 5551, 5552, 5344, 5367, 5407, 5444, 5489
1000 watts :: Height: 360 (mm) :: Width 365 mm :: Bracket : 123 mm :: Tags: 100 mm
|Alternate Part Number||RNGP025863, 14-FV-15, 5031682108451, FVLP025863, MFIP025863, P033455, P093015|
Oven Heating Elements
Cooker and oven lower element failures are usually pretty easy to diagnose as, the oven will only partially heat or not heat up as it should do.
Often you will also find that the lower or base oven element will be found only in static ovens (i.e. not fan driven) on a multi-function oven. Most often these base elements work in conjunction with other heating elements in the appliance to provide an even spread of heat throughout the cooking cavity.
In general, many lower base heating elements can be a bit tricky to change, some are just downright awkward! It is therefore advised only for those with some good DIY skills and understanding. In almost all cases the oven, if it is a built-in model, will need to be removed from the housing and panels removed to change the lower element. This is often not a job for novices but with patience, it can be done.
You will require, as always when working on electrical appliances such as ovens and cookers, to isolate the appliance from the mains power for safety. Whatever you do, do not work in a cooker or oven that is live as it is highly dangerous to do so.
Base elements can also, like many other spare parts, be the victim of cheap and poor quality parts which fail sooner if they work at all and also be poorly constructed making them harder to fit. That being said there are sometimes good quality compatible elements available if it is a common heating element or, it commonly fails.
Oven and cooker fault finding
A basic guide to electrical safety
How To Test An Oven Element
Here's a video we cobbled together that shows you how to test an element but rather than, as we have here to demonstrate, taking the element out you can usually do this with the element still in the oven so long as you can get to the terminals. For most is still means dragging the oven or cooker out to get to those but, it saves you stripping the thing out needlessly.
Can't Find The Heating Element You Need
Buying an oven heating element is usually fairly straightforward but if you do get stuck or have any problem please just get in touch as we are here to help you and prevent any errors.
We try to make it as simple as possible for you to buy a cooker or oven spare part but if you need help we're here.
Below you will find the various ways in which you can get in touch with us about oven and cooker elements and get answers as quickly as possible but do please use our contact page or email as a first resort as this allows us time to look up spare parts for you and find any low cost compatible oven and cooker spares as well, so you get the best options possible.
IMAGES AND SIZES ARE FOR ILLUSTRATION ONLY
Component parts may vary in shape and size to the images shown as parts are model specific and subject to change or alteration at any time without notice. This spare part will only fit the models as described in the listing unless specifically advised otherwise by ourselves.
Also note that some oven heating elements and their related components can and do vary depending on the model so please, take care when ordering and don't rely solely on images as they pretty much all look the same!
Technical And Fault Help
If you need help to track down a fault or try to work out what a fault or error code is telling you then please ask in the forums for assistance.
This is a free service that is available to all and you can access the forums from this link
In there you can get free advice and help from appliance repair technicians who will, if they can, assist you with nailing down what the problem with you r appliance might be.
This service is completely free to use and we do not send you emails etc, share your details or anything else. It is purely there as a free service to help people.
Rangemaster is of course famed for its British produced range cookers, that we like. We like them as parts are reasonable prices, easily available for the most part and the machines are usually easy enough to repair.
Range cookers are produced in teh UK or, have been largely for many years but there are a number of products that Rangemaster has bought in and rebadged such as refrigeration, built in cooking and so on.
In 2016 the sale of the business to the US company Middleby was confirmed.
Find out more about the Rangemaster brand and company in this article on the site
Rangemaster Spare Parts
To identify spare parts you will require the model number at least in virtually all cases but in some also the full model, product code or even serial number on occasion if there have been changes on production as just like other products, some components have changed over time but this is commonly required for Rangemaster cosmetics, not so much for functional parts.
For Rangemaster the likes of 110, 90 and so on aren't model numbers they refer to the range and width of the cooker, they will often not provide enough information for spare part identification, at least with complete accuracy. But fo rmost heating elements and other parts that Rangemaster have not changed too much, it's normally not an issue.
Given our long history and experience with Rangemaster however we can often find parts without the model number but, this is not on all products and especially so when they are rebadged ones as things can get more tricky.
Many spare parts are fairly obvious however and as ever our standing advice is that if you are not sure or just need confirmation that a spare part will fit your model please ask us before ordering, we’re only too happy to assist.
To find the information required for spare parts please see this article on our site
Obsolete Rangemaster Spare Parts
In recent years we have noticed an increase in parts becoming obsolete, often these will be for very old range cookers or for bought in rebadged product and in some cases that will signal the end of the road sadly. Some you can use universal spare parts or mess about to get a part that will suffice however it can be tricky at times to do the latter.
Rangemaster Fault Finding
For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.
Spare Parts Help
We can assist you directly with identifying spare parts for your appliance from our support help desk via email and you will also find lots of information to help you locating model numbers, product codes and more across many pages on the site. And advice on how to find compatible and alternative parts.
You can also email us on firstname.lastname@example.org or use the live chat (the blue button below right).
We aim to answer you quickly, normally during the week the longest you will weait for a response is an hour at most but, often we're answering you in minutes.
If you are unsure if a part will fit your model or you want to confirm any details, just get in touch and we will do all we can to help you.
Help From Experts
Get help from repair experts in our forums, a totally free to use service we provide to all.
Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice.
To use this function simply login or regiter on the forum, select the forum for the appliance you need help with (for example, washing machine forum for a washing machine question), post your question and, if someone can help you they will do so.
Get A Repair
Find a local approved service engineer to repair your appliance with no charges to you for the use of this service.
Deal directly with the field service technicians that repair appliances and cut out the middlemen.
More Repair Information To Help You
We have a huge number of help articles that cover the most common issues and problems with most appliances that you can use to help diagnose the cause of many problems yourself
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate
We are going to get any part/s you order to you as fast as we possibly can.
We use a variety of means to do that but we also give you, the customer, the choice of how fast you want the transit time to be as well as the features and convenience levels that suit you on delivery so, there are options. There is a lot of information here on how we do this and explanation of the choice you have as well as the impact of each in speed and cost as we are very open and transparent.
Orders placed outwith our normal business hours will not be shipped until the next working day and subject to stock availability. Please be aware that we show availability and that we do not display live stock levels online.
What we do is give an average here based on where parts are and typically take to ship as well as an average of transit times based on how people order parts so these can vary depending largely on the shipping method that we allow you to select depending on your own individual needs.
The estimated normal time that an item will take to reach you (excluding weekends and public holidays) is indicated on every listing at the top of the listing in orange with the truck next to it, an explanation of these is as follows:
1 to 6 Days: Normally a UK stock item and usually dispatched the same or next working day but some items may take a little longer depending on where the stock is.
1 to ** Days: Usually a UK/EU stocked item but may have a longer lead time, for clarification of the time please contact us before ordering and we will advise further if required.
* to ** Days: Variable lead times that are based on normal order supply times, often parts that do not have a “1 to“ at the start will ordinarily be factory or custom order items and we would ask that you please allow the time indicated for your order to arrive with you. Please note that these items are specially ordered upon request that is not normally stocked therefore cannot be ordinarily returned, this does not affect your statutory rights.
Again, please note that your chosen delivery method may affect the delivery time to both shorten and lengthen that delivery time and that these estimates apply to UK mainland orders only. The faster delivery method that you choose, the lower on that estimated delivery time you will likely receive the items ordered.
If you need clarification or a more accurate lead time please contact us for assistance on that and we will do our utmost to provide that as our estimated lead times are based on normal stock availability, average lead times, average shipping times and this can vary depending on shipping methods etc.
Our standard delivery charges are quoted online when you place an order on the checkout page and are determined by weight, size and method so can alter based on those parameters.
Large (oversized/overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees, especially when off the mainland UK.
Our estimated delivery times do not apply to international or offshore orders, only to UK mainland addresses and that delivery times to more rural areas may vary depending on the service used.
Delivery times can vary at times of very high volumes, such as Christmas period and also due to bad weather etc and at such times deliveries, regardless of service used, may not happen as normal.
Please do understand that manufacturers can change specifications, pricing and delivery times without notice and we do try to take account of this as best we can but we cannot absolutely guarantee these things when outside of our control.
Order Transit Times
If the item you have ordered is in stock and the order is placed before 3.00pm Monday to Friday then we will endeavour to dispatch the order on the same day. Subsequent delivery times are usually between 1-3 working days dependant on the service you have chosen, the time your order is placed and stock availability.
If an item is required for a guaranteed next day delivery please contact us in advance to check that this is possible
Please note that the times given can be subject to availability, however, more than 98% of all orders are delivered on or faster than the estimated times.
Economy courier Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-4 business days from dispatch using this service.
Your order will receive priority handling, packing and be normally be delivered the next working day after dispatch using DPD or Royal Mail Special Delivery for smaller items where with DPD you also have the ability to change the delivery address with DPD (may cause delay), times and so on, services that are not available on other carrier options.
This option does get the items to you as fast as we can possibly make that happen within the confines of where the stock is held etc.
Please note that on large or bulky items this may be the only option available due to restrictions on other services on both sizes and weights.
Standard Royal Mail Service
Orders placed before 3pm on working days will normally dispatch within 24 hours depending on stock availability.
Most orders are expected to reach UK postcodes in 1-15 business days from dispatch.
* Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer. Economy services are slower than this and can take several working days to arrive.
Whilst we have tried our best to cover most common questions here, there are some product and location specific exceptions which may also result in additional charges. If this is the case then a member of our sales team will contact you to discuss the various options before the item is dispatched.
Should you have any delivery queries, please contact a member of our team at email@example.com
Please do not arrange to have a tradesman on site until after your goods have arrived and you have checked them (We will not pay your tradesman's costs in the event that the item is damaged in transit or not suitable for any reason).
The products you order will be delivered by one of our contracted couriers: Royal Mail, Hermes or DPD/Interlink Express. When the item is dispatched you will receive an email with additional delivery information where available.
As a rough guide, the regions we ship to are shown in green on this map, we do not ship to areas marked in red:
Returns can be sent back to us and we want to make this as easy as possible for you but please follow the instructions here to ensure your requirements are dealt with quickly and efficiently.
Please contact us at firstname.lastname@example.org should you wish to return any item.
Please disclose the reason for returning the item along with details of your order number.
It is important that you do not damage or deface the original packaging of any of the products being returned as this may affect our ability to provide any refund.
Please do not return items without first contacting us and receiving instruction on the returns address as this can vary depending on the item(s) being returned. Failure to do so may result in delay or loss which you may be responsible for.
Paypal Returns Free
If you paid by Paypal and you have enabled Paypal's "Return Shipping on Us" service then you will be able to claim any return shipping costs from Paypal, including for many international orders. For more information on this service please refer to the Paypal website.
Please contact us on email@example.com within 24 hours of delivery to report any damage.
To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably.
Return of Faulty Goods
You should open all boxes carefully and thoroughly check the goods for damage on the day of delivery and notify us of any damage within 24 hours of the delivery. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage.
If a product is faulty you can return it to UK Whitegoods for an exchange or refund.
Returned items are always inspected and tested, please note that should we determine that the product is not faulty you may not receive a refund for that item and you may be charged any delivery and collection costs we incur.
Return of Non-Faulty Goods
At UK Whitegoods we are determined to go to every length to ensure that you are a happy customer. If however, the event arises that you wish to cancel your order, then you may do so in accordance with the provisions below.
You can cancel your contract before delivery, and up to 14 days after delivery. To do this, please email us or raise a support ticket, you cannot do this on the phone or live chat.
It will speed up the returns process if you can also provide a brief explanation of your reason for cancellation and order number. We will refund your money, excluding postage charges, within 14 days of receiving the item(s) back.
Any returns must be received by us within fourteen days of instruction or authorisation to return the item(s).
If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when you return goods, so you should take out enough postal insurance to cover their value.
It is recommended that - for your own protection - you should send the products back to UK Whitegoods per our instructions using recorded delivery so you have proof of delivery. Additionally, it is the customer's responsibility to take reasonable care of the goods during the cancellation period and we would, therefore, recommended the product(s) are returned with the original packaging in good condition to avoid the products being damaged on the return journey.
If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value or the return may not be authorised.
If you wish to make a return please note that we cannot accept returns if:
- The products have been used, personalised or customised in any way.
- The products have been fitted for fault finding purposes, we will deem it to have been used.
- The product/s were custom special order only items.
UK Whitegoods Limited
Unit 5/6 Bonnyton Industrial Estate, Munro Place, Kilmarnock, KA1 2NP