UK Whitegoods online spare parts store
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UK Whitegoods is always striving to exceed the security standards required of us to ensure that our customers are completely safe shopping on our site. We take your security very seriously.

We have gone to considerable lengths in ensuring that shopping with is is as safe and as pleasant an experience as possible.

To accomplish this we do not store credit card details nor do we share any customer details with third parties.

Zero Marketing Spam

We do not use your email or any other contact details for the purposes of marketing. Other then information about a specific order or enquiry we will not contact you for any other reason.

We will not send you emails, we won't contact you in any way to try to sell you something or to send you special offers, information about new products or anything else. We don't even put any advertising, even for ourselves in with orders.

When you need us, we're here. When you don't, you won't hear from us.

We hate marketing emails and spam as much as anyone so, we don't do that.

Data Protection Act Registered

UK Whitegoods is registered with the Information Commissioner's Office under the DPA and acts in accordance with all information handling legislation at all times.

We do not give your details to any third party as a part of that compliance. 

The Retail Ombudsman Member


UK Whitegoods is a member of The Retail Ombudsman ensuring that we are compliant with The Consumer Disputes (Competent Authorities and Information) Regulations 2015. 

CheckRate Members 

UK Whitegoods is a member of the CheckRate scheme that allows you to see how credit worthy we are as a business, live, in real time.

To check out how safe we are as a business simply click the logo below to see our current status as a highly rated and credit worthy business.

Verified Credit Score (26/1/2012)  provided by CheckRate

This allows you, our customers, not only to know that we are part of major compliance schemes and use security facilities from the best providers in the world but also that, as a business, we are secure financially. After all, some companies trading on the internet you have no clue how viable they are and we have all seen horror stories in the press about businesses folding leaving customers with orders unfulfilled, this assures you that our business is safe and sound in that respect. 

EV SSL Secured Website

The UK Whitegoods website is protected by a Secure Sockets Layer (SSL) encryption method to protect your data from one of the world's leading online security companies, Comodo.

We now use what is known as an Extended Validation security certificate that means your browser bar should turn green or, a green site name appear depending on which browser you use. This is the highest level of verification that we are who we say we are and that the encryption that we use is the same grade as most financial and government institutions etc.

Payment Options & Security

We understand that people want to have a range of options when they pay for goods online, whether it simply be for convenience, for security reasons or it might just happen to be the way that you prefer to do things. Because we understand this we offer the ability to pay for spares and other goods from our site through the three main payment methods commonly used.

You can be sure that we do not store credit card details nor do we share any customer details with third parties

First Data Payment System

We use First Data as our preferred payment gateway because of it's high security and we like the fact that we never see your bank card details. We don't have access to your card payment details ever, we don't store card payment details in our store at all. 

Whilst this means that you have to enter payment details for every order it also means that your payment details can never be compromised.

First Data is well known and respected businesses, the First Data payments gateway is used by over six million businesses and accepts all major credit and debit cards. The system processes over 2300 secure transactions per second and is recognised by all major banks and card issuing companies.

All card details are encrypted to the highest global standards.

Through using First Data and other systems, UK Whitegoods is fully PCI compliant.


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