For technical Smeg help please use the washing machine forum where you can get expert help from engineers. There is also a lot more help and advice about washing machine faults in the washing machine help section of the website.
Finding Smeg washing machine parts can be hard as they are often very specific to a model or even a production run, even if they look alike.
Please see this page for general help in how to get the correct Smeg parts that you need.
If you need help to find any Smeg Thermostats or any other Smeg spare part please ask for assistance as we're only too happy to help you.